Ardene Arvostelua 

Taking long time to refund your money when you return by online and they don't accept refund in store and by mailing they charge.
I won't buy from Ardene any more

Do not buy jewelry from here!!

They always have deals for their cheap jewelry like "5 for $10" deals and all that because it's made out of cheap material as we all know. However, I was wearing one of their necklaces recently and my neck broke out into hives! I'm so upset I've had to go to the doctor and get a cream for it.

I have a lot of mixed feelings about Ardene. I loved them before, they used to have a small selection of alternative clothing which was cool. They also have a lot of tights in different colours and material. Their clothes usually last a while for me but during my 4th or 5th wash of a tulle skirt, the mesh blended together like a plastic blob (from the wash - I believe it was in medium heat but other brands survived/have survived since) Another time I ordered a pink overall dress. Somehow they royally screwed up and sent me a maroon striped quarter sleeve shirt? Their customer service was also completely unresponsive.

They are the worst brand and online shop. I ordered online and it’s been 2 months the product still somewhere, not sure maybe in Africa. poor customer service. I will recommend H&M. Guy’s don’t ever order in online, once they receive your money, goodbye! no communication and follow up. very disappointing.

J’adore Ardene, mes commandes se sont toujours bien passées excepté une ou deux fois où quelques items n’étaient pas à la bonne taille. La qualité est bonne. Par contre svp enlevez les sacs de livraison roses et créez des concours pour ceux qui n’ont pas Instagram/Tiktok.

If I could rate this is a zero I would. I just spent 15 minutes rummaging through tank tops to find my size and when I got up to the till where the three girls were standing around chatting I mentioned how much easier it would’ve been if somebody would’ve helped me. All three of them rolled their eyes in disgust and said it’s up to me and I should’ve said something.
Excuse me but that’s your job and I shouldn’t have to ask you to do your job!
I will not go back to this location!
I should also add that another lady came up to me asking me if I worked there because no one was helping her. Seriously not acceptable.

I have placed an order on 23rd November, and still havent received my package. Customer care isnt responsive either. Would refrain from buying anything from here the next time.

Cheapest quality clothes , material is third class. I just received my parcel after 2 weeks , I was so excited about mickey mouse hoodies ...trust me iys fabric is so cheap and so it the paint used to make mickey mouse , it looked like a white faces Mickey on the website shoot , actually its pink faced . I am so disappointed

I bought ARDENE Earrings and the poor design was so bad that i had to use pliers on my 10 year old daughter to get them of i give 1 because thare was no 0

I do love shopping at Ardene but honestly the sizes really tick me off sometimes. I ordered a halloween sweatshirt in large that just came in the mail today and fits more like a medium. Makes me glad I got the large because if I got medium like I normally would it probably would have fit like a small.

I used to buy frequently from them, their quality got worse so I stopped. It doesn’t help that you can’t return in store or for free online.

My first order: ordered boots, they arrived with a 5mm HOLE in the sole! No quality control?? They contacted me and offered me 20% off my NEXT ONLINE purchase...of anything that's NOT 50% off! Their customer service should have applied it to my APP ACCOUNT and offered it towards ANY FUTURE in-store or online purchase! Poor customer service, poor quality control = bad business!

I do not normally leave reviews (whether good or bad) but I just felt that I could not let this go. On Wednesday August 25, around the late afternoon hours, I was at the Ardene located at Cornwall Mall in Regina. After picking up the stuff I wanted, I went up to the front to pay. What I found most annoying is the fact that the lady I went up to to pay for what I had, called another lady who was away from her station (and whose station was located at the other end away from the lady I initially went up to) to come attend to me while the lady I initially went to just stood there even though there was no other customer to attend to. What I got from that was that she wasn't ready to deal with me, and I find that very rude and discriminatory. I initially loved the prices that Ardene had but after that experience, I will never step my foot in that store ever again.

So, on july 14 i visit ardene near trinity common around 7:35 and the store closed at 8. We were waiting in the line exactly around 7:50 manager on duty came and told us the store is closed . We try to explain her that i have still 10 minutes you are not allowed to do that. She said do whatever you want to do i am manager on duty i ask her to give me her name . She said i dont need to call customer service nobody is able to do anything. We are about 4 customers outside and she shuts the door. When i was leaving she came to me and started yelling.
So unprofessional behaviour ever see.

Franchement service bete Je n’i retournerais plus jamais j’ai acheté un sac surprise avec des choses qui ne font pas du genre un etuie de telephone j’ia demander d’échanger mais non il ne peuvent pas !!!! Mangeur de MARDEE

usually, their items break down within about 2-6 months. I have bought multiple bags and clothing items and the straps break, seams rip, everything. Im getting irritated as well because the sizing charts for certain things is soooo hard to figure out and it takes me forever to size right. I mean the clothings cute, i would rather buy the items as a pattern for me to make items instead of buying them and using them :\

I love these clothes but this has happened where I ordered only one quantity of this item and I get two of them it happened with scrunchies and two different shirts no hate just thought I would let you know

Stealing money. They charged me for an item that they didn't have anymore. However it was available on the website.

I got this message:
The item you picked is really popular! Unfortunately the following item(s) in your order are no longer available. Sorry about that!

I bought just two times on the Ardene website and both of the orders I have problems with. The second time I decided to give them a chance but I got a headache again. A good advice, don't buy from them anymore. I learned my lesson.

Ardene stole my money! I ordered almost $200 worth of items online, never received a confirmation email or tracking number as it was indicated I would get one via email. I waited over a week to get a response from customer service to tell me that my package could not be delivered so it was returned and that a refund had been processed. The website is trash and shows zero useful information about my order status. I never got a refund nor did Canada post ever attempt to deliver my order. I don’t want a refund..I want my stuff!! Which is weird because I have a mail box and live in Urban Ontario. So many lies from this company...major scammers. I will be reporting to the Better Business Bureau.

Cheap prices yes but the quality and service is even cheaper. They don't allow returns of the swim top which is weird but allow the swim bottoms to be returned. My skin also got itchy after trying on swim top. They use very bad materials, possibly from used clothing. They also don't allow refunds, but only store credit if you bring an online return to the store. The person also made mistakes with returning and wasted so much of my time. I also received dirty clothes, with marks and ones with tag missing that looks worn. Will not but from here again.