I initially did not receive the correct bouquet that I ordered and paid for . I received no notification of a change . After calling and complaining the correct bouquet was sent. However I have lost c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pot plant arrived , delivered to London address, on time . Good correspondence before & after delivery. Very sweet Flamingo plant, our offspring was delighted and I am so pleased to support an Eco... Näytä lisää
Yritys on vastannut
We ordered flowers for a mutual friend and accidentally got the street name wrong. I was called by Cheryl and the situation explained/explored. My Co-grifter was able to look in Google Earth and verif... Näytä lisää
Yritys on vastannut
What can I say this was such a great company to order from, I had some queries about the website and placing a order, the ladies was so helpful, my friend received her flowers and a gorgeous smellin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kukkalähetys
- ja myös
- Kukkatori
Yrityksen kirjoittama
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Yhteystiedot
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Yhdistynyt kuningaskunta
- 0208 993 5400
- customer@arenaflowers.com
- www.arenaflowers.com
4,6
Erinomainen
23 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
The lady I dealt with, I think her name was Audrey, she was very helpful and obviously knew her business very well. The flowers were a get well gift and the recipient thought they were lovely.
29. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Jerome,
We're delighted to hear that our team member was very helpful and knowledgeable! It's wonderful that the get well flowers were lovely and well-received by the recipient. Thank you for your kind words!
Best Regards,
Arena Flowers
an efficient operation from ordering to…
an efficient operation from ordering to the delivery updates .
29. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Roy
We're so happy to hear that our ordering process and delivery updates met your expectations. Thank you for your positive feedback!
Best Regards,
Arena Flowers
High quality flowers
High quality flowers delivered as expected. Easy to use website.
28. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Alice,
We are so pleased to hear you enjoyed the quality of our flowers and found our website easy to use. Thank you for your kind words!
Best Regards,
Arena Flowers
Easy to order reliable and flowers…
Easy to order reliable and flowers arrive fresh.
12. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
HI Annette
We're so happy to hear that your ordering experience was easy and reliable, and that the flowers arrived fresh. Thank you for your positive feedback!
Best Regards,
Arena Flowers
Staff member was very helpful and…
Staff member was very helpful and sympathetic when I phoned the office from abroad for help. The Peonies gave a lot of joy to our dear friend at her care home. Beautifully presented in the box. And have opened up nicely. Thanks again
28. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Debbie,
We are so pleased to hear that our staff was helpful and sympathetic when you called from abroad. It warms our hearts to know that the peonies brought so much joy to your friend and opened up beautifully. Thank you for your kind words!
Best Regards,
Arena Flowers
Beautiful
These flowers (distant embrace) were sent as a gift. The recipient thought they were beautiful and although she received other flowers on the same day, these stood out for being super high quality and packaged very nicely. They were delivered on time and on the date I specified.
As the sender, I appreciate the ethical stance of the company. Will definitely order from this company again in the future.
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Elaine,
We are so pleased to hear that the "Distant Embrace" flowers were so well received and stood out among others! It truly makes our day to know that our commitment to quality and careful packaging is appreciated. We are also grateful that our ethical approach resonates with you. We look forward to serving you again.
Best Regards,
Arena Flowers
The flower picture matched the real…
The flower picture matched the real bunch of flowers received by my friend. Moreover, fast, efficient and highly professional service.
23. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Corina,
We're so happy to hear that the flowers your friend received matched the picture and that you found our service fast, efficient, and highly professional! We appreciate your positive feedback.
Best Regards,
Arena Flowers
Excellent service
Initial bouquet was disappointing, however the service was excellent and the replacement bouquet that they voluntarily offered was excellent. My sister was very impressed with her flowers, that left me feeling very grateful to a good company. I would recommend them to everyone!
27. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Diane
We are so pleased to hear that your sister was impressed with her replacement flowers! We are grateful for your kind words and recommendation. Thank you for your feedback.
Best Regards,
Arena Flowers
Дякую за квіти
27. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Volodymyr
Thank you for taking the time to leave a 5 star review, we appreciate this.
Arena Flowers
Wilted very quickly
Most of the flowers were severely wilted by three days after delivery. There was a heat wave a few days before the delivery and I wonder if the flowers had been exposed to those high temperatures.
@Arena - thanks for replying. The flowers were delivered a week ago on 28th June and we had to throw them out after several days, so I can't send you a photo. I should say that previous bouquets from Arena survived much better.
27. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi David,
We are so sorry to hear that your flowers wilted so quickly. That is definitely not the standard we want for you, especially after just three days.
Your theory about the heat wave makes a lot of sense.
Could you please reply with a quick photo of the flowers? Seeing how they look will help me figure out exactly what went wrong and allow us to find the best way to make this right for you.
We look forward to hearing from you!
Regards,
The Arena team
Beautiful sunflowers grown in the UK!
26. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi RJ,
We're so happy to hear that you enjoyed our beautiful sunflowers grown in the UK. Thank you for your positive feedback; we appreciate it!
Best Regards,
Arena Flowers
Great flowers
Great flowers, delivered on time and intact. Appreciated by the recipient
29. toukokuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Steven,
We appreciate you taking the time to leave us a review. We're so happy to hear that the flowers were delivered on time and intact, and that the recipient appreciated them.
Best Regards,
Arena Flowers
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Mandy,
We are so happy to hear that your friend loved the beautiful flowers. Thank you for your positive feedback; we truly appreciate it.
Best Regards,
Arena Flowers
Helpful!
The address I was sending flowers to was a hospital with a long address, and the company got in ouch with me quickly to check that it was correct, so I know I can send flowers to the same address again with no worries!
22. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi,
We're so glad we could ensure the correct delivery of your flowers, especially to a hospital with a detailed address. We appreciate you trusting us with your order and look forward to assisting you again!
Best Regards,
Arena Flowers
Ethical, beautiful flowers and efficient service.
Ethical, beautiful and reasonably priced bouquets delivered accurately and efficiently by quality couriers.
21. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi,
We're so happy to hear that you found our bouquets ethical, beautiful, and reasonably priced. It's also great to know they were delivered accurately and efficiently.
Best Regards,
Arena Flowers
Nice but will be better if the deliver…
Nice but will be better if the deliver will have ring to the front door
21. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Sophie,
We appreciate your kind words! We're always looking for ways to enhance our delivery service for our valued customers.
Best Regards,
Arena Flowers
The recipient said the flowers were…
The recipient said the flowers were “absolutely lovely”. They were delivered as ordered with a clear photo of the safe place where they were left.
17. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Kevin,
We're so glad to hear the recipient found the flowers "absolutely lovely" and that they were delivered as ordered with a clear photo! Thank you for your wonderful feedback.
Best Regards,
Arena Flowers
Really friendly helpful staff
Really friendly helpful staff. Excellent bouquet of flowers and very well packaged. Looking forward to my next delivery.
18. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Sheila,
We are so pleased you found our staff friendly and helpful, and that the flowers were excellent and well-packaged. We appreciate your positive feedback!
Best Regards,
Arena Flowers
Beautiful Replacement Bouquet
My first delivery of flowers looked lovely when they arrived - such a lovely colour combination of delphiniums and sunflowers, but some of the delphiniums were already dropping petals and continued to do so and the beautiful sunflowers remained closed with only 1 opening which was quite disappointing.
However, Christine and Cheryl from the Arena team got in touch straight away following my first review and arranged for a delivery of fresh flowers which arrived today.
These new flowers are absolutely beautiful- roses, snapdragons and sunflowers, they look vibrant and are blooming beautifully so far 🌻 🌹
Thank you so much to the team for their concern regarding my first delivery and for arranging a replacement, I really appreciate the support they gave me - will definitely recommend to friends and family
17. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Janette,
Thank you so much for reaching out and sharing your feedback with us. We're so pleased to hear that you loved the color combination of the delphiniums and sunflowers when they first arrived, but I am incredibly sorry to hear that they haven't lasted as they should have.
We guarantee our flowers to last up to 5 days. Sunflowers should also be opening up beautifully for you rather than turning crispy while remaining closed. It sounds like this arrangement may have had a stressful journey to your door due to the weather.
To help me look into this properly and see what might have gone wrong with the stems, could you kindly send over a quick photo of how the flowers are looking now?
Looking forward to hearing from you so we can make this right!
All the best,
The Arena team
Shame about the delivery
The flowers, candle and card were really lovely, but the delivery was sent to the wrong address, creating a headache for the recipient. It would have been great if there was a place to put more detail in for the delivery. DPD sent a really ambiguous photograph at the end which made it impossible to locate the delivery. It was a lot of uneccessary hassle.
14. kesäkuuta 2026
Vastaus yritykseltä ArenaFlowers.com (UK)
Hi Tamsin,
We are pleased to hear that the gifts were lovely but sorry to hear about the delivery issue and the headache it caused. DPD sent you tracking information and this is where you could have added any instructions required. If we can assist any further please let us know.
Best Regards,
Arena Flowers
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