Brayleys Cars - Brayley Nissan Wolverhampton Arvostelua 

This has been an unmitigated disaster from start to finish. This is not only the local dealerships responsibility it also extends to Nissan group for a total failure to communicate either with the dealership or me as the end user.
I would not touch another Nissan if you gave me one for free.
There is so much more I could put here but everyone needs to make their own mind up.
To put a car off the road for 10 weeks due to not being able to supply a simple indicator unit is poor in the extreme.

Thanks to Fabian at Wolverhampton Nissan for his help on the purchase of my new used car.
The car was presently immaculatly and the customer service was great.

I arrived there in the morning. And handed the car overThey asked me for any problems. And told me when the car would be completed. I came back in the afternoon and the car was all completed. They cleaned the car and that looked very nice.

Always made to feel welcome staff are very friendly and thorough.

From booking to collecting I found the whole experience straightforward with helpful knowledgeable staff. No issues with the service provided at all.

Arrived on what was a very busy Friday morning for our car to be serviced and a recall to be fixed.
Even though the site was very busy, the customer service was great.
We were asked to take a seat as we had to wait for a courtesy car. Which was totally understandable due to the business that day. The wait wasn't that long showed us straight to car and away we went.
We were met with great customer service and friendliness.
Over all very happy with the whole experience and the car was ready to collect few hours later.

Excellent service, all staff very friendly and helpful
Laurence at Wolverhampton was very professional and precise with all information given and can’t thank him enough

Met by a very pleasant and helpful lady who addressed the recall issue in a matter of minutes and kindly brought my car round nearer to the door to save me walking in the cold. I was very grateful for this act of kindness

Friendly helpful service,and quicker than we were first told,only criticism was car not cleaned as in all previous visits.☹️☹️

Excellent customer service. Quick and easy check in. Staff polite as always.

I went to Brayley Nissan Wolverhampton for a car service. From the very beginning, I was met with friendly and professional customer care. I also received a video link showing the service being carried out, which I really appreciated. I highly recommend this place — I’ll be happy to return next year.

Welcoming environment, friendly people and excellent communication at all times.
Vanessa Ashford (Service Department, W’ton Branch) was very helpful and attentive to detail in making sure nothing was overlooked and I was happy to proceed at every stage, prioritising the necessary service, repairs, MOT into a schedule that enabled my ability to remain mobile with as little disruption as possible.
Great Service, I would recommend this Dealer 👍🏻👍🏻👍🏻

I went for an X-Trail after reserving it online, based on assurances from the first agent. The commitment was that all MOT advisories would be sorted before the sale. However, the fresh MOT revealed eight more advisories. Each time, a new agent deals with me, and they don't seem genuinely interested in customer service. I asked for the 100-point check sheet, but they were unwilling to share it. They mentioned the car was checked and ready, but the sales agent didn't know anything about it. Hopefully, they will send me the reservation fee refund soon, as promised within 5 working days. Let's see.

From key collection by Stewart to feed back on the work done on the car, was seemless.

Straightforward and simple, no issues or problems or delays. Decent coffee machine and places to sit and wait for the service to be completed

Able to offer prompt appointment. Great half price MOT offer. Sent itemised list of checks and traffic light system to show how car had fared for each check. Car ready well before estimated time and phone contact made to inform me of this.

Fab was fun and relaxing to talk to he explained everything I asked clearly and very professional can’t say any more. I was very very satisfied many thanks

I recently dealt with Asha at Brayley's Nissan in Wolverhampton, after seeing an ad for a car on Autotrader. After an initial viewing by a family member on my behalf, Asha was very communicative and helpful throughout the entire process. Being a distant buyer, it comes as a risk to commit to a purchase, however Asha and the team were extremely accomodating and understanding. This was a completely zero-pressure sale, which is reassuring as a buyer and I was provided with every detail for the car, history and any bits to look out for.

I can 100% recommend Brayleys Nissan, and in this case, Asha specifically. It was a very simple process to complete and I'm happy with my purchase.

Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya, a week later Nissan removed it from the scheme. Now treated very badly i found out, only because i called the showroom to ask if i could change the colour. Brayley's did not even call Nissan to ask if they'd honor my order. The website is awful a game trying to load car details, then barely no information.