Excellent people to deal with. Clear and easy to order. Chair covers were produced to a very high standard and fitted perfectly.Communication on progress of order first class. When I had problems wi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought replacement covers for our Ikea Ektorp 2 and 3 seater sofas plus covers for a Jenny Lund chair in red as Ikea no longer provide them. They are excellent quality and fit well. I highly recomm... Näytä lisää
Recently purchased two sets of covers for a pair of and tired looking ektorp sofas. I loved the fact that dekoris offer such a huge range of colours. Ordering easy and the delivery (from Poland) ga... Näytä lisää
I really liked the service and, most importantly, I appreciated how much they listen to their clients. Whenever something isn’t quite as expected, they take the time to understand your concerns and g... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.
Yhteystiedot
ul. Przemyslowa 10, 58-130, Zarow, Puola
- +48746499750
- info@dekoria.co.uk
- www.dekoria.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
So efficient
So efficient. Arrived early and was divine. Will keep using this wonderful company!
26. syyskuuta 2023
Covers arrived and look good!
Covers arrived and look good, fit the chairs, which is not always a given!
Not the cheapest of covers, for what are quite inexpensive chairs & in an ideal world faster delivery would have been nice but I guess we have become used to having everything for very low cost instantly delivered.
12. syyskuuta 2023
Good product but order fabric swatches before buying
The cover is really well made and I recommend the quality and the service. However, I would definitely advise to order the fabric swatches before purchasing because the pictures on the website are more saturated and I am not 100% happy with the colour I chose (which is my fault of not ordering the swatches before purchasing).
19. syyskuuta 2023
Great quality material and workmanship
Great quality material and workmanship. Fits the chairs perfectly. Gave them a new lease of life for a fraction of the cost of new chairs.
4. syyskuuta 2023
Kivik Footstool Cover - Poor Product
We received an order of a replacement cover for an Ikea footstool in April. In September less than six months the material is bobbling quite badly. They say use a tool to remove it. Total nonsence. The product is substandard. Their customer service is not offering anything else. Having used this firm before I am totally disappointed by their response. I even took photographs. The footstool is in a second home so not used as much as it would have been in our first home. Not sure what it would have been like after 2 months if used a lot. I have requested a replacement or refund. Have not heard yet. I would suggest using someone else for a better quality product.
This was the reply I got! A footstool with fabric that boobles! What a joke. It is a footstool that is subject to friction. How stupid can you get!
-------- Original message --------
From: "Dekoria.CO.UK - Customer Service"
Date: 15/09/2023 16:00 (GMT+00:00)
To:
Subject: RE: Order confirmation number 12429/2023/12220/11
Dear Derek,
Believe me, some fabrics bobble more than others, unfortunately it depend from the properties of the fabric.
Unfortunately we have no influence of that.
Please try if this appears again, let us know.
best regards
Anna
15. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä www.dekoria.co.uk
Dear Derek,
we are very sorry that you are so disappointed.
This was only our suggestion as we know from experience that this helps and the problem disappears.
Even Ikea inorms the customers about this fact.
As we have explained in further correspondence, finaly we will pick up the cover back from you and refund your money.
If there is anything we can do, we are here for you.
Best regards
Dekoria Team
Overall Very Pleased
I ordered cushions and covers for a couple of IKEA chairs. Didn't realise they were shipping from Poland, but given that, delivery time and cost was reasonable. Product was very good, but one cushion/cover arrived missing a strip of velcro. I didn't want to return the cover to Poland, so requested Dekoria to send me the strip of velcro so I could get it sewn on locally. This they did by return and also gave me a 10% discount on the item, which covered the cost of local attachment.
15. elokuuta 2023
Sofa looks like new
Easy to put on, perfect fit
Sofa looks like new
Highly recommended
20. elokuuta 2023
Perfect fit!
The cover is a perfect fit on my Ektorp sofa bed and the fabric makes it look sumptuous! Thanks.
2. heinäkuuta 2023
I made a mistake with colour and they…
I made a mistake with colour and they were understanding and I was able to return the item
7. elokuuta 2023
Superb products Customer service !
Had an issue with delivery, but Martha at Dekoria was superb in sorting it out and my order was exactly what I wanted and more ! Would highly recommend this Company ! David.
2. elokuuta 2023
Vastaus yritykseltä www.dekoria.co.uk
Dear David,
How are you doing? Thank you for your feedback, I am very grateful. We are glad that you are happy with our service and the products we sew.
Great find
Great find. Able to get perfect fitting chair covers for our old IKEA chairs in the colour we wanted. Received in time frame given.
26. heinäkuuta 2023
Very professional customer services
Very professional customer services. Will to sort problems immediately
18. heinäkuuta 2023
Vastaus yritykseltä www.dekoria.co.uk
Dear Angie, thank you for your nice feedback.
Staff were extremely helpful
17. heinäkuuta 2023
Vastaus yritykseltä www.dekoria.co.uk
Dear Claire, thank you very much for your opinion. All the best to you!
Great product and all well received
11. heinäkuuta 2023
Vastaus yritykseltä www.dekoria.co.uk
Dear Alice, thank you for your opinion, we love it!
Fast and efficient
17. heinäkuuta 2023
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