Canadian Appliance Source - Markham Arvostelua 

Reekish helped me make my final payment for the ordered ranch and schedule the delivery date. Very efficient.

I received exceptional customer service from Paz Vyapoory in helping me pay for my appliances and arrange delivery. I really appreciated his patience and the time he took guiding me through the process.

I would also like to acknowledge the phenomenal service of Naveed Afzal who helped us understand the appliance options and features. He was extremely knowledgeable and professional. He did not pressure us for a sale which we appreciated. He remained available for follow up questions and negotiating our appliance purchase price after we had presented a few competitors promotions. I would highly recommend these gentleman and this store for appliance purchases. We had a very disappointing experience with a sales rep in the Scarborough store and left upset and unsatisfied. Try this location of CAS for a completely satisfying experiences. Please recognize and reward these gentleman for their incredible customer service!

Had an issue with my delivery but Abhishek Rungroll successfully helped us to make sure the delivery can be completed.

Aisha was very helpful, professional and nice.

Paz was extremely helpful and polite. He took care of my concern immediately. I am very satisfied with the service I received today.

The after sales department (Paul and Treshna) were amazing! They took care of our defective appliances quickly and did a thorough job making sure we received replacement items in a timely manner.

It was a pleasure connecting with Kien at the markham CAS and Treshna from after sales for the purchase of my Bosch dishwasher.  Treshna and Kien were especially helpful with my post install junction box return, answering all my emails and contacting me by phone to make sure everything was smooth. Overall a very pleasant first experience with CAS end to end and will shop there again for the wide selection of appliance models.

Paz called me on Thursday to advise me that the product I ordered was ready for delivery as early as Saturday (2 days away) or the week after if I was not ready to take delivery. I had to contact my wife before I could confirm any date. He left me his contact phone no. with extension and advised that I could call back after I could confirm a date for delivery. Paz advised that if he was not available to pick up my call, I should leave him a message to return my call. I called back to book a delivery time and luckily I got Paz on the phone immediately and he quickly confirmed the booking and advise me the process. Paz was polite and precise during our communication. I hope that the delivery personnel are as efficient and effective on Saturday.

Last Friday, we purchased a Cavavin refrigerator from Canadian Appliance Source in Markham. I was instructed to wait 24 hours before plugging it in, which I did. However, upon plugging it in, it started making excessive noises. I returned to the store on Monday and informed the representative Andrew Lee about my experience, expressing my desire to exchange it for an upgrade. The representative questioned whether I had plugged it in, to which I responded affirmatively, explaining that I wouldn't have known about the noises otherwise. Despite this, the representative advised against mentioning it, suggesting that it might affect the return process negatively.

Later in the week, a service technician came to inspect the refrigerator and claimed that the noise was normal for that unit, advising me to let it run for 24 hours, promising it would improve. Unfortunately, it did not.

Subsequently, I filled out an online return claim, only to have it rejected within 30 minutes due to the fact that I had plugged in the unit. I'm feeling incredibly frustrated and deceived by this experience. As a senior, I'm completely beside myself with what has transpired.

I purchased a refrigerator from the Canadian Appliance Centre on 17 March, with a scheduled delivery of 18 March. The appliance delivered was damaged in freight, and per the instructions of our Sales Associate, we refused to take delivery. The company would not expedite a replacement until the 20th, in the meantime we lost most of our food to spoilage. I asked for some compensation to offset my loss, but my request went unanswered.

I was assisted by Aisha and she was very efficient, polite and helpful.

Wayne worked very hard to get me the approval for the exchange of GE Vent Hood with to Broan Vent hood . The exchange was necessary as the GE Vent was not the right one for my new renovated Kitchen. I hope to pick it up in a couple of days
Thanks Wayne. You are great.

Nisha was very helpful and efficient arranging for next day delivary of my dishwasher and walking me through the process so I would know what to expect.

lots of stock. easy to order, good to return.
Johnny Wang helps me to choose the right model to fit the special size.
Then personal reasons, need to return it.
Sid responded to my return require in one day.

Our sales rep Nina Zhang was excellent! She was very patient and efficient in answering our questions, even a few days after visiting the store.
Our appliance delivery went very smoothly and was timely. We were kept informed of the arrival time by phone and were able to track the schedule online. Very happy overall with everything and would definitely return and recommend Canadian Appliance to friends and family.

Positive experience all around.

Joseph Maghsoudi from Markham store was very helpful.