DFS Furniture - Swindon Arvostelua 

staff very helpful

Pina was excellent! I found the perfect sofa for me online but I wanted to see if they had the sofa in store so I can see the colour of it properly. After seeing it was not the best but it will do, I found out I was able to change the colour of the fabric which I never knew this sofa was aloud as I wasn’t able to change the colours online which was a extra bonus and thankful for the store and Pina for making me aware, Pina made me all aware about how to keep my sofa in good condition and what to do when my sofa arrives her customer service was spot on she was aware of my tight budget that I was on, she did not force me into anything extra adding etc but she made me aware of the advantages of it but it was entirely my own decision which I found very polite as some people can try and push it on you just to make a extra buck. And she was able help me secure my new sofa and even better a better colour and fabric for the sofa I wanted I couldn’t thank her enough! Top marks!

It’s great to be with dfs . Staff members was very polite and friendly. I was explained every detail about the items and the staff was very helpful.

Jason was very good. He gave us time to look and explained all very clearly when we wanted to buy.

Friendly, helpful and knowledgeable staff. Easy ordering process with plenty of options available in-store to see

The staff were very friendly
The gentleman how serviced us was professional and explained every thing clearly was very impressived with the over all service

Peana/Pina was excellent. Really knowledgeable and helpful with lots of advice.

Nick was very professional and guided me through the sale.
I took the interest free option and was surprised how easy it was to understand thanks again to Nick

Excellent experience from the start - extremely knowledgable and professional throughout. Made the decision process for us to be very clear and not rushed at any point - fantastic!

Peela ( sorry if not the correct spelling) was very polite and friendly

Jason was a great sale assistant. He talked through all our options clearly while making a joke here and there to lighten the mood. He accepted our decision and didn’t push us into something we didn’t want. That said he gave us pointers to make us think what the best decision would be

We were served by Peena, she was extremely pleasant and helpful, explained everything we needed to know. She did not put any pressure on us at all to purchase anything, she asked us whether we'd looked online before going to store (we hadn't), we wanted to just turn up and look round. She even went out of her way to make sure we had refreshments. Overall a pleasant in store experience.

Very friendly staff good knowledge of product very polite and professional

Very knowledgeable staff, calm and quiet show room, not bothered by staff to much.

Great customer service, got exactly what we were looking for. Returned after getting previous sofa from DFS, 10 years ago

Sociable surroundings & support from the allotted staff member (Pina)

Staff were very friendly and helpful, told me what i needed to know.

I am sorry to the salesman I chatted to, but I did not get your name. He was friendly and relaxed and was very helpful. I was worried that the sofa I chose might not be able to fit up the stairs as I am in a coach house. He gave me confidence in confirming all the backs came separately and the corner unit was two pieces. The delivery is express too within seven days. I am very happy with the service in store. Thank you 😊