Churchill Estates Management Arvostelua 2 073

My mother in law moved into Mitton Lodge last October and it has not been an easy move for the family with her health conmplications.
We as a family are indebted to Janet Grimes, Manager at Mitton Lodge for showing empathy, compassion and care in her assistance with this move. Jan goes above and beyond with the care and understanding she has shown to us as a family and my mother in law. Jan has had to deal with instances in an extremely professional and knowledgeable manner keeping us fully updated with her actions at all times via telephone or email. It has assisted us greatly and we are extremely grateful that Jan Manages this property so thoroughly and is very understanding of what is required of her role. She equally does not exceed boundaries or expect any recognition for all that she delivers, therefore this is the reason that I am taking the time to write this feedback in hope that Jan receives the recognition that she deserves from company management and teams. Well done Jan we would be lost without you!

Thank you Donna, Lodge manager at Sarum Lodge, Salisbury for so kindly making the guest room available to me at such short notice. Everything super clean and comfy as always!

I have been living at Park Rise for around 18 months now, and I continue to be very impressed with the level of services and care provided by the CEM staff.

Stuart the caretaker does a fine job in keeping the place looking lovely, and resolving issues if they arise. He also continues to be a big help to me in other areas as I have reduced mobility.

The manager Maureen is excellent. In addition to keeping the day to day business of the complex running smoothly, she is constantly looking for ways to improve things for residents, both in a practical sense and by organising events to encourage increased social interaction.

She is very much on the residents’ side, and is not afraid to go into battle for us, or rattle cages if need be, in order to get some improvement that she feels is required.

She keeps the local authority on their toes…!

We visit Hadley Lodge regularly and have always found the Manager Helen to be very friendly helpful and efficient. The lodge is always presented beautifully and very welcoming. The residents all seem to be very Happy which says alot !

My father has recently moved into Connecticut Lodge in Hertford. I have now stayed in the guest suite a couple of times. The suite itself is lovely. Beautifully furnished and is to a very high standard. The lodge itself is ideal for my father. It's close to town, the bus station, shops, Drs and dentist. You really couldn't ask for anything more. It's safe and we as a family feel really reassured that our father is living there. Jane, Lodge Manager, has been so helpful and accommodating. She is very approachable and nothing has been too much trouble. She is very knowledgeable and very helpful. Mandy too, the sales lady, is a breath of fresh air. She has been so kind, patient and helpful - it's been a pleasure from the first initial phone call to moving in day. Jane has settled my father in very well with her cheerful, friendly and happy matter. In fact all the team have been really lovely.

Churchill living gives me the security I need, independent living with support when needed

I’m a musical performer who has been lucky enough to have performed at probably 10 Churchill Lodge properties in the last 4 years!
My latest was at Grace Lodge in Thornbury and it was a brilliant audience who sang along to every song!
Tracy Downham is the Lodge Manager and she arranged tea and cakes as part of the afternoon which enabled everyone to chat after the show!
An excellent afternoon for me and I’m sure it was for the owners!

Excellent service received from both lodge manages at Eleanor lodge. Always friendly and willing to help and go the extra mile for the residents and family.

Fitzford lodge in Tavistock is very well run, the house manager is very polite and the standard of the lodge is high.

I have visited the eddington Lodge on several regular occasions to clean for the owners of some of the apartment. I always have a very warm welcome and any queries I have are dealt with in a informative way. The owners I interact with are always commenting on how hard the manager (Pamela) works and how well looked after they are at eddington. It seems a very pleasant environment and is run very well, with lots of events on and a good community feels throughout. Always look forward to my visits at the lodge.

It was lovely to visit Grace Lodge in Thornbury and being of service for the lovely residents this week .
A special thanks to Lodge Manager Tracy who was very helpful and welcoming and I hope to visit the beautiful refurbished Lodge again Soon .

Best wishes to all
Bob K Sharma
Chainstore Clothing Co

I have lived in Linden lodge since 2018. The staff have mainly been supportive, so living here has not been to stressful. I am able to meet most of the other residents in a normal week and we have the chance to discuss things. I enjoy playing contract bridge twice a week.

I came to do a food tasting at Amelia Lodge in Bristol, what a lovely place !!! I was so impresses with Luke the manager he made me feel really welcome and was on hand to help me when needed. He was so natural with all the residents that attended the tasting and they all seemed so comfortable with him. He sat with an elderly lady through the whole demo and even did the musical quiz with her. Lovely to see someone who really does care about his residents.

I just needed to say how welcoming Luke the manager at Amelia lodge in bristol is, it is a pleasure to go there.

Over the past few weeks, I spoke to Anne Collings, Lodge Manager, on several occasions. Anne is very pleasant and easy to talk to. She's a very professional individual with excellent communication skills.

I recently visited Bechers Court in Liverpool to do a food tasting sessions with the residents. The manager Suzanne was extremely friendly and welcoming and we had alot of residents in attendance which was down to Suzanne.

The service charge where my relative lives has increased considerably. Costs for garden maintenance have increased by £10,000 per year (yes that's right, £10,000 more per year for a discretionary spend). What an irresponsible way to spend residents' money.

Visited St Francis lodge to meet the lovely Ladies for a chat about CPR Great set up and very helpful staff who arranged the session Big thanks to Nick for arranging the session and having everything set up and ready

Lodge Manager: Sharon Wait. She has been coming in once a week to help out while we had no manager. She has been excellent in her approach. Very pleasant. Easy to talk to. Smiling & interested in all the residents in all 3 blocks. Any problem was sorted out on the day. I would love her to be our new lodge manager & speaking to other residents so would they.

A lovely experience in Thame! I came and quoted for a job at Yeats Lodge and the Manager Melissa was very welcoming and knowledgeable. At the time of my visit a big function was taking place in the lounge and the residents were friendly. I look forward to working with Mel in the future.