Bathroom Republic Arvostelua 

No reply on numerous phone calls, no reply to email or form submission AND …. no item !!! Scammers

Avoid like the plague, covid is far more pleasant

Great customer service. I had some issue with the delivery, however Charlotte sorted out everything. Thank you!

Worst customer service. Rude, uncooperative, not interested in taking accountability for mis advertised or described items.
The whole experience was a nightmare.
Please reconsider before using this company.

Quick and reliable. And well packed.

excellent service ,product arrived before time in excellent condition. fitted by my plumber and works fine. many thanks ,
John.T.

Found these after searching for ceiling cladding for our wet room. Seemed like a big company so placed an order on line. Received confirmation really quick then after a couple of days heard nothing and started getting worried. Checked there reviews and loads of bad ones so also credit checked them and really low score. Thought I wouldn't get the goods. Had email from them saying no stock so requested a refund, which an email after said it would be processed. Next day hot another email saying panels will be arriving on the 9th. Had arranged for them to come to my work address and they arrived on the 9th so all good. Product arrived intact and no problem. Based on my experience would recommend

Fantastic quality and excellent service from this company

Well packaged arrived quickly good quality tap including tails and pop up waste. Very pleased would use this company again.

No goods delivered, no refund, terrible company. I was eventually offered a refund then they changed that decision. Their address is only a mailing address so no goods for bailiffs to remove. Avoid this company customer service tell lies and can be rude when replying to emails which may take weeks to get a reply, if you get one at all. They trade under different names with different addresses, just a mailing address with no goods.

Ordered bathroom ceiling panels and money was taken out within minutes . I heard nothing so emailed after a week to be told out of stock don't know when coming back in did I want to wait or be refunded ! Surely it didn't take a week to check stock and payment should not have been take before stock was checked ! Now got to wait 5/10 working days for refund . Absolute joke

Ordered bath taps with a diverter valve and shower hose. When they were delivered the shower hose would not fit the diverter valve. Have been trying since November to get this resolved, no one answers the telephone, questions are unanswered, I have given them numerous opportunities to solve this issue but they are uninterested. They are refusing to abide by the Consumer Rights Act. I am now seeking to take them to court, DO NOT BUY ANYTHING from this company.

I am still awaiting delivery of the 2 in 1 toilet. The gentleman came but was only able to take the toilet up the first set of stairs so he took the toilet back but hasn't returned. I've tried calling number that I'd received a call from to say when the original delivery was being made but got no answer even after several attempts.

excellent products at a good price and swift delivery thankyou

Ok service after much persistence

As a plumber, product quality and ease of installation are of paramount importance. These wall outlets for shower handsets can be installed in less than 10 minutes. The quality is great and the delivery was timely.
Many thanks. I will be ordering again (as long as the design doesn't change! ).

My gosh where do I start NES homes aka Top Discounts aka Bathroom republic you guys should be ashamed of yourselves.

I have worked with a lot of trades company by this is the worst level of customer service,

They had lost my item only to ask me to send various photos for God knows what even asking for personal recipets I have that I had recieved as I had to re Purchase a replacement item due to my workers leaving the contract.

I have reported them to the consumer Ombudsman due to their miscountduct. This could have easily been resolved has they responded earlier to replace the lost item.

Diane - so called customer service advisor you should be ashamed of yourself and you need to go through a form of customer service training.

I purchased an item via a third party only to be told by them why did I not contact them directly when my item was declared missing even though I contacted the third party company immediately I was notified by my workers that the item was missing.

Horrible company beware they’re crooks!

First class service would recommend. The bathroom suite very good quality