Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Näytä lisää
Yritys on vastannut
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Näytä lisää
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Yhdistynyt kuningaskunta
- 0333 999 9845
4,9
Erinomainen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We where welcomed straight away
We where welcomed straight away, felt very reasured throughout.
Sales man was very helpful and made us feel very comfortable, would definitely shop here again.
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Soon as we entered the store we were…
Soon as we entered the store we were greeted by staff they were very polite and friendly and very helpful we were offered a drink while they were sorting our order out would definitely go back to buy furniture great team and great customer service
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service I believe he…
Amazing customer service I believe he was called Carl so happy with my experience
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly helpful service
We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
The people in the store were very helpful and there was no pressure. Just nice people supplying a very good service.
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Steven,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful staff and didn't feel pressured.
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Debbie
Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello Liam & Danielle,
Thanks for your lovely feedback, we’re glad to hear Debbie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to Daniel from the…
Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positive! Thanks again for all your help. Steve and Jo Hodgson
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Great product knowledge from the Dale and the rest of the staff. Also a super choice of furniture .
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff, Daniel was amazing today, really helpful with any questions or queries that we had. Found our perfect sofa ☺️
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Listened to what we wanted and found…
Listened to what we wanted and found the perfect sofa
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly no pressure service with…
Friendly no pressure service with patience and good knowledge of stock
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
The individual who dealt with me from…
The individual who dealt with me from the minute I entered the store until I left has been positive throughout in ensuring I get what I wanted.
10/10
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dale was so helpful and made sure…
Dale was so helpful and made sure everything was right for us. We can’t wait for our new sofa
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff members were really helpful and…
Staff members were really helpful and friendly a fantastic customer service and an effortless service from start to finish
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
The store assistant Debbie who helped me was friendly, polite and informative. The customer service was fantastic, they ordered my sofa for me with no problems and it all went smoothly. Would 100% recommend
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Warren was polite friendly and helpful…
Warren was polite friendly and helpful without being pushy.
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Teesside Park
Team at DFS Teesside Park were excellent, very helpful, not pushy and supportive in picking quality products. Very happy with the support and looking forward to getting the items into the home
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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