We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Näytä lisää
Sijainti
Vaihda sijaintiaCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Näytä lisää
Yritys on vastannut
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Näytä lisää
Yritys on vastannut
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Yhdistynyt kuningaskunta
- 0333 999 9788
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa.
Joe was friendly, knowledgeable and genuinely helpful from start to finish. He took the time to talk us through the different options without ever making us feel pressured or rushed, which made the whole experience really enjoyable.
He answered all of our questions, explained everything clearly and made sure we were completely happy with our choice before going ahead.
Excellent customer service and a real credit to DFS. Thanks again, Joe — we’re really looking forward to our new sofa!
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent and polite service
Excellent and polite service
Sumehra was very accommodating and allowed us time to make our choice
Thank you
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Kerry was great
Kerry was great. Very knowledgeable and really helped us make the right choice! Thank you!
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience today, great salesman. 5*
Had a great experience today, the gentleman in the shop really helped and was so hands on with helping us gauge the colours we wanted and was so helpful with the measurements.
Top guy (didn't get his name unfortunately)
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesperson was amazing
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Very good customer service.
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Super helpful staff
Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and supportive.
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
kerry was fantastic
kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Experience made easy!
Experience made easy, with perfect customer service! Mira was very eager and happy to help.
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly salesman explained everything…
Friendly salesman explained everything clearly
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent service
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.
21. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Kerry was great😀
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great servicee
20. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam was so helpful
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very informative with out being pushy
Very informative with out being pushy. And was very helpful
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.