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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Bought via Amazon. Book rated as Very Good condition but has dog-eared corners, highlighter marks and biro writing on 10% of pages, pencil marking on 60% of pages. Arrived 4 days earlier than expected... Näytä lisää

Saanut 1/5 tähteä

Ordered Abba cassette album via Amazon on 21st September and it has never arrived. Brit-Books happily took my money and claimed it was 'dispatched' but Royal Mail records show it was never even ha... Näytä lisää

Saanut 1/5 tähteä

Same as a previous reviewer. No book arrived and the tracking number is not recognised by the Royal Mail. Email sent via Abebooks. After one week, still no reply. Sent another via Abebooks today. It s... Näytä lisää

Saanut 1/5 tähteä

I really do wish that I had read the reviews before ordering via Amazon. It arrived when stated but in no way is it in the described Very Good Condition. Torn in 3 places and clumsily sellotaped.... Näytä lisää

Yrityksen tiedot


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

94 arvostelua

5 tähteä
4 tähteä
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1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,8

Kaikki arvostelut

(94)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Warning, do not buy - possible scam

Very poor. In my opinion this is either some sort of scam or a "bookjacking" operation who just sell you books on demand that they have bought cheaper elsewhere online - google the phrase for how this scam works. Ordered a book which never came after a number of weeks. Their support repeatedly refused to admit whether they had actually sent the book or not on direct questioning. They supplied a false tracking number almost immediately which did nothing. The only positive was that they did eventually refund the order (although I never asked them to - I would have preferred them to send the book I had paid for), but of course I would expect them to. If I had left it past the limit to claim a refund, they would have kept my money for nothing. Seeing the multiple other similar experiences here, I regret ever dealing with them. You have been warned - do not buy.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Poor service and communication

Ordered via Abe Books on 18 December with an expected date of 24 Dec. No sign on 24 December. Allowed for Christmas and emailed them on 30 December as Royal Mail still didn't have it in their system. Reasonably, I asked them whether they still had it. Instead of answering directly and personally, they simply copied the text from the Royal Mail tracking info saying that they now had it. I have an update from Royal Mail saying they are delivering today.
Reading other reviews I am lucky to be receiving it at all!
EDIT : damaged package arrived with only one of the 3 books. Think they rammed them in and the package split en route. I have emailed them.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Item not received

Ordered a book via Amazon market place. Item not received. No tracked delivery information recorded on Amazon. On contacting seller via Amazon was that a tracked delivery has occurred, but book still not delivered to my address. Still waiting more than 6 weeks later. So a very disappointing experience. Would not order from Britbooks again.

14. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I dealt with Brit books through Ebay…

I dealt with Brit books through Ebay and my entire experience means I will avoid them in the future.
They advertise books as in very good condition and then they arrive in poor condition.
I contacted them with photographic evidence and I received one reply the entire time offering me 50% off if I wanted to keep the damaged poor item.
I re-contacted them several times repeating myself, asking them to please replace the book.
I was never replied to.
In the end, I made the decision not to pursue this anymore and call it a loss.
As it was stressful.
A dishonest company who quite frankly needs to be taken down.

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful

Awful. Still waiting for the refund after non-delivery.

10. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Extremely poor

I ordered and paid for a book. The order was cancelled by the seller and I was assured a refund. No refund materialised and I am now told I have not been charged but I have. The seller seems to be uncontactable through Amazon.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No Books, No Response

I ordered a whole series of books from this seller via AbeBooks and it never arrived. They sent me a fake Royal Mail tracking number and refused to respond to my attempts to contact them to request a refund.

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Fake CD via Amazon

I ordered via Amazon (from third party seller Brit_Books) an audio CD described as 'used, import' but when it arrived it was apparent was a fake illegal copy: b&w photocopy paper insert and CD was a fake with label applied. Basically the most obvious of fake illegal copies!

7. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Brit books are a scam

My daughter ordered a book and it’s already been used. There is writing in the book and all the activities have been completed. We ordered and paid for a brand new book and we’ve received a second hand completely used book. Shame on you

25. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered books though Amazon but it…

I ordered books though Amazon but it was Britbook who supplied them they were advertised as Very good condition should have been very bad condition.

All the books I have received though Amazon from other companies have been great all in very good condition just make sure when you order the supplier is not BRITBOOK

9. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could give no stars I would

If I could give no stars I would. I ordered a book Amazon that was sold via this company. The book arrived on time HOWEVER not at all how they described. It was supposed to be in very good condition. The book is dirty, the bottom of that pages are heavily stained, corners are folded and mangled. Avoid this company.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I cannot fault them

The book arrived on time. The condition was very good and the price was cheap. I cannot fault them. When I read the experiences of others I was expecting the worst but I have to say that on my experience I have nothing to criticise them for

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Like all of Ihezie's dubious business…

Like all of Ihezie's dubious business ventures Brit Books really seem as though they couldn't care less about their customers. Orders placed can take days before anything being dispatched. A very lackadaisical approach to commerce and I avoid his "companies" like the plague.

17. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First time customer, fast service and delivery!

I came across this company due to trying to find a rare book I was looking for. When I saw the product was being offered here for less than half the price as Amazon in 'Used-Very Good' condition decided to take the plunge. At first I must admit was worried after reading some of these reviews and with no confirmation email but only a few days after ordering I recieved my book in the condition advertised. Wouldn't hesitate personally to use again.

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not buy from BritBooks!

I really do wish that I had read the reviews before ordering via Amazon. It arrived when stated but in no way is it in the described Very Good Condition. Torn in 3 places and clumsily sellotaped.
I have contacted customer services but don't hold out much hope looking at other reviews!

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I bought a book from Britbooks on the…

I bought a book from Britbooks on the Amazon site. It was described as in very good condition and they charged £3.57. It was absolutely disgusting. It was torn, filthy dirty and stained. It was a health hazard and belonged only in a skip and nowhere else. I threw it away immediately.

Avoid this cowboy outfit.

3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered Blu ray off Amazon

Ordered Blu ray off Amazon, only two days later to find order cancelled with no explanation. Not the first time this company has let me down. Won't happen again. AVOID.

25. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased a book through Amazon,£3.82…

Purchased a book through Amazon,£3.82 it was discribed as used very good condition.
It was in fact an ex library copy full of library stamps, pages were food stained and the library resale price was written in the front page as 40 pence.

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Fraudulent Company

I ordered a book off Amazon it arrived in an unusable condition. I emailed customer service, email address doesn’t work. No phone number. Britbooks is a scam of a company. Do not trust. Do not purchase. Amazon needs to remove them as a seller!

23. tammikuuta 2025
Oma-aloitteinen arvostelu

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