Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... Näytä lisää
Yritys on vastannut
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Näytä lisää
Yritys on vastannut
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Yhdistynyt kuningaskunta
- 0333 999 9845
4,9
Erinomainen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Patsy
Happy with my experience after visiting DFS store today. Salesman Dale was very informative and efficient I couldn't fault him!
Looking forward to receiving my purchases.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Dale met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Received excellent service from DFS…
Received excellent service from DFS Teesside park today. The salesman was friendly polite and knowledgeable.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Brandon…
Excellent customer service from Brandon he even stayed after his shift end to help us decide which sofa to buy.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I visited twice and spoke with both…
I visited twice and spoke with both Annabel and Lucy. Both were warm, friendly and knowledgeable, gave me good advice and helped me choose the sofa that was right for me. Thank you very much!
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and enjoyable experience
Enjoyable experience. Michael was friendly, patient and supportive, and had a genuine warmth and was very helpful. He gave me space to make decisions in my own time without imposing or pressurising, stepping back at times to allow me room to think about my choices.
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Sara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Cinema sofa
Myself and my husband had a great experience. Customer service was excellent!
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales man had fantastic knowledge
The sales man had fantastic knowledge, we told what we were after he took us straight to a couch and it was perfect. Made whole experience so easy
Thank you
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Dale was fantastic
Dale was fantastic, so polite, we went in with a certain sofa in mind and that’s exactly what we ordered. Customer service was second to none even with the internet glitch in the heat. Recommend so highly
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very good service from DFS at Stockton.
Very good service from DFS at Stockton.
Very helpful and explained the differences between the type of leather and style of the sofa.
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
excellent service and great staff
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent knowledgeable service and didn't feel pressured to buy.Very relaxed atmosphere
Excellent knowledgeable
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Pauline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, polite and approachable staff who are knowledgeable in the products they are selling.
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Julie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff excellent and very knowledgeable
The young man who served me He was brilliant Gave me all the information about my purchase that I needed Very pleasant You are very lucky to have the staff you have.
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Helpful staff explained everything…
Helpful staff explained everything clearly.would recommend .
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The member of staff that looked after…
The member of staff that looked after us in the Teesside park store Brandon was excellent. Found us the perfect furniture to fit our room. Couldn’t have been more helpful along with the other staff in the store.
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Myself and my daughter were made very…
Myself and my daughter were made very welcome by a lovely lady by the name of Debbie (I think) as soon as we walked in the door. She was very helpful throughout and explained everything thoroughly to us. I was "over the moon" with her customer service and she made our visit very enjoyable. By the end of the visit I felt like I'd known her for years. Thank you Debbie xxx😀
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Carl approached us professionally
Carl approached us professionally, asked what we were after and shown us a couple of sofas that fit the description within what we wanted, he was patient and not pushy which is always a bonus!! He informed me of everything I needed to know in order to make the right decision, very happy customer. Thanks again, for your 5 star service.
11. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Ella,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Carl.
Kind regards,
Lia
DFS Customer Support
Always lovely friendly staff at the…
Always lovely friendly staff at the Stockton teeside park store bought a lot of sofas of them over the years don’t think i would go anywhere else Jo served me today and the manager lovely service also warren and dale very friendly and professional
11. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Victoria,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
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