best bonsai company i could buy from im always draw to there tiktok lives as they are fun and engaging and its made to feel like a community they are always helpful when it comes to questions. Deliver... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Mega happy with my Fukien Tea Bonsai tree and starter kit! It arrived so well packaged and looked so healthy. It is thriving and flowering weekly at the moment. The starter kit is really helpful too a... Näytä lisää
Yritys on vastannut
My Internet was down ,so I ordered by phone. Spoke to an efficient and polite lady. My order was dispatched that day , and I received it the following day. Highly recommend this company.
Yritys on vastannut
Got back to my questions really quickly before I made a purchase. I ordered with a selected day & date preference. The tree arrived on said day, in great packaging, perfect condition from a courier... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.
Yhteystiedot
Upcott Barns, Lapford, EX17 6NG, Morchard Bishop, Yhdistynyt kuningaskunta
- 07860 165086
- info@bonsaidirect.co.uk
- www.bonsaidirect.co.uk
4,8
Erinomainen
323 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service arrived the day I…
Fantastic service arrived the day I requested, really well packaged
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your lovely review, David.
We're delighted to hear that your order arrived on your chosen delivery date and that it was well packaged for its journey. We take great care in preparing every bonsai to ensure it arrives safely and in excellent condition.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai for many years to come and look forward to helping you again in the future.
Best wishes,
Bonsai Direct
Great product brought as a present…
Great product brought as a present recipient loved it
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your kind review, Christine.
We're so pleased to hear that the bonsai was well received and that the recipient loved their gift. There's nothing better than knowing one of our bonsai has helped make a special occasion even more memorable.
Thank you for choosing Bonsai Direct. We hope to help you find the perfect gift again in the future.
Best wishes,
Bonsai Direct
Amazing starter bonsai’s
Trees arrived promptly, were healthy and vibrant, exceptional value for money, and exceeded my expectations.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your wonderful review, Thomas.
We're delighted to hear that your bonsai trees arrived promptly and in such healthy, vibrant condition. It's especially rewarding to know they exceeded your expectations and that you felt they offered exceptional value for money.
Our team takes great pride in nurturing and carefully preparing every bonsai before it leaves the nursery, so your feedback means a great deal to us.
Thank you for choosing Bonsai Direct. We hope you enjoy your trees for many years to come.
Best wishes,
Bonsai Direct
My first 2 bonsai trees and I couldn't be happier!
I order my first 2 bonsai trees from Bonsai Direct and I couldn't be happier with the service I received. The plants arrived quickly and in excellent condition. I was dubious about ordering bonsai by mail order but the trees were well packaged and I would have no hesitation in using Bonsai Direct again.
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Simon,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that your first two bonsai trees arrived quickly and in excellent condition. We understand that ordering living trees by mail order can feel a little daunting, so it's especially rewarding to know that our careful packaging helped put your mind at ease.
We hope you enjoy your bonsai journey and look forward to helping you grow your collection in the future.
Thanks for making what we do worthwhile and brightening our day.
Best wishes,
The Bonsai Direct Team
Flowering Cherry
I ordered a flowering cherry and I’m so pleased with little tree I received. It was bought to commemorate my niece’s last day at school
Delivery was quick and the instructions very clear and easy to follow.
Would highly recommend.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you, Penny, for your lovely review.
We're delighted to hear that you were so pleased with your Flowering Cherry tree. What a wonderful way to commemorate your niece's last day at school and celebrate such a special milestone.
It's great to know your tree arrived quickly and that you found the care instructions clear and easy to follow.
Thank you again for your recommendation and for choosing Bonsai Direct to mark such an important occasion.
Best wishes,
Bonsai Direct 🌸
Excellent service all round.
Excellent service all round.
Very happy with my Bonsai Tree it’s Beautiful and just what I’d hoped for.
The pack is also proving very useful especially the Book.
Thank you for a great service.
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you, Shane, for your wonderful review.
We're delighted to hear that you're so happy with your bonsai tree and that it was exactly what you had hoped for. It's also great to know that you're finding the bonsai starter pack useful, especially the book.
Thank you for your kind words about our service. We truly appreciate your support and hope you enjoy your bonsai for many years to come.
Best wishes,
Bonsai Direct
the quality of the trees is good
the quality of the trees is good have not made my order yet as i am waiting till my birthday to do it but will be using this service
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your wonderful review! We're delighted to hear that you've been impressed by the quality of our bonsai trees.
We hope you have a fantastic birthday when it arrives, and we look forward to helping you choose the perfect bonsai when you're ready to place your order. If you have any questions in the meantime, our team will be happy to help.
Best wishes,
Bonsai Direct
Fantastic bonsai trees
Fantastic bonsai tree, the quality is insane for the affordable price. Delivery was super quick.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Jade,
Thank you for your wonderful review! We are delighted to hear that you were so pleased with the quality of your bonsai and that it exceeded your expectations. It's also great to know your tree arrived quickly and safely.
We really appreciate your support and hope you enjoy your bonsai for many years to come.
Best wishes,
Bonsai Direct
My first purchase - Chinese Elm.
Purchased my very first “Chinese Elm” Bonsai tree from your company. I’m very happy with how it arrived, you could tell that much love and care was put into the packaging, insuring its safe arrival.
The overall quality of the tree is stunning! No complaints at all. Looking forward for Bonsai Direct to become my “Go-to” with anything Bonsai.
Thank-you!
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi there,
Thank you for such a fantastic review! We are delighted that your first Chinese Elm bonsai arrived safely and that you were pleased with both the packaging and the quality of the tree.
As a family-run nursery, we take great pride in preparing every bonsai with care, so it's wonderful to hear that this was reflected in your experience. We are honoured that you are considering Bonsai Direct as your go-to source for all things bonsai.
Thank you again for your support, and we look forward to helping you on your bonsai journey.
Best wishes,
Bonsai Direct
Purchased a bonsai tree for my husband
Purchased a bonsai tree for my husband, dispatch was quick, packaged brilliantly so no breakages and the tree is simply beautiful! Can tell these have been 5* cared for! Looking at purchasing another for my dad.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your lovely review. We're delighted to hear your husband's bonsai arrived quickly, safely, and looking beautiful. Our team puts a huge amount of care into nurturing and preparing every tree, so it's wonderful to know that showed through.
We'd be honoured to help you choose a bonsai for your dad too. Thank you again for your support and kind words.
Best wishes,
Bonsai Direct
I absolutely love my new little tree
I absolutely love my new little tree! I ordered it on a Monday and it arrived Tuesday… in perfect condition! Well done Bonsai direct with your packaging. I chose this tree because it’s evergreen, flowers and gets fruit… how great is that… I can’t wait to see it happen. I really like that there is lots of information on how to care for the tree, and I can ask for help and advice if needed. I’m really enjoying looking after it 😍 I will definitely be buying another one… or two… 😄
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your lovely review, Kimberley! We're delighted to hear your bonsai arrived safely and that you're already enjoying caring for it. It sounds like you've chosen a wonderful tree, and watching the flowers and fruit appear is all part of the fun. 😊
We're also pleased that you found the care information helpful. Remember, we're always here if you need any advice along the way. Enjoy your bonsai journey, and we'll look forward to welcoming you back for tree number two... or three! 😄
Best wishes,
Bonsai Direct 🌳
Really excellent little (big) tree
Really excellent little (big) tree , beautifully packaged and delivered quickly.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your kind review, Mamma Cazz! We're delighted to hear you're pleased with your bonsai and that it arrived quickly and in perfect condition. We take great care when packaging our trees, so it's wonderful to know it arrived safely and exceeded expectations.
We hope you enjoy your new little (big) bonsai for many years to come.
Best wishes,
Bonsai Direct 🌳
As always with Bonsai Direct the…
As always with Bonsai Direct the service is awesome!...The plants I've received are all healthy and beautiful!...Recommend this site 😊
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you, Barry! 😊
It's always a pleasure to hear from returning customers. We're delighted that you're pleased with both the service and the bonsai you've received. Knowing your trees arrived healthy, beautiful, and ready to enjoy means a great deal to our family team.
Thank you for your continued support and recommendation.
Best wishes,
Bonsai Direct 🌳
Lovely gift
Easy to order, came quickly, well packaged, beautiful plant. Bought as a present and really lovely. Very pleased.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you, Lizzie, for your lovely review!
We're delighted to hear that ordering was easy, delivery was quick, and that the bonsai arrived safely and beautifully presented. It's especially nice to know it made a lovely gift and was well received.
Thank you for choosing Bonsai Direct, and we hope to see your name again in the future!
Best wishes,
Bonsai Direct 🌳
Amazing quality bonzi pot great service
Amazing quality bonzi pot great service
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your review, Christopher!
We're delighted to hear you're pleased with the quality of your bonsai pot and the service you received. We really appreciate your support and hope you enjoy your purchase for many years to come.
Best wishes,
Bonsai Direct 🌳
Lovely little book
Lovely little book. Very helpful. Bought my first bonsai and needed some help. This little book was very informative and helpful. Would buy from Bonsai Direct again. Thank you
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you, Carol!
We're so pleased to hear that you found the book helpful as you begin your bonsai journey. There's a lot to learn when starting out, so it's wonderful to know the guide provided useful information and support.
We really appreciate your kind words and look forward to helping you with your bonsai collection in the future.
Best wishes,
Bonsai Direct 🌳📖
Fast delivery
Fast delivery, quality items. Lovely site online easy use and clean image. Very happy so far.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your review, Navdeep.
We're delighted to hear that you were pleased with the quality of your items, our delivery service and your experience using the website.
We hope you enjoy your bonsai and thank you again for choosing Bonsai Direct.
Best wishes,
Bonsai Direct
Very efficient ordered and delivered…
Very efficient ordered and delivered within three days. Great product and great price!!!! Will definitely buy from them again 👍🏼
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your fantastic review, Jason.
We're delighted to hear that your bonsai arrived quickly and that you were pleased with both the quality and value. It's great to know everything went smoothly from ordering through to delivery.
We really appreciate your support and look forward to welcoming you back again in the future.
Best wishes,
Bonsai Direct
Excellent setvice
Bought 2 Bonsai by phone. Excellent service from sales team and a delight to talk to them. Delivery next day as promised. Both plants in excellent condition. Thanks Bonsai Direct.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your lovely review, Peter.
We're delighted to hear that you enjoyed speaking with our team and that your bonsai arrived the next day as promised and in excellent condition.
Your kind words mean a great deal to us, and we're so pleased that you were happy with both the service and the trees.
Best wishes,
Bonsai Direct
Briiliant company
Beautiful trees and always well packed for delivery very professional. I have 8 trees from them now And all in perfect condition when they arrive.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your continued support, Matthew.
We're delighted to hear that all eight of your bonsai have arrived in perfect condition and that you've been pleased with the quality of the trees and our packaging.
It means a great deal to us that you've chosen Bonsai Direct time and time again. We hope you continue to enjoy your collection and add to it in the future!
Best wishes,
Bonsai Direct
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