Ancestry.com.au Arvostelua 

3 253
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

The website and information I’ve obtained using iit is great. But to cancel a subscription, you have to jump through hoops. Navigating their website has sent me going in circles. Telephoned the custom... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Have been a member on and off for years. My gripe is after spending years and lots of money researching including DNA testing, much information is locked until you pay more membership. This informatio... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Before joining Ancestry I knew very little about my bio family, scanty knowledge only from my mum Over the last 5 years as an Ancestry member I have discovered so much! You do need to evaluate... Näytä lisää

Saanut 5/5 tähteä

Love ancestry.com. I couldn't do my family history without it! So many records - & I especially like to see the actual source images when available rather than just transcribed records. More & more re... Näytä lisää

Yrityksen tiedot

  1. Yhdistys tai järjestö

Tietoja yrityksestä Ancestry.com.au

Yrityksen kirjoittama

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Ancestry® is Australia’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling consumer DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

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Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

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Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(3 253)

334 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Travelling through the history

Travelling through the history of my family has been a very rewarding experience. The provided hints are great and make it so much easier to find difficult records. In travelling back through both my parents and grandparents I have found convicts and a lead, though distant, to Royalty. And some very interesting characters, some good some bad but then that is what life is all about and it makes us who we are today.

1. tammikuuta 2026
Saanut 4/5 tähteä

I'm pleased with what I found but there…

I'm pleased with what I found but there are many, many errors in ancestry and it is hard to challenge the exponentially increasing number of errors I see.
So, while Ancestry is great and my preferred research tool, I take most things I read with a grain of salt.
I also wish there was some consistency in the pricing. Not sure I am getting the value for money i need.

7. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you for your candid review and feedback! You've highlighted a very real challenge in genealogy. Because member trees are created independently by researchers of all experience levels, errors can easily multiply when hints are copied without verification. Taking public tree data as clues rather than proven facts is definitely the right approach.

While Ancestry can't directly edit user-created member trees, we are constantly working on better tools to help flag indexing mistakes in historical records and improve hint accuracy.

We also hear your concerns regarding membership options and pricing structure. We aim to ensure our plans offer genuine value for your research goals, and feedback like yours directly informs how we evaluate our subscriptions and platform features. Thank you for making Ancestry your primary research tool and for helping keep the community focused on accurate genealogy!

Saanut 3/5 tähteä

Inacurate relationship

They are not identifying my son on DNA. They say my daughter is his full sister .they say she is my full daughter but do not identify my son as a full son. It does not make sense. I have spoken a few times and am told it will be esculated up the chain, but no-one has ever contacted me about tyhe problem Have to use Ancestry as I tested with them but I am discusted that they do nothing about sorting the problem.

19. syyskuuta 2025
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thanks for reaching out to us with this review, Margaret. We are very sorry to hear that you have been having this issue on Ancestry. We can understand how frustrating and disappointing this must be and are eager to take a closer look into this matter with you. We can see that two-step verification is enabled on your account so we've gone ahead and sent you a verification code to your email address. Please send the code to us via email (socialsupport@ancestry.com) and once the account is verified, we'll then be able to open your account. We want to assure you that we are anxious to take a closer look into this for you and offer you the support you deserve.

Saanut 5/5 tähteä

I am a little bit hooked

I am a little bit hooked - I must admit. I have been growing my family tree on Ancestry.com.au for close to 15 years and most recently, added features are providing tips and suggestions that are making the discovery process so much easier and rewarding. I have discovered a very interesting ancestor - Dr. Robert Huicke, who was a doctor attending King Henry VIII and Queen Catherine Parr; King Edward IV and Queen Elizabeth I. I am a history teacher and have always had a firm interest in the Tudors. To have a family member who was actually at the heart of the Tudor court is a bit of a thrill!!

7. elokuuta 2026
Saanut 5/5 tähteä

The lives of my Ancestors

I have learnt so much about my ancestors, but there is so much more to learn.
At times I can almost imagine I am there with them, learning their way of life, the hardships and the good times.

7. elokuuta 2026
Saanut 5/5 tähteä

Having used Ancestry for almost 10 years & having gotten DNA tests.

It was great being able to confirm DNA connections, and finding those little gaps where things didn't work out immediately but needed to be further investigated. We managed to open a can of worms with my great great grandfather who's father was an unknown mystery to us. Even though he is so many generations back, we have pretty well been able to work out who his father most likely was. That is the great part of Ancestry, as well as being able to put your tree in with a really usable app, and being able to find sources in a really usable way. The down sides, firstly is the lack of response that you get from the majority of your DNA matches; you'd think that if people were using Ancestry that they'd be interested in research into our joint families, but it often isn't the case. Secondly, the cost is prohibitive for most of us, despite frequent offers of discounts. The available tools on Ancestry are really great, and there are a number of great YouTube channels that go into a lot of great details with tips on how to get the most out of the avaliable tools. I particularly love being able to sort my DNA matches into groups, and the pro tool feature of clustering which can help isolate matches to particular shared ancestors. Getting the DNA tests done was a really easy straight-forward process, and we appreciated being able to choose levels of privacy.

7. elokuuta 2026
Saanut 5/5 tähteä

My Ancestry journey began with…

My Ancestry journey began with transferring my tree from a PC based system. The on-line system is so much better for documenting sources, an essential part of good genealogy.

My database on Ancestry now includes about 15,000 persons. I have been a Pro user since this feature was introduced and It is very powerful for working out likely relationships from DNA matches and for error checking.

I find the software reliable and it does what is says it will do, however it is dependant on the data accuracy and information entered by users (including me) is not always correct.

7. elokuuta 2026
Saanut 4/5 tähteä

Linking Ancestry DNA test to a tree

Experience from 2015 DNA testing in Australia.
Have a PRO-Tools subscription which is great.

I'm frustrated and give Ancestry an epic FAIL for not managing the unlinked trees resource.

Background: Am a member of a 43 DNA cousin pool residing in several countries who kindly share their family trees/DNA results with me. Total matches
> 1 million.

My current matches are 33,000 plus 3 brothers 57,000 = Total 90,000
Today my unlinked trees total 7,732 which is 23% of my matches. Only 548 matches are colour coded for preservation with a yellow star. The star Indicates I have either viewed the person or they need checking because they are shared with another DNA cousin pool member.

For the Ancestry tool ThruLines to do most of the hard work for you, both your DNA test and your DNA matches' tests must be explicitly linked to a family tree.

It is a rare occasion when you contact an Ancestry member to ask if they'll link their DNA test to a tree that they actually do it. I always provide the current Ancestry support article.

Best result for me has been suggesting a second option asking them if they are willing/comfortable to provide their living parents and grandparents names, year and birth place if known. At least the information then is recorded for next generation users.

7. elokuuta 2026
Oma-aloitteinen arvostelu
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you for sharing such a detailed, experienced perspective—and for being a subscriber and dedicated researcher with us since 2015!

You’ve hit on one of the biggest roadblocks in modern genetic genealogy. Unlinked trees can be incredibly frustrating, especially when trying to leverage tools like ThruLines® across a massive match list. When 23% of your matches have unlinked trees, it definitely creates a major hurdle for serious tree-builders doing the heavy lifting.

We really appreciate you sharing your workaround strategies—asking matches directly for living parental/grandparental details is a fantastic tip for the community when getting a test linked proves difficult.

Your feedback regarding how unlinked trees are managed and organized is being passed along to our product team. Insights from power users who manage large cousin pools are essential as we look for ways to improve DNA match tools and encourage better tree-linking practices across the platform. Thank you for your decades-long commitment to helping bridge those family lines, and happy researching!

Saanut 5/5 tähteä

Moving Forward with Knowledge, Skill and Empathy

Dynamic evolving online applications and formatting and graphic design of online presentations, dynamic authoritative sources of information accessible to one and all, with practical and online real time support networks being responsive and efficient/ effective to end users.

7. elokuuta 2026
Saanut 5/5 tähteä

Ancestry is always the first place I go…

Ancestry is always the first place I go when looking for information about a person, even someone I have researched many times because of the continual updates. I have been with Ancestry for about 20 years and friends come to me for help using it.
DNA is a bit tricky due to some matches not adding their own family trees. But I look every day hoping to find a mystery father in law.

7. elokuuta 2026
Saanut 5/5 tähteä

Family assumptions proved incorrect

There have been many rumours about a branch of my husbands family , mainly due to the recorded surname being spelt in a multitude of different ways , starting with any letter from c, k or g, and being unlike any other surname. This led some existing family members to assume that the name was indigenous Australian. However, through dna testing and close scrutiny of shipping, death and other records, the family has proved to be German. It has been a long slow process but one needs to be persistent across years. New records are always surfacing. I am yet to convince all family members (some of whom are enjoying the false benefits of their imagined ancestry), but at least we have found the truth with the help of ancestry and ancestry dna. Knowing your true heritage is a gift.

2. tammikuuta 2026
Saanut 4/5 tähteä

I have been using Ancestry almost daily…

I have been using Ancestry almost daily for 20 years and would not have extended my tree so far without it. I most enjoy accessing scanned documents from centuries past, seeing something written 300 years ago on my computer is amazing. My biggest complaint is the quality of some transcriptions. Church registers can be hard to read but some transcribers have been hopelessly incompetent. There is no excuse for the Australian Electoral Rolls to be so bad as they are all printed. Only some years are really bad.
Ancestry is a great tool used in conjunction with BDM records, wills and probate or anything that confirms your research. Hints can be helpful but common names can cause confusion so confirm with other records before adding to your tree. So many public trees have errors through just adding hints without checking but they are always worth looking at as they might have a record that I have missed.

7. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you so much for two decades of dedication and for sharing such a insightful, well-rounded review! Reaching back through centuries of scanned historical documents—and seeing handwriting written 300 years ago right on your screen—never loses its magic.

You raised a very fair point regarding transcription quality. Deciphering old, faded records (and even printed records where optical character recognition or human indexing hit snags) can be challenging, and errors in transcriptions create real frustration for dedicated researchers. We appreciate you highlighting specific collections like the Australian Electoral Rolls, and feedback like this is incredibly valuable as our team continually works on re-indexing, refining transcription models, and improving record accuracy.

Your advice to fellow researchers is spot on: using Ancestry alongside official BDM registers and wills, cross-referencing public trees as potential clues rather than definitive facts, and verifying before accepting hints is the gold standard of genealogy.

Thank you for being such a cornerstone member of the Ancestry community for 20 years. Here’s to many more incredible breakthroughs on your tree!

Saanut 5/5 tähteä

Education, ProTools, Gallery Features and Legacy

I started using Ancestry about 10 years ago and then stopped due to life commitments. I had time to start again late 2025 and did the DNA test. I have learned so much about DNA and matching (still a lot to learn) through Ancestry's Education section. ProTools matches of matches has allowed me to break down brick walls and find stories that have been fantastic to find.
I have used ProTools to remove duplicates and find poorly sourced ancestors which has improved the quality of the research that I do.
Being able to add media to the Gallery and create sources to be able to find where you found that media again has added more depth to the profiles of my ancestors and improved the tracabilty of my research. The transcription feature in the Gallery is excellent for newspaper snips.
With the Legacy feature I feel comfortable knowing that the research I have done will stay with my family.

7. elokuuta 2026
Saanut 5/5 tähteä

I've discovered my world.

I come from a large diverse family where my Mum was a Canadian war bride and Dad from Nth Qld. Only now, after having my DNA done a couple of years ago and checking all matching notifications, I've discovered a cousin from my Canadian side living half an hour away.
I initially just followed my direct line to find out where I came from, but it's now that I'm following other parts of the family and the families of a couple of my siblings, I now have proof it's a very, very small world where families have intertwined over the generations.
I've uncovered a couple of minor scandals that were never spoken about but influenced some of the decisions made by my forebears. The tales of a castle in my paternal side have proved true after scoffing about them all my life and been so frustrated when I haven't been able to find parents for an adopted cousin.
I've been able to tell my sister-in-law that her step grandfather really was a war hero after being interred in Changi after being captured in Singapore, spying while driving in a Transport Company, and his work in Japan after the war. I've been frustrated by not being about to find his records though, as they are still sealed.
Following all the ships my family travelled on coming to Australia has been a fantastic voyage of discovery in itself.
My German forebears have given me an insight into the history of Samoa as well as Prussia as it was then and learnt the reason behind the castle tale.
I've now researched the history of Queensland's old mining towns and the unbelievably bad conditions women lived in, following their husbands around, trying to find a fortune, or in most cases, just surviving.
From knowing a handful of cousins from North Queensland I've been able to trace and contact newly found cousins in other parts of Australia, and one in the UK, although these without the help of DNA.
While I have parts of my family back to the 1100s from a document found in a thesis, I still have to find the missing links to the 1400s.
My husband's Scottish ancestors have defeated me for the moment with several generations of the same name being used throughout.
Using Ancestry printouts and using AI to find conditions in towns at specific dates, I've completed the first 4 of many booklets for my many siblings and their families, and there's nothing like finding a famous footballer in the family we didn't know about, to get the many grandchildren in the family interested in genealogy.

7. elokuuta 2026
Saanut 4/5 tähteä

From little known to fully revealed

We always did not know much about relatives, but since doing a DNA test with Ancestry . It has opened a flood gate of ancestors and present relatives.
In particular that i am a Plantagenet/Tudor of royal lineage.My 15th Great Grand mother on my grand mother's side was Queen Mary Tudor Rose and my 15 th Great Uncle was King Henry VIII.Also a strong connection to the royal houses of Europe and Scotland.The reveals keep coming and coming.
We are also related to the Wedgwood family as well as Captain Myles Standish of the Mayflower.
As well to Princess Diana her sharing a common great grand father with us.

24. joulukuuta 2025
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

What an extraordinary journey of discovery! Unlocking a family story that connects you to the House of Tudor, the Wedgwood pottery dynasty, and Mayflower history is the kind of research experience every genealogist dreams of.

Finding connections to royal lineage, historical figures, and famous distant cousins—like Princess Diana—really brings history to life in a personal way. It is amazing how DNA matching combined with deep paper trails can open up floodgates you never knew were there.

Thank you so much for sharing your incredible story and for leaving such a wonderful review. We are so glad Ancestry could help open those doors and reveal your unique place in history. Happy researching as the revelations keep coming!

Saanut 5/5 tähteä

Found Wandering Waterloo Road London Aged 3

I have been searching for my grandfathers parents for over 30 years. I still haven't found them but through Ancestry I have discovered a broad list of family members all related to my grandfather who was found wandering Waterloo Road, London in 1892 at age 3 and taken the Lambeth Workhouse by a policeman. He was given his name by the School Committee.

Ancestry has a large population of subscribers from around the world making it extremely likely that you will be able to identify many of your relatives through the broad range of tools that are available.

7. elokuuta 2025

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