Audible Arvostelua 

I’m deleting this app. It starts playing my book everytime I enter the car. I’ve tried all the help tricks and tips. Nothing works and it’s just not worth the frustration. Bye bye.

Company committed fraud and charged my credit card. Never heard of them. Like Amazon, they will charge you for services you never ask for. Reported it card company and BBB.

3 times I have now been cheated by Audible. I buy an audiobook - without a subscription - and then find that they have withdrawn their subscription from my account. Today for 20 months! They have now reimbursed the amount - 200 Euro – after I spent ages chasing them up. That was Audible.de. Audible.com did the same. So did Audible.co.uk. It looks like company policy. Beware!!

Esta aplicación me parece engañosa!
Compré unos títulos y el precio (ahora lo sé) es en dólares y en mi estado de cuenta de ve reflejado en pesos mexicanos. Cuando hablé para preguntar cómo había sido el cobro la señorita de Audible me dijo que; Yo tendría que haber sabido entrar dónde dice la conversión! Y también que tengo que saber cómo usar mis créditos! Y de ambos temas no sabía que tenía que saberlos!

I have paid a membership and purchased hundreds of audio books and I had lost all access to these when they closed my account without any warning. Tried to call the help center multiple times and there only answer was: your account have been deleted so we don’t have access to your purchase history. I have all the receipts and still can’t get the hundreds books I have paid for. Terrible dishonest company.

I love to listen to the audio books from audible and have about 400 in my library as I am a member for more than 10 years now.

However, frequently my purchased books, particularly my favourite ones, disappear from my library. I am prompted to puchase them again.

For the second time now I was rudely interupted listening to a book. Midway, I was then prompted to purchase it again.

Just a warning. Go elsewhere for your audio listens!!! It's fraud and unfair to make customers pay again and again.

SO NOT RECOMMENDED! - 0 STARS HERE!!!!

Substandard ability to search/catalogue books in your library. Needs a feature to stop “suggestions” on series you start but don’t like. If you cancel membership, Amazon takes the unused credits that you paid for and are not up front about it.

Dear Audible, do you think it is ok to send me 2 "special offer" and other SPAM emails per day and that your "unsubscribe link" doesn't work? And to contact your customer service I need to log in? Besides, I listen to maximum 2-3 audiobooks per year, I am not going to buy a membership, prefer to just buy the books. You may do better if you have different membership plan options.

Ich zahle jeden Monat. Dafür will ich nicht nachts alle 10 Minuten mit minutenlanger ausländischer Werbung aus dem Schlaf gerissen werden. Und dabei ist noch nicht mal ein Hörbuch an. Man kann es nicht abstellen oder ausschalten, da man die Werbung nur hört, es aber kein Fenster zum Schließen gibt. Das ist Terror und Abzocke. Habe gekündigt. Damit kommt das nächste Problem. Man kann seine Hörbücher nur auf dieser verseuchten Plattform hören. Egal, dann lasse ich es lieber ganz.

Received a gift token for 6 months and hadn’t finished using the credits up by the end. Customer service was completely useless and incompetent.

Any previously bought books that hadn’t been started were cancelled.
Wouldn’t recommend. Not sure how this service became so widely used as it’s a scam. if I can help one person not bother with the pain of using this service then hopefully that’s something. Save your money!

Audible does not let exchange an audio book you received as a gift. I had only listened to 5 minutes of it. This seems just plain wrong. I’ve never heard of a bookstore of any kind that doesn’t allow you to exchange an unread book.

No os hagáis cuenta aquí y menos por ser gratuita el primer mes, si consigues cancelarla sin perder 15 minutos te puedes considerar hacker, te meten publicidad por medio, lo ponen abajo del todo en letra enana...., después cancelas y te lo cobran igual.
Parece mentira que se les permita esto.

Close to impossible to buy an audio book.

My daughter has an audible subscription through Amazon. I tried to purchase a hard copy book for her for Christmas and she got an Audible book. It would not let me cancel so had to dispute through my credit card. Very shady business practices. You should be able to return the book for full credit but they don’t allow it and I tried to return immediately after purchasing when I realized what had happened.

Crap interface costs you money.

I earned a $15 credit and it was nowhere to be found in my account. At the same time, Audible was having a massive sale and prices were dirt cheap. I was blown away how cheap the books were.

Well.... turns out they play a crazy game. They don't show your credit balance ANYWHERE. Instead, they show all of the books costing $15 less! Nowhere on the site does it explain this.

So, here I am thinking the Black Friday prices are so amazingly low... but it wasn't the case. EVERY book on the site was artificially lowered by $15. Stupid me, I thought the price was so low that I would pick up some books at the crazy low pricing. Uh uh. Nope. That used up my credit.

This is very deceptive. I never saw HOW I could use up my credit. They just applied it to EVERY book I was scrolling past and I was thinking how CHEAP everything was, but it wasn't. It was reflecting the price "if" I used it and it would automatically apply the credit whether I wanted it or not.

So, I bought something I didn't even want, but it was like $1 so I bought it. BOOM. That used up my credit.

45 minute call TO INDIA where they said they: 1) could not return the book; 2) I couldn't gift it to anyone else; and 3) they wouldn't give me a credit back.

EFF Audible. I'm going to spend down the rest of the credits I have and QUIT your horrid site.

They make a promotion and then DO NOT honored it!!! In other words, if you buy something to access any kind of promotion, they just do not accomplish it! They lie to subscribers 🤦🏻‍♂️😡

The new website interface is confusing and makes it difficult or impossible to sort; e.g. ascending order by price. It is cumbersome at best and useless and its worst. I might be done with audible. You can't do searches any longer except by category

The books are great but the customer service chat is a robot who doesn't understand anything. Limited amount of possibilities to choose from, you just get rerouted to the same questions over and over again, without ever giving you over to a human. There is no human contact possible. I cannot get my European phone number fit in the call me back brackets. The question I had was not included and I cannot ask anybody Such a pity to run your company like this, really. Why? It is driving away customers.

Garbage support
App did not work for 6 month, 3 different reps gave me incorrect information.
Then the 4th confirmed that there was a bug, apologized for the incorrect information that they provided, yet said she can do nothing to rectify the situation.

Horrible support.

Never sent any emails about the trial and did not even send a receipt email when I was charged $14.95