Benjaminberner Arvostelua 

I ordered a pair of sneakers from this company, in addition to not being informed of the customs duty which was half of the amount I paid for the sneakers, they also arrived looking second hand, so they were effectively unstuck. I returned them and they promised me my money back. I don't know if that will happen because they don't even answer my emails anymore. So I don't recommend this form of…

Je n'ai jamais reçu ma commande et je n'ai jamais eu de remboursement !
Service client 0 !
Personne réponds au mail.
Impossible de les joindre !
Faites ⚠️

Ich war garnicht zufrieden hab die Schuhe fristgerecht zurückgeschickt und hab mein Geld nie erhalten bin sehr enttäuscht

The sneakers bleed color onto the toes, which is later hard to wash off, and the lace eyelets leave color on the skin. I sent them emails about the problem and asked for an amicable solution, but no one responded.

Can someone explain to me where is the problem and why you want to return the shoes after?I read few things,Does anyone have problem now,please explain.I want to order,but after reading few opinions here I am gonna think about it very well.

I ordered a wallet and it said 5-6 bussines day shipping. To this day I sent them multiple e-mails and the only one they answered is first where they said GLS is having some issues with shipping (they are not). When I said them that its their issue thats when communication is like with dead. Never buying from them again

Encomenda nr35864
Recebi os sapatos em 3 dias e devolvi por serem demasiado grandes e pedi encarecidamente para me serem facultados os mesmos sapatos mas com o NR inferior.
Caso que isso não aconteceu, primeiro dizem que não receberam os que enviei quando tenho provas que já lá estão á duas semanas.
Depois dizem que as transportadoras estão em greve...
Lamentável, pedi para me serem entregues porque irei casar em Outubro e estou a equacionar ir para outras instâncias resolver este problema
Infelizmente mais pessoas estão lesadas por esta empresa

I had to start legal proceedings as they did not refund me my order

Recently I purchased a pair of shoes "Touch ups Tegan Dyeable Satin Shoes" for my son's wedding. Benjamin-Walk sells these shoes. They were exactly what I was looing for. My friend suggested I consider dying the shoes to match my dress. When researching where I could have the shoes dyed, I found that most shoe repair stores no longer have this service and that Benjamin-Walk does! I emailed them to ask more questions about the dying process and if they can match my dress. They said they could........I emailed them a few times to be sure I understood the steps & the length of the process. Their customer service is absolutely wonderful - Timely with their responses and very courteous. I felt good about the company and the process so I sent them my shoes and piece of my dress. I just received the shoes and they look perfect. If anyone is looking for support with dying satin shoes, you have to try this company.

For the last 9 to 10 years I have purchase many things online and I have never ever experienced something like it. I have returned the item as requested and two months later still chasing for the refund and no luck!!!
Not to say the reason of returning of the item not up to stands for the price!!!
Just don’t buy it!!!!

I am waiting for any answer for my shoes for 2 weeks. There is still nothing and i do live in Switzerland, on page it say shoes will be send in 2 bussnies day. We find a number on reciept and someone answer. They told us they changing warehouse and they will send later this week, nothing. We called again and they say next weeks monday. Still nothing! They stoped answering on phone and shoes we payed 300 euros. Its drive me crazy that this is legit site in Switzerland! Anyone know where to report them?

Ho acquistato queste scarpe un po’ per curiosità e un po’ per necessità, ma devo dire che si sono rivelate un vero colpo di fortuna.
Fin dal primo utilizzo si sono dimostrate incredibilmente comode, tanto che sembrava di camminare su una nuvola!

La calzata è perfetta, avvolgono bene il piede senza stringere, e il materiale è morbido e traspirante, ideale anche per lunghe giornate in piedi. La suola è ammortizzata e dà una bella sensazione di supporto, riducendo l’affaticamento anche dopo molte ore.

Perfette sia per l’uso quotidiano che per camminate più lunghe.

Consigliatissime a chi cerca comfort, leggerezza e qualità.

Heute meine 5. Bestellung erhalten.
Hier stimmt Preis/Leistung 100%ig.
Schnell und sehr gut verpackt geliefert.
Schlechte Bewertungen absolut nicht nachvollziehbar.
Dankeschön Benjamin Berner,
Kaufe immer wieder gerne bei Euch ein.
B.Koch

Mio figlio ha comprato un paio di scarpe il modello non gli piace ho mandato mail per sapere istruzioni sul reso e mi hanno risposto che non era possibile farlo... Non comprare assolutamente

Ottima qualita delle scarpe e modelli molto particolari. Ho comprato 3 paia e sono stupende
spedizione veloce e ottimo servizio

Best quality and luxury sneakers.good customer service.

Service client incompétent
Défaut de fabrication et vice cachés, 6 mois a peine après l’achat. Les baskets font du bruit à chaque pas, la couture s’en va… c’est horrible.
Aucune prise en charge, pas de réparation, pas de remboursement et pas de geste commercial. Payer une paire 300€ pour qu’elles finissent dans un placard…c’est inadmissible !
n’achetez JAMAIS chez eux !!!! JAMAIS!!!

I placed an order and received the items, but unfortunately, I needed a smaller size. I returned the package back in April, following all the required steps, and to this day I have not received a replacement or a refund.

Despite multiple emails, I have received no response. There appears to be no real customer service—just an impressive marketing campaign that hides how poorly they treat their customers after purchase.

I sincerely advise others to think twice before ordering. Spending 300€ only to be ignored is unacceptable.

Scam, don’t buy. Dead customer service. I regret buying from here and wasting my money. Don’t buy!