carsales.com.au Arvostelua 

8 131
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Wonderful way to quickly and easily see your car. Online instant quote price was literally instant once I fed in a few simple details about my car. I was happy with price it was several thousands bett... Näytä lisää

Saanut 5/5 tähteä

It was easy to sell my car through carsales. I tried Facebook marketplace at first but was very wary of scammers so I decided carsales might be the safer option. I'm convinced I must now hold the reco... Näytä lisää

Saanut 1/5 tähteä

Did not appreciate the condition of car and try to find fault such as electronic dampers needs to be replaced. Car dont have electronic dampers after contacting fyshwick subaru service team. Offer wa... Näytä lisää

Saanut 4/5 tähteä

I sold a car through Carsales and used the pay through Carsales payment facility for the first time. My buyer also was new to this. By following the steps by step instructions it was pretty easy and a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Automarkkinat
  2. ja myös
  3. Autoliike
  4. Moottoriajoneuvot
  5. Online-markkinapaikka
  6. Vaihtoautot ja käytettyjen autojen myynti

Yrityksen kirjoittama

Carsales is Australia’s No.1 place to buy, sell or research your next car. Read all the latest news, reviews, watch our car videos or listen to one of our podcasts.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

8 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(8 131)

1 870 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Was easy to list and sell

Was easy to list the car, easy to review offers and the handover was very w.

28. elokuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Mike,

We're so glad to hear that listing your car and reviewing offers was easy for you. We appreciate your positive feedback!

Saanut 5/5 tähteä

Quick and Hassle-Free Trade-In Experience

I had a great experience trading in my Mitsubishi Triton through Carsales Instant Offer with Von Bibra. The process was quick, straightforward and hassle-free. The team at Von Bibra was professional, friendly and made everything easy from the initial valuation through to completing the trade-in. I was happy with the outcome and would recommend the service to anyone looking for a convenient way to sell or trade their vehicle.

11. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Michael,

We're delighted to hear you had such a positive experience trading in your vehicle through the Instant Offer service. It's wonderful to know our team made the process quick, straightforward, and hassle-free for you. We appreciate your recommendation!

Saanut 5/5 tähteä

Very easy, great value, takes all the labour out of the process, and excellent secure cash transfer

Very easy, this is the second car I have sold through Carsales, and it was even smoother this time. There were a lot less scammers tgis time around, so Carsales have been really good at stopping that. The new payment function protecting both the buyer & seller and delivering the money instantly is just fantastic.

28. elokuuta 2026
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Vastaus yritykseltä carsales.com.au

John,

We're thrilled to hear that your second car sale through us was even smoother than the first! It's fantastic to know that our efforts to reduce scammers and our new payment function made such a positive difference for you.

Saanut 1/5 tähteä

Tried the instant car sales offer

Tried the instant car sales offer.
Got the dealer to reach out and got it inspected. Just makes up a dishonest story about the price being incorrect from carsales and includes sunroof where as my exact model does not have any sunroof at all.

Very disappointed with the feature and does not work in real time with honesty. The price was reduced by more than 3k on the actual valuation and not because of faults but blaming on the fact that the data was incorrect. Pretty bad for a company that relies on customer trust and can never trust or recommend this to anyone as its just not accurate nor the customer service cared about the dealership when I called them.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Hi Saud,

Thank you for taking the time to leave a review, and I'm sorry to hear that your experience with Instant Offer did not meet your expectations.

After reviewing your details, I can confirm that during the vehicle inspection, several factors were identified that resulted in an adjustment to the original offer. As the buyer is unable to fully assess a vehicle until it has been inspected in person, some issues may only become apparent at that stage and therefore cannot always be reflected in the initial quote.

If you would like to discuss the outcome in more detail, please feel free to contact our team on 13 72 53. We'd be happy to explain the assessment and answer any questions you may have.

Saanut 5/5 tähteä

Carsales made it easy to sell

Carsales made it easy to set a fair price and the new Pay through Carsales function made it really easy to transfer money on the spot, without risk.

12. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Paul,

We're so pleased to hear that setting a fair price was easy for you and that our Pay through Carsales function made the money transfer simple and risk-free!

Saanut 5/5 tähteä

Pay through - Very secure platform

It was the first time I have used Carsales to sell a vehicle.
Having recently retired from the finance and car industry after 45 years, I was well aware of the pitfalls of selling a vehicle privately (i.e. deception and scams), so was looking for a platform which was easy to use and trustworthy.
The "Pay through Carsales" option exceeded my expectations and worked brilliantly (i.e. even the buyer made the comment that he will be using it when he sells his existing vehicle as well now).
Well done Carsales for providing a well thought-out secure platform.

11. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Gary,

We are so glad to hear that our platform provided a secure and easy experience for selling your vehicle, especially given your extensive background in the finance and car industry. It's wonderful to know that our "Pay through Carsales" option exceeded your expectations and that the buyer also recognized its value. Thank you for your kind words and for choosing us!

Saanut 5/5 tähteä

Excellent communication and easy process

Easy process and quick sale. Trade in price wasn’t great but convenient.

10. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Stephen,

We're glad to hear our process was easy and the sale was quick. We appreciate your feedback regarding the trade-in value.

Saanut 5/5 tähteä

Worked seamlessly

Worked seamlessly giving confidence to both the buyer and seller.

11. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Paul,

We're so happy to hear that the process worked seamlessly and instilled confidence in both parties. Thank you for sharing your positive experience!

Saanut 5/5 tähteä

100% carsales

I listed my car on carsales and was blown away by how fast it sold. The platform was incredibly easy to use, and my listing got massive exposure immediately. It sold within 24hours.

6. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Willow,

We are absolutely thrilled to hear that your car sold so quickly on our platform! It's wonderful to know that you found the process incredibly easy and that your listing received massive exposure. We're delighted to have helped you achieve such a fast sale.

Saanut 5/5 tähteä

Quick and easy

Pay through Carsales made the sale of my car super easy and safe, funds were transferred into my account within seconds

9. syyskuuta 2026
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Vastaus yritykseltä carsales.com.au

Lenka,

We're so pleased to hear that paying through our platform made selling your car super easy and safe, and that the funds were transferred so quickly. Thank you for your positive feedback!

Saanut 5/5 tähteä

Fast turnaround

Fast decision on price & bank transfer same day.

9. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Brett,

We're happy to hear that our prompt service met your expectations. We appreciate your positive feedback!

Saanut 4/5 tähteä

Easy to Use, But Privacy and Buyer Quality Need Improvement

I found selling my car through the Carsales.com.au website and app to be a relatively easy and straightforward process overall. However, I do have some concerns and suggestions that I believe would significantly improve the experience for sellers.

One of my biggest concerns was that potential buyers were able to access my contact details through the Carsales listing and contact me directly by phone and text message outside of the website/app. For the privacy and safety of both sellers and buyers, I believe all personal contact information should remain completely private. Ideally, all communication, including messages and calls, should be handled through the Carsales platform so that neither party has to disclose their personal phone number or other contact details.

I also received a very large number of enquiries from what appeared to be low-quality or non-genuine buyers, with many simply making offers well below the advertised price. This resulted in quite a bit of wasted time responding to enquiries that were never likely to lead to a genuine sale.

It would be great if Carsales could introduce a buyer-matching or budget feature. For example, potential buyers could enter their preferred purchase price range and other requirements, similar to the way buyers currently search for vehicles. This could help connect genuine buyers with cars that actually fit their budget and requirements.

Another useful feature could be a private seller setting where the seller can enter the minimum price they would realistically accept. This figure would not be visible to potential buyers but could potentially be used by Carsales to help filter or discourage offers that are clearly unrealistic.

Overall, I found the platform easy to use, but improvements around privacy, communication and filtering genuine buyers from unrealistic or bogus enquiries would make the selling experience much safer, more efficient and less time-consuming for everyone.

13. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Hi Sabrina,

Thank you for taking the time to share such detailed feedback and for giving us 4 stars.

We're pleased to hear that you found the process of selling your car through carsales relatively easy and straightforward. We also appreciate your thoughtful suggestions around privacy, communication, and buyer quality.

Your feedback regarding keeping personal contact details private and enhancing communication within the platform is valuable, as are your ideas around buyer budget matching and filtering unrealistic offers. We're always looking for ways to improve the experience for both buyers and sellers, and insights like yours help inform future enhancements.

Thank you again for your feedback and for choosing carsales.

Saanut 5/5 tähteä

Quick easy and reliable

Quick easy and reliable

8. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

We're so pleased to hear that you found our service to be quick, easy, and dependable. Thank you for sharing your positive experience with us!

Saanut 5/5 tähteä

First time selling a car through Car…

First time selling a car through Car sales and I wouldn’t sell any other way!
The whole experience was excellent!
I went with the ultimate package and sold within 3 weeks, it’s the only way to sell and buy a car in my experience! Very happy

9. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Michael,

We're absolutely thrilled to hear that your first time selling a car with us was such an excellent experience! It's wonderful to know that the ultimate package helped you sell within three weeks and that you're so happy with the process. Thank you for your fantastic feedback!

Saanut 5/5 tähteä

Bm is very professional and…

Bm is very professional and wonderful person.
Amazing service

13. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Eugene,

We are so happy to hear you had such a wonderful experience and appreciate your kind words.

Saanut 1/5 tähteä

Waste of time and effrort

Having correctly described the condition of the car we were selling I then received low ball offers from two dealers who had no interest in meeting the quoted value given. Overall it was apparent that eithet the quoted value was wildly off or the dealers were out to make a quick buck. Either way it was a waste of time and effort.

9. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Thank you for taking the time to leave a review, and I'm sorry to hear that your experience with Instant Offer did not meet your expectations.

After reviewing your details, I can confirm that during the vehicle inspection, several factors were identified that resulted in an adjustment to the original offer. As the buyer is unable to fully assess a vehicle until it has been inspected in person, some issues may only become apparent at that stage and therefore cannot always be reflected in the initial quote.

If you would like to discuss the outcome in more detail, please feel free to contact our team on 13 72 53. We'd be happy to explain the assessment and answer any questions you may have.

Saanut 5/5 tähteä

Easy way to sell and professional…

Easy way to sell and professional highly recommend

7. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Lisa,

We are so pleased to hear that you found the selling process straightforward and professional. Your recommendation means a lot to us!

Saanut 5/5 tähteä

Great platform to buy a car

Great platform to buy a car - it was for my daughter who was interstate and so it provided a safe and secure way for me to ensure buyers were honest and reliable - the process was amazing from start to finish. Would highly recommend this site as a buyer.

7. syyskuuta 2026
carsales.com.au-logo

Vastaus yritykseltä carsales.com.au

Natalie,

We're so glad to hear that our platform provided a safe and secure way for you to purchase a car for your daughter, especially with her being interstate. It's wonderful to know that the entire process was amazing from beginning to end, and we truly appreciate your recommendation!

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