Delicatezza Arvostelua 

My order arrived with several items damaged, including packets of biscuits that were completely crushed. The packaging was poor, with fragile items simply placed on top of heavier groceries without any proper protection. Even in the photos provided by the company, you can clearly see the biscuits were stacked on top of everything else with no adequate wrapping.

When I raised the issue, the company refused to take responsibility and essentially washed their hands of it, saying the items were placed correctly in their view. This is not acceptable when goods are clearly not protected for transport.

I will not be ordering from them again and I do not recommend them at all. It is better to go to a physical store, spend slightly more, and actually receive products that are intact and properly handled.

Fantastic product. I particulary love the orange/lemon soda, the pork meatballs & of course the pasta. I bought the panna cotta l had fun translating it. Its receive well packaged & delivered with care. I would highly recommend this company.

I have been ordering from Delicatezza regularly for over a year. They offer an excellent service at a very good price. I'm Italian and really appreciate having my childhood breakfast biscuits delivered to me every few months! Plus items like Chinotto, which are virtually impossible to find elsewhere.

The burrata is excellent as is the lovely customer service & the driver who turned up on time with a smile. My happy customer.

Good quality Italian products.
The pasta is top quality.
I’ve bought sausages which took me right back to buying them from the butcher’s shops in Liguria. They were sensational.
Reasonably priced and good delivery options.

Always a good experience! Product is always perfect as is the packing and delivery..

I have ordered a few times over the years as they offer some of my favourite products, often with great discount offers.

I tend to order lots of items in glass bottles/jars and they are always extremely well wrapped in fully recyclable material.

Fresh items have always arrived still chilled and I have never had an issue with delivery.

Impressive.

Great range of foods and reasonably priced and delicious.
Never a issue with delivery ether.

I order when I can from Delicatezza, their products are always fresh. Their burgers, sausages and mince is the best. Always offering discounts.
Roberto S

Another excellent experience with them. Haven't ordered for a couple of years, and they had an offer so I gave them another go. The order was short an item but they apologised and refunded me within the hour. A happy customer.

We order from this company because we get what we ordered not a substitute like other companies the things what they sell are very good why buy Italian food from a normal supermarket
It tastes better buying from a Italian company who you can speak to on the phone if you get stuck with what you are looking for I recommend this company above anyone else delivering your items come from PDP and it's in a secure box

i have been shopping here for a while now and have never had an issue

The. Best. Ever Deli never disappointed with. Choice
Good range of all products delivered straight to our Door well packaged chilled or fresh
Products we have. Been buying.for. Years

Easy to order, option to choose delivery day. Items arrive well wrapped.

Had a friend come back from Italy recently and she bought me a Torta Limone cake and I was addicted. I found Delicatezza and was glad I did. Its my first order with them and the products are great, packaged well and excellent quality. Would definitely recommend if you want quality Italian food especially the bakery goods 10/10

I've been ordering with this company for maybe 4 years ..always great value authentic Italian food ...always delivered on time ...amazing offers ..I've just spent £70 on latest order and got free delivery and £20 off so it only cost me £50 ..always packaged really well too ...really excellent 10/10

Easy ordering , had an issue with my flat # but we sorted it out . Food came well packagied

Great costumer service, great products,fast delivery.

I started buying from them in November and I've already bought a lot of stuff. When the boxes arrive I open them and if there's any problem they solve it immediately. Very good and excellent quality food and lots different items, will continue to buy from them a soon I need again , company can you trust

I had very positive experience with this vendor, great range, pricey, yes, but if you are not going to Italy sometime soon, or want to pay for luggage to lug things, then this is an excellent option. Very efficient, all goodies excellently packed, meats in separate thick foil like envelope with frozen ice, delivered by DPD. Will definitely use again.