A great experience looking for a new sofa and chair. No pressure from the staff as you walked in, allowing you time and space to look on your own. When needed we were assisted by a lovely staff mem... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... Näytä lisää
Yritys on vastannut
Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Näytä lisää
Yritys on vastannut
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Yhdistynyt kuningaskunta
- 0333 999 9845
4,9
Erinomainen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service the staff were…
Great customer service the staff were friendly and happy to help
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Amazing staff member Warren was very…
Amazing staff member Warren was very polite and extremely knowledgeable.
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The best staff!
Spoke to Karl, Dale and Rarv on the different occasions I came in. All were so friendly and helped me pick the right sofa for me! So honest and explained everything throughly. Thanks guys I really appreciate it!
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Positive experience
Very friendly & helpful staff without being pushy. Everything was explained & details were checked thoroughly. We knew what we wanted, they helped us find it. We even got a cup of tea - thank you!
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello Sharon,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, browsed at leisure no hassle once found a sofa, staff approachable and helpful.
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service, great products
Got great help in store from everyone and really happy with product
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Lucy was amazing in helping us buy our first ever sofa
Amazing first sofa-buying experience!
Buying our first sofa for our first home together was so exciting, but we had no idea where to start! We couldn’t have asked for a better person to help us.
Lucy was absolutely amazing — so informative, honest, funny and genuinely lovely. She made everything feel so relaxed and engaging, like we were chatting to a friend. She had a wonderful warm and welcoming personality and made the whole experience so enjoyable.
She somehow knew exactly what we wanted and showed us the perfect sofa on the first one we looked at! We absolutely loved it straight away.
We also had a good laugh about accidentally buying my boyfriend a hot pink sofa instead of the one we wanted, which I still find hilarious!
Lucy made our first sofa-buying experience so easy and enjoyable, and we left feeling so excited for our first home. The quality of the sofa and the packages DFS offer were fantastic and we are so excited for it to arrive.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great Experience
We had a great experience purchasing our sofa and rug. The staff were incredibly helpful and took the time to explain everything clearly, making the whole process easy. We really appreciated the friendly, knowledgeable service and would definitely recommend the store.
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great staff
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent Salesman
Excellent Salesman , smooth effortless journey from start to ordering
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Just a simple pleasant shopping…
Just a simple pleasant shopping experience. Everything was explained in detail by the sales staff and there was no pressure at all
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service and a lovely experience
Great experience from start to finish. The store was super busy on our visit but the service remained. We were given advice from Dale and ended up with more than we bargained for.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
We had a great experience in store
We had a great experience in store. When we walked in we were told we wouldn't be hounded and just to have a look around and any questions we had to find them. We found Dale who was just brilliant. He answered any questions we had, gave his honest opinion on what he thought was best for us and our family and had a little giggle with us as well. We felt really relaxed and not pressured into anything. We came away with a new sofa and happy faces. Highly recommend this store. The staff are fab!
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
what a pleasurable experience
what a pleasurable experience. the prices are extremely good value and the staff are very knowledgeable and friendly. a shout out to lucy who took us through the whole process with ease. make this your first stop and you wont regret it.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
staff member Wesley was warm and…
staff member Wesley was warm and friendly talked through everything in a clear and calm way. very helpful
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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