Fantastic product. I particulary love the orange/lemon soda, the pork meatballs & of course the pasta. I bought the panna cotta l had fun translating it. Its receive well packaged & delivered with ca... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have been ordering from Delicatezza regularly for over a year. They offer an excellent service at a very good price. I'm Italian and really appreciate having my childhood breakfast biscuits delivere... Näytä lisää
I regularly order baby food every month for my children and some delicacies from my hometown that I miss so much and that I can't find anywhere. We had a little mix-up at the beginning with Deliveries... Näytä lisää
Yritys on vastannut
I have ordered a few times over the years as they offer some of my favourite products, often with great discount offers. I tend to order lots of items in glass bottles/jars and they are always... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Delicatezza is the UK's Premier Italian Online Food Shop. Italian Delicatessen and Top Italian Brands. Orders Delivered to Your Home or Business. Shop Now: Burrata. Fresh Pasta, Sausages, Salame, Fonzies, Mulino Bianco, Rummo, Divella, De Cecco, Barilla, Rio Mare, Mutti, Plasmon, San Carlo, Goleador, Ciobar, Paneangeli
Yhteystiedot
72-98 Blundell Street, N7 9BL, London, Yhdistynyt kuningaskunta
- contact@delicatezza.co.uk
- www.delicatezza.co.uk
4,5
Erinomainen
78 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Puntuale, pacco ben organizzato, ottime offerte
Ho acquistato da questo sito per fare una sorpresa al mio fidanzato che vive in Regno Unito, da qui, dall'Italia.
Mi sono trovata molto bene, prodotti che conosciamo top. Servizio ottimo, affidabilissimo!
I prodotti sono confezionati singolarmente in delle buste. La consegna è stata puntuale.
16. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Ciao Chiara,
Che bello leggere il tuo messaggio — grazie di cuore! Siamo felicissimi che tu ti sia trovata bene e che la sorpresa per il tuo fidanzato sia andata a buon fine. 💛
Ci impegniamo ogni giorno per offrire un servizio affidabile e prodotti autentici, quindi il tuo feedback ci riempie di gioia.
A presto!
— Il Team Delicatezza
Great products, great company
I placed an order a few weeks ago then had to change the delivery date at short notice. Delicatezza emailed me back immediately and let me know the dates available, I was impressed that they were willing to do this for me.
My order arrived today, exactly to the timescale given. Clear and updated information given every step of the way.
Items were very well packaged. Cannot wait to try the products received.
This was my second order, I have been recommending to family and friends.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Hi Dee,
Thank you so much for your kind words — it truly means a lot to us! We’re delighted to hear everything went smoothly and that our team could support your delivery changes with ease.
We hope you enjoy the products just as much as your first order — and thank you for spreading the word to your family and friends. We really appreciate it.
Grazie again,
— The Delicatezza Team
A well-stocked shop with Italian…
A well-stocked shop with Italian branded products, with very kind staff, who solved a small problem with skill and courtesy. Highly recommended!
6. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Hi Gisella,
Thank you for your lovely review! We’re so glad you found what you were looking for and that our team could help when needed. We really appreciate the recommendation — it means a lot!
Grazie mille,
— The Delicatezza Team
Fantastico!
I’ve become slightly obsessed with ordering from this company! Everything we’ve tried has been absolutely delicious, packed extremely well and is exceptionally priced.
The sausages with fennel are a staple in my house now, as are the Lavazza coffee sweets and the cannoli shells (so cheap/easy to make the filling).
We really look forward to ‘Italiano’ delivery day!
6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Grazie mille, Tess!
We absolutely loved reading this — it means the world to know our deliveries have become a highlight in your home. Those fennel sausages are a favourite here too, and we’re so glad you’ve found your own staples (those cannoli shells are a secret weapon!).
Thanks for sharing the love — we’ll keep bringing Italy to your door.
— The Delicatezza Team
This company is excellant!!!
This company is excellant!!!
I live in North Yorkshire and every time I received my order the packing of the products is excellent even my fresh products sausages etc exceptional exceptional exceptional
If you have ordered a product that is running out of date you will be reminded on your delivery note.
Once upon a time every time I went to Italy which normally is 4 times a year I used to bring back my italian products I don't need to do that anymore
This company has everything I use when I was living in Italy for 34 years now I just order from them
Thank you delicatezza!!!!
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much for this wonderful review Jill!
It truly means a lot to hear that after 34 years in Italy, you’ve found in us the products — and the feeling — you’ve been missing. We take great pride in the care we put into packing every order, especially when it comes to fresh products, and we’re so glad it’s noticed.
The fact that we’ve earned a place in your kitchen — and in your trust — means the world to us.
Grazie di cuore,
The Delicatezza Team
I have used them many times during the…
I have used them many times during the last year or so as I live in North Lincs and it is impossible to find genuine Italian fresh food, of the excellent quality, here.
They are so very helpful as I had to cancel one order. They also were extremely helpful just before Xmas when I needed to change the order
The staff are extremely polite and helpful. Nothing is too much trouble
Excellent service, keep up the good work
Buon Anno 🍕🥂🍻🧀🥫🍹🥃🍾🍷
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much, Linda!
We’re really grateful for your continued support — and it’s a joy to be able to bring genuine Italian food to your corner of North Lincs. Our team always aims to make things as easy and friendly as possible, especially during the busier times like Christmas, so it’s lovely to hear that effort comes through.
Buon Anno to you too — and grazie mille from all of us!
The Delicatezza Team
This is an excellent Company in terms…
This is an excellent Company in terms of customer's care. I had a few problems with DHL who was delivering the order and Delicatezza replaced my order free of charge and quickly. Bravi!
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you, Regina!
We’re really glad we could make things right quickly — and we so appreciate your patience while we sorted it with the courier. Customer care is at the heart of everything we do, so it means a lot to hear your kind words.
Grazie mille — and brava to you too!
The Delicatezza Team
Fantastic service
Fantastic service! Quick delivery to Bristol, and the food is absolutely excellent—fresh, delicious, and great quality. The prices are very reasonable too. Highly recommend.
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thanks so much, Gabby!
We’re thrilled you were happy with both the service and the food — it’s exactly what we aim for every time. Freshness, quality, and value are non-negotiables for us, so we really appreciate you noticing.
Hope to deliver to you again in Bristol very soon!
The Delicatezza Team
Italian living in the uk
I'm an italian living in the UK and I've been searching for a good italian grocery delivery service.
I live pretty far from them(in scotland) but I received always(I've done 3 orders so far) everything in excellent conditions!
After the first 2 orders with biscuits and pasta I've orders some fresh food also and when I took it out of the box it looks like just picked from the fridge. Absolutely great!
7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Grazie mille, Giacomo!
It really means a lot coming from someone who knows Italian food so well. We’re especially happy to hear your fresh items arrived perfectly — even all the way to Scotland! Our team works hard to make sure everything travels safely, so this kind of feedback is wonderful to hear.
Looking forward to sending more of your favourites your way soon!
The Delicatezza Team
Great Service
I've ordered online a few times and the service has been faultless. Great selection, good prices and no issues whatsoever
4. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thanks, Dan!
We really appreciate your kind words — and we’re so glad the experience has been smooth every time. Great products, fair pricing, and no stress — that’s exactly what we’re here for.
Looking forward to serving you again soon!
The Delicatezza Team
I was very impressed with my order
I was very impressed with my recent order from Delicatezza. The web site was nice to navigate, correspondence was very good regarding my order status and delivery was on time. All the products were exceptionally well packaged and secure, it looked like a lot of effort had been put into this. All the items I ordered were lovely and the range of products was very good. All in all a very positive experience and I shall be ordering again. Thank you Delicatezza 🥰
2. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much, Yolanda!
We’re so glad the whole experience — from the website to the delivery and the products themselves — made such a positive impression. Our team really does put a lot of care into every order, so it means a lot to hear that came through.
We’ll be here whenever you’re ready to order again — and thank you for the kind words!
The Delicatezza Team
Another Exceptional Order
Another exceptionally well packaged order arrived as expected today. All glass products well protected and all fresh chilled products kept at good temperature. As always very pleased with my purchases from Delicatezza and the range of Italian foods they are able to supply. There is always something new and exciting to purchase on their website.
15. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thanks so much, Andrew!
It’s always a pleasure to deliver to returning customers like you — and we’re really pleased everything arrived in perfect condition once again. We’re proud to offer such a wide range of Italian favourites (and the occasional new surprise!), so it means a lot to know it’s being enjoyed.
Looking forward to your next visit to the site — and grazie as always for the support.
The Delicatezza Team
Sapori di casa….
We order from Delicatezza once a month - fresh produce like ricotta, Burrata and salsiccia, as well as staples like farina 00, Mulino Bianco Biscotti and our favourite Doriano crackers. They have lots of offers on and we always get an extra 20% discount by following them on Facebook or sent straight to email. The products always arrive on time and are well packed, though I would say they need to pack the crackers and biscuits with more care because we have had a few arrive in bits recently - hence the 4 star review. Improve your packaging Delicatezza and I’ll give you cinque stelle 🌟 The delivery companies aren’t always careful with parcels, so maybe Delicatezza, you need to put ‘fragile’ on your boxes and pack things on the presumption that the delivery company may not handle with the necessary care.
The dates on the fresh food are very good and, as you’d expect, usually 2 weeks in the case of their fresh cheeses like Ricotta, Burrata and stracchino, all of which are excellent quality and super fresh when they arrive.
Some of the products are a bit on the overpriced side, especially as you can get some of them or an equivalent of equal quality in British supermarkets, but the import charges are always passed down to the customer.
Whenever I’ve had reason to call the company, they’ve been very polite and helpful and always resolved any issues. Also, if they’ve run out of something they do their best to replace it with a similar product and contact you before they send it out to check it’s ok, they don’t just replace it and send it regardless, so when it arrives the customer knows there’s a replacement and isn’t disappointed.
All my past experiences with Delicatezza have been positive, and the delivery issues aren’t their problem and belong in a different review.
Highly recommend.
1. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much for your thoughtful review, Daphne!
We’re really grateful for your continued support — and it’s wonderful to hear how much you enjoy the fresh cheeses, biscuits, and pantry favourites each month. We also really appreciate the packaging feedback — and you’ll be pleased to know we’ve made improvements since your review, especially around how we protect fragile items like crackers and biscuits in transit.
Thanks again for the kind words, the honesty, and the trust. We’re so glad to be part of your kitchen.
The Delicatezza Team
The products dates are very short. Don't buy online guys
The products are original but the expiry date it very short. They should write it what dates the have on. Honestly not acceptable. I dnt have big family but my small 2 kids eat snacks so i orders 2 and 3 packs of some biscuits. First time i ordered from here and look what the date is 21/05 then june then September and last nov of this year. You doing wrong of sending people products that you taking off from shelves soon, or because the products its not selling. I have paid and dnt want to throw in the bin because they expire soon.
25. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Hi Saba,
Thank you for your feedback — and we’re really sorry to hear you were disappointed with the shelf life on some of the products in your order.
We want to reassure you that we never intentionally send out products close to expiry unless they’re clearly marked as discounted for that reason (e.g. in our Fresh Reductions section). In general, our snacks and biscuits have several months of shelf life remaining, and we work hard to rotate stock appropriately. Many of our customers actually appreciate that we offer authentic imported products with realistic use-by dates, rather than over-processed goods with long lifespans.
That said, your experience matters — and we’d be happy to take a closer look if you reach out directly. We’d never want a first-time order to feel disappointing, and we’d love the chance to make it right.
The Delicatezza Team
First time buyer
First time buyer, excellent products, fresh and well in date... Packing was done with care and consideration for the products. I'll be certainly use them again..... Happy happy customer.
12. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much, Ella!
We’re thrilled your first experience was such a good one — and it’s lovely to hear that the freshness, dates, and packing all met your expectations. We’ll be here whenever you’re ready for the next order!
Welcome to Delicatezza — and grazie again for the kind words.
The Delicatezza Team
Gluten free pasta that tastes great!
I bought some gluten free pasta. It was so good that a friend of mine asked me to purchase some for her too. It is so difficult to find gluten free products that actually taste good. So happy with my purchase.
24. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Grazie mille, Patrizia!
We’re so happy to hear you enjoyed the gluten-free pasta — and even more so that your friend did too! It can be really hard to find gluten-free options that deliver on taste and texture, so we’re glad we could help make that a little easier.
Thanks again for your lovely review — and we hope to send more favourites your way soon!
The Delicatezza Team
Received food near the expiry date again…
Received food near the expiry date again. They should pay more attention in this, it is not the first time and I am very upset now.
Also the delivery driver left the parcel under the sun without even knocking the door. I saw the parcel when the delivery driver from Amazon knocked the door. Shame
20. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Hi Daniele,
Thank you for your feedback — and we’re really sorry to hear about your experience. We realise this review is from some time ago, but we've recently gained access to this account and are making it a priority to respond to all our customers and take every review seriously.
Since then, we’ve made improvements — including switching to more reliable delivery partners — and we’re continuing to review how we manage expiry dates and packaging to ensure better consistency.
If you're open to giving us another try, we’d love the chance to show you how things have improved.
The Delicatezza Team
Happy customer
The first time I had a missing item, and customer service solved the problem quickly.
The second order was perfect! So far I'm happy with the range of products they offer :)
7. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thanks so much, Bea!
We’re really glad we could resolve things quickly with your first order — and even happier that the second one arrived just right. It’s great to hear you’re enjoying the product range too!
Thanks again for your support — we look forward to sending more your way soon 🙂
The Delicatezza Team
Amazing product 👌 Great Servive
Great selection of authentic Italian food at a great price, very nice to feel like home when you can have something you can not find in regular supermarket. The website is easy to navigate.the delivery on time and the packaging suber nothing can be broken. Definitely you need to try it.My Kids so happy !!! They feel like home 🏡 Thank you Guys 💚🤍❤
23. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Thank you so much, Rosalia!
It means the world to hear that our food brings that feeling of home to you and your family — especially your little ones! We’re so happy the delivery, packaging, and product range all met your expectations.
Grazie di cuore for the kind words and support — we can’t wait to serve you again soon 💚🤍❤️
The Delicatezza Team
perfect!
received all the products I ordered - great service - the package was perfect! Congratulation very good and professional service! grazie mille!
8. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Delicatezza
Grazie mille!
We’re so glad everything arrived just right and that the service left a good impression. We really appreciate your kind words — and we’ll be here whenever you’re ready for your next order.
Thanks again from all of us at Delicatezza!
The Delicatezza Team
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