We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Näytä lisää
Sijainti
Vaihda sijaintiaAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Näytä lisää
Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Näytä lisää
Yritys on vastannut
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Yhdistynyt kuningaskunta
- 0333 999 9846
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff were both extremely helpful…
The staff were both extremely helpful and friendly which made the experience great as well as fantastically easy.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I was very happy with my sales lady…
I was very happy with my sales lady Sarah at the Aintree store, she was very helpful and gave me lots of useful information she made the experience very easy,
10/10 for her
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful staff 10/10
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lots of choice of sofas
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Callum was superb
Callum was superb - customer service and team were welcoming and helpful
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
That's amazing Service at all.
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Extremely helpful staff and brilliant…
Extremely helpful staff and brilliant service. DFS are the best!
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Richard was a great help thank you so…
Richard was a great help thank you so much
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Align,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very efficient and helped with what I…
Very efficient and helped with what I wanted
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Thank you Celine
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all of the details.
I left the shop feeling happy and confident in my purchase and for any aftercare I may need.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very impressed
Very impressed, been a while since we bought new sofas, the whole experience was very relaxed and yet very professional.
Would definitely recommend based on the buying experience.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very easy and relaxed
Very easy and relaxed. The lady who took our order for our dining table and chairs was friendly and approachable.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Aintree Service
Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also considering. He allowed us space for us to make a decision and advised us he was on hand if we needed any help. We approached Callum once we had made our decision and he was very thorough whilst taking the order, provided complimentary coffees and made us feel at ease. Very knowledgeable and professional with an easy manner. We received great service.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience buying a sofa today
Great customer service without being pushy. Friendly and efficient.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very informative and clear with sale
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Leighton was polite and helpful and not…
Leighton was polite and helpful and not too pushy. Explained things clearly and was nice doing business with him.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Leighton.
Kind Regards,
Jordan
DFS Customer Support
Highly Recommend DFS Thanks to Celine
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the options, answered my questions, and helped me choose the perfect sofa.
The whole experience was easy, enjoyable, and completely stress-free. Celine was incredibly friendly, professional, and made the entire purchasing process a pleasure. Her excellent customer service is a real credit to DFS. Thank you, Celine!
23. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind Regards,
Jordan
DFS Customer Support
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