Gentlemen running the store waited for a few minutes for me to arrive to purchase a welding helmet, before closing, and helped me decide on the one to buy. Thank you to them.This was friday evening j... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordering 1x Industrial gas, 1x Special gas, the Industrial product arrived next day (no actual rush needed) whereas the Special gas, for which there is an urgent need, still shows as "awaiting schedul... Näytä lisää
Truly useless customer service Initially, set up account, they need a certificate from me which I have emailed to about 5 different address as advised by Customer Svs. All bounce back no longer in u... Näytä lisää
Yritys on vastannut
There was some little issues. The website isn’t very intuitive and but after a phone conversation with Martin he sorted everything out. I couldn’t order my first bottles online and couldn’t get my 50%... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Teollisuuskaasun toimittaja
- ja myös
- Heliumkaasun toimittaja
- Hitsauskaasun toimittaja
- Kaasupullotoimittaja
- Kaasuyhtiö
Tietoja yrityksestä BOC Gases
Yrityksen kirjoittama
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreYhteystiedot
Forge, 43 Church Street West, GU21 6HT, Woking, Yhdistynyt kuningaskunta
- feedbackteam@boc.com
- www.boconline.co.uk
3,9
Hyvä
616 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This company has a very bad system
This company has a very bad system. There were a lot of problems with it.
4. marraskuuta 2025
Vastaus yritykseltä BOC Gases
Hi Valerij,
Thank you for your review, please accept my apologies that your experience of our website was not a positive one. We have recently made a lot of changes to it and experienced some teething issues which have now been resolved. If you are still incurring issues please contact us at feedbackteam@boc.com
Kind regards,
Lisa.
BOC Customer Service Team.
Vastaus yritykseltä BOC Gases
Good afternoon Hassan, many thanks for taking the time to leave your feedback. I am pleased your experience was a positive one. Your comments are very much appreciated.
Best Regards
BOC Customer Services
Absolutely disgraceful told me I'm not…
Absolutely disgraceful told me I'm not allowed to use my oxygen expected me to go down stairs to turn machine on when my oxygen is at 84 % you are not qualified to give advice on my oxygen status the machine is there for my use and if I need to have the machine on over night then I wIll in fact you've made me worse
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Always on the due date
Always on the due date. Follow delivery instructions, polite and helpful.
12. syyskuuta 2025
Peter and Lee at Redditch branch are…
Peter and Lee at Redditch branch are always helpful
8. lokakuuta 2025
very easy to use the website
very easy to use the website. agents at broxburn site are nicest guys I have ever had pleasure to work with. Only fault I can find is BOC themselves keep putting my account on hold, even though my account is always up to date and invoices paid well on time
29. syyskuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Allen, many thanks for taking the time to leave feedback. Your comments are greatly appreciated.
Best regards
BOC Customer Services
Excellent service do struggle with the…
Excellent service do struggle with the app though
3. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Dave, we do appreciate you taking the time to leave feedback. We do review all feedback and use it to maintain or improve our service offerings.
Best Regards
BOC Customer Services
Boc gas for busy pub
Easy order online process and next day delivery,staff very polite and helpful
2. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Morning Frank, thank you for your feedback. I do appreciate you taking the time to let us know about your experience and it's pleasing to hear it was such a positive one.
Best Regards
BOC Customer Services
item arrived on time
1. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning Anthony,
Thank you for taking the time to leave us a review. I am delighted you had such a positive experience with our service.
Kind regards,
Lisa.
BOC Customer Service Team.
Great Customer service in the shop.
25. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Morning Nigel, many thanks for taking the time to leave feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
Very friendly and helpful staff and…
Very friendly and helpful staff and easy to collect bottles. Very clean shop with a good display of parts.
6. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good afternoon Stephen,
many thanks for taking the time to leave feedback. Your comments are greatly appreciated and great to hear you had such a positive experience.
Best Regards
BOC Customer Services
Always polite and helpful
1. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good afternoon Paul,
many thanks for taking the time to leave feedback. I'm pleased to hear you have had such a positive experiences and your comments are greatly appreciated.
Best Regards
BOC Customer Services
delivery received on time
30. syyskuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning Hazel,
Thank you for your review. I am glad you had such a positive experience.
Kind regards,
Lisa.
BOC Customer Service Team.
Driver on time and very polite
3. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Thanks Ash for your comments, great to hear you had a positive experience.
Best Regards
BOC Customer Services
Cancelled my account on returning 2 x…
Cancelled my account on returning 2 x bottles and keep receiving invoices for payment. Now have debt collection company asking for payment.
BOC have failed miserably ☹️
1. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning Alan,
Thank you for your review. Could you please contact us at feedbackteam@boc.com to discuss your enquiry further.
Kind regards,
Lisa.
BOC Customer Service Team.
Vastaus yritykseltä BOC Gases
Good Morning Colin,
Thank you for taking the time to leave a review. We appreciate your comment.
Kind regards,
Lisa.
BOC Customer Service.
Length of time waiting on the phone no…
Length of time waiting on the phone no answer two twenty minute waits
Direct debit still not set up although told it was therefore showing I’m behind in payment
1. lokakuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning,
Thank you for your review. I have reached out to you via email this morning regarding your enquiry.
Kind regards,
Lisa.
BOC Customer Service Team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.