We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Näytä lisää
Sijainti
Vaihda sijaintiaCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Näytä lisää
Yritys on vastannut
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Näytä lisää
Yritys on vastannut
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Yhdistynyt kuningaskunta
- 0333 999 9788
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service from Kerry
We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and very knowledgeable about the products, different styles, and fabrics, and also more than happy to answer any questions we had. Kerry had excellent customer service skills and never once made us feel pressured into a sale, which is what we have experienced at other stores. Thank you again for your advice and assistance, Kerry! From Laura and Scott
9. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Easy and stress free
We had research online what we wanted and we popped in store to make the purchase. It was easy, efficient and stress free
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly professional member of…
Very friendly professional member of staff ( really sorry, didn’t get her name)
Quickly seen as soon as we came in the showroom and great customer service.
26. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very knowledgeable and helpful
26. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joseph was excellent with the help he…
Joseph was excellent with the help he gave me. Patient and polite and explained every step in detail.
26. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The lady that help us today was very…
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was right for me and it was great having someone in a shop like that which you dont often find.
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff
very helpful staff, willing to show all aspects of the furniture.
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had the best experience today at…
We had the best experience today at DFS. We received the best customer service and best treatment. We had a horrible experience in Sofology so coming to DFS and being greeted like that felt great. You made our day.
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello Colin,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely atmosphere in shop
Lovely atmosphere in shop, very helpful assistant, lovely to do business there. Found exactly what I wanted ordered it there and then! Thanks DFS!
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello Margaret,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Our experience was great!
Our experience was great!
We were served by Josh.
He was professional in every way,but also extremely personable and friendly.
He explained everything thoroughly to us,and we are really looking forward to delivery of our two new sofas
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind Regards,
Jordan
DFS Customer Support
Samira who served us was both very…
Samira who served us was both very knowledgeable and helpful. A very pleasant experience.
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Jack at the Hedge End store was extremely helpful
Jack at the Hedge End store was very helpful when I went in to purchase a new mattress. He listened when I said I wanted a mattress that wouldn’t make me hot. I showed him a photo of the label on my current and he took note of the product features and advised which of the mattresses were the closest match. After trying 4 mattresses I made my choice and eagerly await its delivery.
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great experience
Very good customer service from Jumehra, didn’t come over and hassle us, waited and was doing some work until we asked. When she came over, was very polite and offered everything but wasn’t pushy or trying to oversell.
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jumehra met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Josh is brilliant
Josh is brilliant! Very informative and knowledgeable. He didn’t rush us and made us feel very welcome; his excellent customer service was second to none and made us want to buy from DFS. Will definitely recommend!
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Mira was an absolute pleasure to deal with. She explained everything thoroughly! Such a lovely lady and great customer service all round. Very happy with our choice of sofa and looking forward to delivery!
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great range of choice and price points
Great range of choice and price points. Helpful staff
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.