We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Näytä lisää
Yritys on vastannut
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Näytä lisää
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We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Yhdistynyt kuningaskunta
- 0333 999 9788
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great servicee
20. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam was so helpful
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very informative with out being pushy
Very informative with out being pushy. And was very helpful
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We recieved amazing customer service
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Extremely helpfull staff
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello Stephen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Attention to detail and not feeling…
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .
11. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello Janet,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Young lady who served was very helpful…
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.
18. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Josh who…
Great customer service from Josh who was very helpful
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Love the way you're not pestered while…
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Quick and Easy Experience
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antonio was brilliant and very helpful
Antonio was brilliant and very helpful. Great asset to DFS
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and took time to listen…
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I Was very please with daren and josh…
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good service received when purchasing…
Good service received when purchasing sofa from store
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
10/10 service
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
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