Audible Arvostelua 

0 stars. I tried to place an order. It went through and then it was immediately cancelled. Then they put my account on hold for "suspicious activity". This is my first order. Suddenly, hours later my order went through so i called them to cancel because I found another site. She confirmed over the phone it was cancelled and would send confirmation. Never received one and just got another email that my order is confirmed. My account is locked so i cant even cancel it myself. Im being sent in a verification loop and no one is helping. I get placed on hold and transferred and the call drops. The service is terrible!

First the positive. huge selection and always available.
The CONS. I find the phone app difficult to navigate and use. I am sure if I studied it more it would be easier, but that takes time and that is one thing I don't have. Plus sometimes you know immediately you want to return it. But sometimes it takes a few chapters. Audible does allow this even after several chapters, but not sure why, some books are not returnable for a credit. So I am frozen by trying to find the right book and worrying about wasting a credit. I now feel safer testing the book on Libby or Spotify before I commit. Too much work, so I am seriously considering not renewing. I think Spotify is easier and maybe a better value.

I reviewed Audible in August 2024 but it has become worse since then. I have used Chat to complain at least six times that some of my reviews are not posted. Chat is difficult, first getting through the inadequate dropdown menus, then the people repeatedly do not address my problem, we go around in circles, and it takes ages. But on a couple of occasions my most recent review/s have appeared as a result of the Chat. Sad to say, the problem continues - some reviews are posted and some are not. I've given up on that and now use Goodreads for reviews. But in another downhill step, the Audible site has changed and 'Ratings and Reviews' has disappeared so to see any of my past reviews I have to go to each book individually. Audible used to be so good but I guess with no other audiobook site offering such a huge range I'm stuck with it. Thank goodness for podcasts which partially fill the gap.

Muy mal….accedes a la prueba y luego sin avisarte siquiera que termina el periodo de prueba te cobran la mensualidad, unos estafadores

I’m the only one here but I have had an excellent experience with their chat customer support on 2 different occasions for different issues. Both resolved with clear instructions and quick responses

Have occasionally ordered a book or two on audible but careful not to subscribe because I do not use it that much. Ordered a book to listen to while doing chores. A few months later, I received a charge that overdrew my account. Canceled the membership I never agreed to sign up for, but the site will not allow me to delete all payment methods. It appears to be all of my Amazon payment accounts that were deleted and now Amazon tells me I have to wait two hours to delete what's left there. I never authorized Audible to charge my account in the first place and do not like that they just stick their hands in my Amazon wallet and choose the first card they want and also not allow me to delete my information so it doesn't happen again. I question the legality of this practice but surely no one cares about the consumer while Amazon makes billions.

So expensive, and you can't unsubscribe from their mailing list. You can't get any customer support. Never subscribe to them.

Deberían de aclarar q cuando cancelas la suscripción te quitan algunos libros q ya comparaste con créditos, solo por haber cancelado, eso no está en la letra chica de el contrato

Catálogo extendido. Y catálogo extendido y más catálogo extendido y ya ni te cuento la falta de ética, si te dejan a medias leyendo un libro y lo pasan del catálogo normal al extendido. La mayoría de las novedades son catálogo extendido. Y para qué pagamos una suscripción si todo lo recién publicado va al catálogo extendido. 30% de descuento en el catálogo extendido. Unos 6 ó 7 euros. Diría yo que no vale la pena suscribirse.

ATTENTI ALLE TRUFFE
UN PESSIMO SERVIZIO, che evidentemente nessuno usa. Un grande flop. Gli amministratori hanno pensato bene di riparare ai danni di fatturato, addebitando costi di abbonamenti mai sottoscritti. Sperando che la gente non se ne accorga. TRUFFATORI. LADRI! State attenti, non salvate carte di credito su Amazon, le usano impropriamente per truffare.

Comence a escuchar un audio libro llamado "Grey Wolf" de Simon Dunstan y Gerrard Williams. Cuando estaba en mas de la mitad de el me salio un mensaje diciendo que este audiolibro ya no estaba incluido en la lista de titulos disponibles como parte de tu suscripcion, pero que podìas eso si, continuar escuchandolo luego de comprarlo por 12.90 Euros pues ahora era parte del "Catalogo extendido" de Audible.
Si una empresa te ofrece un audiolibro como parte de los titulos a los que tienes acceso irrestricto con el pago de tu suscripcion mensual para luego, cuando estas a mas de la mitad del audiolibro te digan que el titulo ya no esta disponible dentro de los titulos que incluye tu suscripcion, y que si quieres seguir escuchandolo tienes que pagar 12.90 Euros por el, lo que esta haciendo es estafarte y chantajearte. Los consumidores que como yo somos victimas de este tipo de cosas, debemos juntarnos y poner una demanda contra Audible por daños y perjuicios, estafa o algo asi (no soy abogado por lo que no se cual es la figura legal exacta).

El servicio es una basura y las entidades de apoyo al consumidor en España deben tomar acciones para protegernos a los que somos victimas de estafas como esta.

Me ha pasado exactamente igual que a otros usuarios. Cuando estaba enganchado la última obra de Dan Brown la han puesto de pago y, si quiero seguir leyendo, debo pagar para comprar el libro. ESTO ES ABSOLUTAMENTE INADMISIBLE Y NO ACEPTO JUSTIFICACIÓN ALGUNA. SI TIENEN PROBLEMAS CON LAS EDITORIALES QUE LOS SOLUCIONEN SIN PERJUDICARNOS A LOS QUE ESTAMOS LEYENDO EL LIBRO.
Ya me he dado de baja hoy mismo.

Muy decepcionado con Audible. Me han dejado a medias con la última novela de Dan Brown.

La pusieron en el catálogo general durante muy pocos días, y justo cuando estaba enganchado, la retiraron para pasarla al catálogo extendido. ¿Resultado? Si quiero terminarla, tengo que pagar 19 € adicionales. Me parece una estrategia comercial sucia y oportunista.

Como suscriptor, esperaba continuidad y respeto. En lugar de eso, me siento estafado. No pienso seguir pagando por un servicio que juega con sus usuarios de esta manera. Ya he solicitado la baja y no pienso volver.

Audible debería cuidar más a quienes confiamos en su plataforma. Esto no es marketing inteligente, es perder clientes.

Un libro que estaba leyendo me lo bloquean y pasa a ser de pago y deja de estar incluido en el catálogo premium.

I purchased 7 harry potter books in 2015 with credits. I can no longer access them. I've reached out to customer service via chat, more than 1 hr later, 2 agents, having to send screenshots of the orders with credits for each book and giving them the order ID i am still going back and forth. I am not sure what is wrong with Audible, but i believe they are opening themselves up to lawsuits. When i buy a book it should be in my library unless the company goes bankrupt.

I have enjoyed "Mistakes That Made Me a Millionaire" by Kim Perell.

I have both the hard copy and the audio version on Audible.

It has been an eye-opening and inspiring journey.

What I truly appreciated about this book is Kim’s unapologetic honesty in sharing her entrepreneurial missteps and the raw, real-life lessons those experiences taught her.

Rather than just celebrating success, she takes you through the challenging, messy moments—those setbacks, failures, and poor decisions that most business books gloss over.

The book’s greatest strength lies in its practical wisdom. Each chapter offers valuable advice from Kim's own experiences, teaching me how to avoid mistakes. I loved that she frames mistakes as powerful learning opportunities, helping readers reframe failure as a stepping stone rather than a roadblock.

By learning from Kim’s mistakes—such as trusting the wrong partners, misreading market signals, and ignoring early warning signs—I feel more equipped to navigate my own challenges with confidence and clarity. This book isn’t just about entrepreneurship, but about cultivating resilience and self-awareness in any life pursuit.

Ultimately, Mistakes That Made Me a Millionaire is a must-read for anyone serious about growth, as it offers a roadmap not just for success, but also for avoiding costly errors and thriving through adversity.

But don't take my word for it - read it for yourself OR, like me, listen to it on Audible.

Putting on record that I have not received an incentive to write the above. :)

Timothy Tan
Legacy Coach for Soon-to-Be Retirees

When I moved from Belgium to the Netherlands I lost access to my Audible account. I no longer had my Belgian email address nor phone number. I somehow managed to download my titles on my desktop. I then had to copy all my 300 titles manually to my iPhone, via ITunes. Acces to my existing titles never really worked well after that. In the end, I had to open a new Audible account to acquire new titles. I had been an Audible client for 16 years, but they couldn’t help me.

Zero stars, they've have deleted my account and taken all the credits I'd paid for. Will change the review if they reinstate the credits but they won't bother replying to any of my email!!

Poiché non si può dare 'zero' sono costretta a dare una stella.
Ho cercato un libro su Amazon. Il sistema mi ha detto che potevo avere una prova gratuita di tre mesi ma poi mi ha fatturato l'acquisto.
E questo è il minore dei mali.
Ora non riesco veramente ad annullare il tutto e a capire se avevo diritto o no a questa promozione e come recuperarla.
Risponde un call center dalla Grecia e gli operatori sono 'molto preparati' ad essere indisponenti. Almeno così pare. Immagino che il volume delle lamentela sia alto.
Per onestà intellettuale scriverò un'altra recensione se riesco a risolvere il problema.

Audible is such a SCAM

I signed up for a membership in June to listen to one book. Right after finishing it, I canceled the membership. Despite this, I keep getting charged—even though my Apple subscriptions clearly show it’s canceled.

Trying to get in touch with support was nearly impossible. Eventually, I found out I apparently have another account under the same email address—how is that even possible? An email should be a unique identifier. They explained that one account is with audible.com and the other with audible.co.uk. Yet, on both sites, there's no visible membership or billing history besides the one book I originally listened to.

Frankly, this isn’t worth the time or money in a busy daily life. There are plenty of honest, reliable alternatives out there.

I REALLY CAN'T BELIEVE THAT THE GREAT AMAZON EXPECTS CUSTOMERS TO DEAL WITH HAVING SEPARATE ACCOUNTS ON DIFFERENT REGIONAL DOMAINS UNDER THE SAME EMAIL. THIS SHOULD NEVER BE THE CUSTOMER’S PROBLEM. I'M EXTREMELY DISAPPOINTED.