ASTRO Gaming Arvostelua 

BAD PRODUCT DO NOT BUY. Never stays connected to the PC. Have to unplug the wireless device into the USB everytime. BAD CUSTOMER SUPPORT. NO CUSTOMER SUPPORT. Time to start holding companies accountable and not let them dodge the customer service. I will NEVER recommend this product to ANYONE. The cheap walmart headset is better than this.

Ho acquistato queste cuffie fidandomi del brand. Il pezzo in plastica della rotella del volume si è rotto da solo qualità costruttiva da mercatino dell'usato per un prodotto premium.

Il problema vero: il firmware resetta il volume al 50% ad ogni accensione e senza la rotella non puoi cambiarlo. Bloccato al 50% per sempre. Fantastico.

Ho passato un'intera giornata a cercare soluzioni software. Ecco cosa ho dovuto fare per aggirare l'incompetenza di Astro:

Installato Wireshark e USBPcap per catturare il traffico USB delle cuffie
Analizzato 4 file di cattura cercando comandi HID proprietari
Scritto script Python per tentare di inviare comandi direttamente al firmware
Provato le Windows Core Audio API, le HID API, accesso diretto via IOCTL
Trovato e analizzato comandi proprietari (080d, 0806, 0807) nel protocollo USB
Tentato il reverse engineering del protocollo firmware
Cercato su GitHub, Reddit, HeadsetControl nessuna community ha mai documentato questo dispositivo perché Logitech non fornisce nessuna documentazione
Risultato dopo ore di lavoro tecnico avanzato: zero. Il volume è hardcoded nel firmware e non esiste nessuna interfaccia software per controllarlo. Deliberatamente.

L'Astro Command Center !!!!!! il loro software ufficiale non supporta le A20 Gen 2 !!!!!!!!! nonostante siano ancora in vendita. Quando riesci ad aprirlo, l'interfaccia è completamente grigia e non risponde a nulla. Un'app inutile.

L'unica soluzione trovata è stata Equalizer APO, software di terze parti gratuito, per amplificare il segnale e compensare il volume dimezzato imposto dal loro firmware. Roba che non dovrebbe essere necessaria per cuffie gaming da 100€.

Logitech ha comprato Astro, ha abbandonato tutti i prodotti esistenti, non fornisce supporto, non rilascia aggiornamenti e lascia i clienti con hardware difettoso e software morto.

Non comprerò mai più nulla di Astro o Logitech Gaming. Vergogna assoluta.

Worst headset I ever purchased . Brand new used it maybe 20 times threw out the year and was very well taken care of the cord ended up having a short in it and cuts the audio out "very low quality cord" not to mention the glue they use on the ear cushions I had one fall off and had to re-glue back on. A $25 headset lasted me longer then the astro a10

Terrible headset.

I'm back here over a year later from my last review on this headset and they're still the worst headset I've ever had. They've never worked properly for the PS4 or the ps5. Stay clear of these. Just don't buy an astro headset. Save your time and money and go to something different. Something that will work.

Eigentlich nicht mal einen Stern wert ist schade um den Stern. Dieses Headset bringt nur Probleme mit sich ich weiss nicht wie sich dieser Preis rechtfertigen lässt aber das Ding sollte vom Markt genommen werden es ist eine einzige Frechheit. Update für ein Headset?! Für was?! Damit du nur Probleme mit Verbindung hast und es gefühlt benutzen kannst. Beim nächsten Mal macht wenigstens Kerzen an ich mag es romantisch wenn ich gef**** werde...

Je ne mettrais aucune étoile si je le pouvais! Commande jamais recue, service client inexistant!!!
A fuire

truly abysmal headset. Every single firmware update completely whipes all memory that you have used the things before, stops connecting, refuses to update, and wont let you use them without the update in a vicious circle. Its the worst wireless headset i have ever experienced. Your better off flushing your money down the toilet, and valuing your time better.

Kauft euch niemals ein Astro A50!
Der allerletzte Abfall.
Kundenservice ist nicht vorhanden.
Die Software ist der aller aller aller allerletzte Abfall!
Selten ein so schlechtes und unbequemes Headset bessesen!

Würde gerne -5 Sterne geben!

DONT EVER BUY these are the worst headphones you could possibly buy you will have issues with them every single day. They decide the mic isnt going to work 80% of the time you try to turn them on, its just going to randomly stop working.

Ich würde hier so gerne ins unendliche rein beleidigen. Dieses Unternehmen ist der allergrößte Scam. Bloß kein Astro A50 kaufen, jedes 25€ China Headset ist besser.

Kauft euch niemals ein Astro A50 so viele haben Probleme des ding ist für den Preis der größte Müll Lädt nicht, geht manchmal einfach aus und keiner Hilft euch wenn ihr Probleme habt geht zu Corsair & beyerdynamic

Astro promised a comparable headset for my son who purchased the really expensive wireless set with the base. They are JUNK they fall apart and even in warranty- they said they would allow him to chose another comparable pair, constructed differently. Thanks Astro. I hope you know you ripped my autistic son off who is really not happy about spending $350 for “crap”

My A50 headset stopped working and they tried to tell me it was my fault. It turns out the astro firmware is the issue as it does not work. There is absolutely nothing wrong with the headset......only the firmware. They still did not accept responsibility and did not change my headset which is now useless. Do not bother wasting your money with Astro.

Ich besitze dieses Produkt schon seit 1 Woche und ich muss sagen das der Klang von Spielaufzeichnungen durch das Headset sich so schlecht anhört als hätte ich so eine billig Chinaware gekauft gehabt.

1. Ton und Mikrofon sind miserabel schlecht für 300€ (was ingame betrifft) (Wären dann halt nur sehr gute Wireless Kopfhörer um Musik zu hören.)

2. Was zum Teufel habt ihr euch beim Bügel am Kopf gedacht? Warum fällt es nach kleinen Bewegungen immer raus und lässt sich kaum bis gar nicht wieder rein machen, es ist beim zocken einfach nur störend! (nicht mal eine Klickfunktion gibt es und man muss versuchen es reinzubekommen und hoffen dass es nicht wieder rausfällt!)

3. Der Hype um Astro A50 ist so unberechtigt und der Preis ist auch eine Frechheit!

ps: ich werde es mit Sekundenkleber noch zusammenkleben müssen damit es mal hält.

I ordered a A40 headset, I was told to give a month for shipping, I waited. One month passes and I get an email saying it moved my shipping date out another month. I still waited, 2 weeks go by and I get an email that my order was cancelled. What a trash experience from them.

Their Astro a50 gen 4 is a worse headset than the cheap $1 ones you can get from wish. $300 for something that just stops working for no reason what so ever. Would never use this trash company again :)

Astro gaming will never have my business again. I placed a custom headset order and was told it would ship in one month. One month goes by and nothing, I email asking for an update and they tell me it’ll be another month before it’ll ship. I argue for a refund and they give me different answers on being able to refund it and then not being able to, so I decided to just wait it out. Over two months go by and the order is still in process so I ask for another update. Before my ticket is even answered I get notified that my order has been cancelled, for no reason and no warning. Absolutely ridiculous customer service and product handling. If I could give a negative star I absolutely would.

I made a Trustpilot account just so I could rate this SCAM company one star.

I placed an order for the custom A40 TR headset on July 11, 2023. The website states there is a 2-4 week shipping date from the time of order, which is understandable since it's a "custom" product. It is now September 6th, and the new shipping date they provided is in OCTOBER!!!!! What the actual f, FOUR MONTHS to fulfill a simple headset order!!!! It's not even very "custom" at all, it's merely swapping in a couple of different colored plastics to their usual solid black headset.

To make matters worse, their customer service is ran out of a shack by two children in Peru. I wish I were exaggerating, but I'm not. They do not speak English and it's one person in the "sales department" and one person in the "order support" department. Always the same two individuals without fail, and they are extremely rude and unhelpful. I'm fuming, I waited months for a low quality, sheitty product when I really should have taken my money elsewhere.

Now I'm battling them for a refund, even though the previous email I received stated that federal law provides my eligibility to cancel for a refund. Yet when I emailed their support team, they said: "We don't allow cancellations of custom products." This company is a NIGHTMARE, and I'm going to have to fight this with my credit card company if they still ship out the item despite all of my requests to cancel. This company is a NIGHTMARE SCAM, RUN FAR AWAY!!!!!

Customer service are run by childish staffs that play games...
I had a part on the headset broken so I sent them an email...took several weeks then they ask for all the info and I sent them..
Then they replied with a copy and paste asking for info again...
And everytime I explain it was sent they would just say the same thing...so eventually they said they cant find the info...so after months of this...I sent all the required info 3 times and they never answered me after that...wth ?...is like they couldnt care less if they took ur money...I always assume they where a high standard company...what a joke...dont even ask for the info then...just wasting time