I had a fantastic experience buying my new sofa from DFS. From the moment I walked in, I felt welcomed and looked after. A special thank you to the lovely lady who helped me throughout the whole... Näytä lisää
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Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Näytä lisää
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Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Näytä lisää
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A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Wootton Bassett Road, SN5 8WF, Swindon, Yhdistynyt kuningaskunta
- 0333 999 9765
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All good
All good. Very helpful and knowledgable advice from Jason. Got a good deal too. Fantastic showroom with loads to choose from.😀😀
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our experience at DFS Swindon was very… great
Our experience at DFS Swindon was very good when you walk into the store you dont have someone come straight up to you and start asking questions, i like to look around then find help when needed, Jason was our customer service man today and a very nice man friendly, polite, explained everything step by step, answered any questions with great knowledge, would recommend DFS to friends and family.
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Extremely helpful, knowledgeable and patient
Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremely knowledgeable about their products and even took me outside to view fabrics in daylight! Big thanks to ‘Gregg’ I am very much looking forward to my sofa delivery 😁
20. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofa purchase
Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.
Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent In Store Experience
No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS
17. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic service,Highly recommended
My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
The sales person was really helpful
The sales person was really helpful, understanding and explaining everything. Really pleased with the service
15. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We had the pleasure of being looked…
We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️
15. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pina was fantastic
Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
Helpful and knowledgeable staff, and not pushy with trying to sell extras
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
went to the Swindon store to browse..
Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Was greeted my a lovely lady pria
Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great range of sofas
Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I received great customer service
I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, knowledgeable staff
Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.
12. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good experience
Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Swindon
Hello Lisa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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