this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Näytä lisää
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Näytä lisää
Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Islington
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
33 Essex Road, Islington, N1 2SA, London, Yhdistynyt kuningaskunta
- 020 45315550
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
3. elokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience in our Islington store. Your support means a lot to us, and we’re always here if you need anything in the future. Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Islington
We appreciate you taking the time to leave us such a wonderful review! We are so glad you consistently have a great experience. Kind regards, Balfes Bikes
promptness and informativeness
23. heinäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
Thank you so much for your kind words! We're glad to hear you found our service prompt and informative — it's exactly what we aim for. If there's ever anything else we can help with, don't hesitate to reach out. Kind regards, Balfes Bikes
Always 5* service
27. heinäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
Thank you for your continued trust and for the 5-star feedback! We're thrilled to know you've consistently had great experiences with us. It's a pleasure to serve you, and we look forward to continuing to deliver top-notch service every time. Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Islington
We're so glad to hear that you had such a positive experience with our team! Thank you for your fantastic feedback; it means a lot to us. Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Islington
We appreciate you highlighting our friendly team and great service; it means a lot to us. Kind regards, Balfes Bikes
Great Customer Service
The customer service was excellent. I received great assistance at the store.
8. heinäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
We're happy to hear that you received excellent assistance! We appreciate your positive feedback and are glad you enjoyed your experience in our store. Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Islington
We appreciate your kind words and are so glad that we could be of assistance to you. Kind regards, Balfes Bikes
Personal attention to detail is much…
Personal attention to detail is much appreciated
1. heinäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
We're happy to hear that our attention to detail was appreciated. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Vastaus yritykseltä Balfe's Bikes - Islington
We appreciate your feedback and are happy you enjoyed our service. We will work to reduce wait times in store, we understand that it may have been a busy period in store. Thank you for your feedback. Kind regards, Balfes Bikes
Thank you for helping me with setting…
Thank you for helping me with setting up advance roller rack on brompton and also tweaking the pashley! I appreciate that i can book appointments online and things happen on time.
16. kesäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
We're happy to hear that we could assist you with setting up your advance roller rack and tweaking the pashley. We appreciate your feedback regarding our online booking system and punctuality. Kind regards, Balfes Bikes
Wonderful service from the staff…
Wonderful service from the staff especially Steve! Prepped my new MTB and off I went!
22. kesäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's service in getting your MTB ready. Thanks! Kind regards, Balfes Bikes
Fixed my bike within an hour
Fixed my bike within an hour. Excellent service. Thank you
20. kesäkuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
We're happy we could fix your bike so quickly! Thank you for your positive feedback; we greatly appreciate your excellent review. Kind regards, Balfes Bikes
I ordered a 3rd bike within 7 days
I ordered a 3rd bike within 7 days, but it didn't arrive in time and they didn't call- so when I rocked up, there was not bike! But they delivered it a few hours later though- phew!
19. kesäkuuta 2025
everything was a mess an an unprofessional rip off !!
everything , my name is Lucian Dumea. a catalogue of disaster. You name it they did it incorrectly.took the the bike eventually to finsbury park = perfect service. Balfes you really need to rethink !!! no apology for any of my inconveniences .
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Excellent and recommend.
Excellent and recommend.
The guy I dealt with, I think it was Patrick, was very knowledgeable and friendly. I was served immediately (it was a weekday) and professionally. The store was clean and welcoming.
I chose a bike that was amazing that I am really happy with. Patrick was a huge help.
I then went for lunch and when I got back the bike was ready and I easily cycled off on my way.
Brilliant job, looking forward to my ongoing relationship with Balfe Bikes.
19. kesäkuuta 2025
Item Not accurately described in online ad or on front of package
The saddle bag only fits on a Giant saddle, it tells you in small print on the back of the packet. Because I’d torn the plastic they wouldn’t take it back
11. kesäkuuta 2025
Very helpful service from Alexander as…
Very helpful service from Alexander as always 👏🏿
5. kesäkuuta 2025
The team were short staffed and said it…
The team were short staffed and said it would be several days but when I explained I was going away and could only do the work if I got it back in 48hrs they ended up doing it in less than 12 hrs which was much appreciated. No issues, running really nice as a result.
22. toukokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
Glad we could accommodate your repair! Looks forward to serving you again in future.
1 have cover when manic illness
1 have cover when manic illness
2 more contact on up date of repairs
3: get sorted when you say
22. toukokuuta 2025
Vastaus yritykseltä Balfe's Bikes - Islington
Hi Kirsten,
Thank you for your feedback. With regards to your repair with us - your bike was originally brought in for a innertube replacement, this was something we were unable to fix on the spot due to your wheel having 4x broken spokes.
This led to delays as we had the specific spokes on order from the supplier in which the delivery dates were not within our control. The bike was fixed and returned within 2 days of receiving the new spokes, which was due to a manic day of staff sickness. Hopefully this won't be the case next time, in which we look forward to assisting you again.
Kind regards,
Oscar
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