I initially did not receive the correct bouquet that I ordered and paid for . I received no notification of a change . After calling and complaining the correct bouquet was sent. However I have lost c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pot plant arrived , delivered to London address, on time . Good correspondence before & after delivery. Very sweet Flamingo plant, our offspring was delighted and I am so pleased to support an Eco... Näytä lisää
Yritys on vastannut
We ordered flowers for a mutual friend and accidentally got the street name wrong. I was called by Cheryl and the situation explained/explored. My Co-grifter was able to look in Google Earth and verif... Näytä lisää
Yritys on vastannut
What can I say this was such a great company to order from, I had some queries about the website and placing a order, the ladies was so helpful, my friend received her flowers and a gorgeous smellin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kukkalähetys
- ja myös
- Kukkatori
Yrityksen kirjoittama
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Yhteystiedot
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Yhdistynyt kuningaskunta
- 0208 993 5400
- customer@arenaflowers.com
- www.arenaflowers.com
4,6
Erinomainen
23 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very happy with my experience
Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order again and recommend to family/friends. Service on point and delivery was very good. Kept inform through the whole process.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Jessie,
We're so happy to hear that your mum loved the beautiful flowers and that you were pleased with the entire experience! It's wonderful to know you'd recommend us.
Best Regards,
Arena Flowers
We began with a 6 month gift subscription
We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet.
It is a great way of gifting for birthdays etc. A thoughtful regular gift for the lovers of fresh flowers.
Dpd deliver has been fabulous and totally reliable.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi
We're absolutely delighted to hear that you've been so impressed with your gift subscription and have chosen to continue with our automatic monthly classic bouquet! It's wonderful to know that our flowers make such a thoughtful and appreciated gift for fresh flower lovers. We're also thrilled that DPD's delivery service has been so reliable for you.
Best Regards,
Arena Flowers
Beautiful flowers, highly recommend.
Easy ordering, delivered on time, packing great. What i ordered was what was delivered, a beautiful bright bouquet, fresh and healthy. Highly recommend.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Suegwyne,
We're so pleased to hear that your ordering experience was easy and that your beautiful, bright bouquet arrived fresh and healthy, exactly as expected! We appreciate your high recommendation.
Best Regards,
Arena Flowers
Lovely flowers
Lovely flowers, delivered next day and good communication. Will definitely use again.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Janice,
We appreciate your positive feedback! We are so happy you found the flowers lovely, and we provided good communication and next-day delivery. We look forward to serving you again.
Best Regards,
Arena Flowers
Always lovely
20. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Nikole,
Thank you for your feedback. We appreciate it!
Regards,
The Arena team
Beautiful customer service from Arena…
Beautiful customer service from Arena Flowers UK, delivered on time, and a lovely bouquet for a well-deserving family.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Louise,
We're so happy to hear that our customer service was beautiful and that the bouquet was delivered on time for a well-deserving family. We appreciate your positive feedback!
Best Regards,
Arena Flowers
Needs Better Quality Control
Receiving these flowers was a lovely surprise and a very thoughtful gift. Unfortunately, I can't give a positive review because the quality fell well below expectations.
Several flowers were completely missing, leaving only empty stems. This was clearly not damage caused during transport, as the flowers simply weren't in the package to begin with. It seems the bouquet was assembled without proper quality control before dispatch.
The gesture itself was wonderful, but the product quality was disappointing. I hope the company pays much closer attention to quality checks before sending future orders.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Festek,
Thank you for reaching out to us, and we are so sorry to hear about your experience. While we're glad the gesture brought a moment of joy, it’s deeply disappointing to know the bouquet arrived in this state.
To help us investigate what happened with our quality control team and make things right, could you please provide us with:
The Order Number or the delivery postcode?
A photo of the bouquet you received arranged in a vase
Once we have those details, we’ll be able to locate the order in our system immediately and work on a proper solution for you.
You can send it at customer@arenaflowers.com or reply here.
We truly appreciate your feedback and your patience while we get this sorted out!
Warmly,
Arena team
No problems what I orderded is exactly…
No problems what I orderded is exactly what was received on the day stated
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Gill,
We're so pleased to hear that your order arrived exactly as expected and precisely on the day it was scheduled. Thank you for sharing your positive experience with us!
Arena Team
Very grateful for 'offer email' re…
Very grateful for 'offer email' re roses - ordered for my sister's birthday and she reports they are beautiful!
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi customer,
We're so pleased to hear that the offer email was helpful and that your sister loved the beautiful roses for her birthday! Thank you for sharing your positive experience.
Team Arena
I always use Arena
I always use Arena. The flowers are fresh, beautifully presented and last a long time.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Janey,
We're so happy to hear you consistently enjoy our flowers. Thank you for your wonderful feedback!
Best Regards,
Arena Flowers
Poor courier service
Poor courier service.
Flowers don’t last as long as others I’ve brought from other retailers.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Gillian
We are sorry to hear about your experience with our courier service and the longevity of your flowers. If there is anything we can do further please email us at customer@arenaflowers.com
Best Regards,
Arena Flowers
Beautiful flowers delivered on time
Beautiful flowers delivered on time
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Saz,
We're so pleased that the flowers were beautiful and arrived promptly. Thank you for sharing your positive feedback with us.
Best Regards,
Arena Flowers
Subscribe only if you want half dead flowers
I subscribed to a 12 month service and have to date received 2 deliveries. Both deliveries have been of flowers half dead and not befitting the anniversary I was hoping to celebrate through the year. If it was possible to provide pictures of this travesty to flowers I would post it. You have been warned. The customer service wasn’t great either having argued with me on the phone then failed to provide a full refund but instead held back £50 for flowers that were completely dead within 2-3 days.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Kevin
We are truly sorry to hear about your disappointing experience with your flower deliveries. I can see that you have been in contact with the Customer Experience Team and that the subscription has already been cancelled and refunded. If there is anything else they can assist with, please do contact them.
Best Regards,
Arena Flowers
Lovely Hydrangeas from Arena flowers
Lovely Hydrangeas from Arena flowers! Had a quality issue before but they are very good at sorting any issues and making sure the customer is happy and I have continued to order from Arena and received a beautiful bunch of Hydrangeas on the luxury plan
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Tracey,
We are so happy to hear you loved your beautiful Hydrangeas! We truly appreciate your continued support and are glad we could resolve your previous quality issue to your satisfaction. We always aim to ensure our customers are happy with their orders.
Best Regards,
Arena Flowers
Flowers to a close friend.Arrived at day and time we were…
Arrived at day and time we were advised.Nice selection of flowers in good condition.
30. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hello Francesca,
We appreciate you taking the time to leave us a review. We're so happy to hear that the flowers arrived on time and that you were pleased with the selection and condition.
Thank you.
Arena Flowers
Flowers were delivered on time and were…
Flowers were delivered on time and were beautiful. There was a problem with my order but the company sorted it out very quickly.
29. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Jan,
We're so glad the flowers arrived beautifully and on time! We appreciate you acknowledging our quick resolution to the issue.
Best Regards,
Arena Flowers
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Vera,
We're so pleased to hear you received excellent service and that your beautiful bouquet was delivered perfectly. Thank you for your wonderful feedback!
Best Regards,
Arena Flowers
Amazing the recipient was so happy.
29. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Andrew,
We are so happy to hear that the recipient was delighted! Thank you for sharing your wonderful feedback with us.
Best Regards,
Arena Flowers
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi
We appreciate your positive feedback! We are so happy the flowers were delivered on the correct date and were beautiful. Thank you for your order.
Best Regards,
Arena Flowers
Very good customer service after I had…
Very good customer service after I had complained and received a complimentary bouquet.
26. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Sue
We are so pleased our customer service team could resolve your issue and that you enjoyed the complimentary bouquet.
Best Regards,
Arena Flowers
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