Ancestry.com.au Arvostelua 

3 252
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

The website and information I’ve obtained using iit is great. But to cancel a subscription, you have to jump through hoops. Navigating their website has sent me going in circles. Telephoned the custom... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Have been a member on and off for years. My gripe is after spending years and lots of money researching including DNA testing, much information is locked until you pay more membership. This informatio... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Before joining Ancestry I knew very little about my bio family, scanty knowledge only from my mum Over the last 5 years as an Ancestry member I have discovered so much! You do need to evaluate... Näytä lisää

Saanut 5/5 tähteä

Love ancestry.com. I couldn't do my family history without it! So many records - & I especially like to see the actual source images when available rather than just transcribed records. More & more re... Näytä lisää

Yrityksen tiedot

  1. Yhdistys tai järjestö

Tietoja yrityksestä Ancestry.com.au

Yrityksen kirjoittama

logo

Ancestry® is Australia’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling consumer DNA test.

image1

With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
image2

AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

VISIT OUR SUPPORT CENTRE

*Free trial terms apply


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(3 252)

334 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Notright now as havent used it for…

Notright now as havent used it for awhile

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thanks for checking in, Kay! We’ll be right here whenever you’re ready to dive back into your family research journey.

Saanut 4/5 tähteä

Found it very interesting

Found it very interesting

But when it’s gets to famous ancestors
Do they all have to come from America
I’m sure England and Australia would also have famous ancestors also .

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Using DNA results

Using DNA results, I was able to prove that a very close friend of my grandmother, who I knew when a small boy, was actually distantly related to our family, despite the fact that her surname differed from ours.

10. kesäkuuta 2026
Saanut 5/5 tähteä

Want to rattle some skeletons?

Think your family is squeaky clean? Let DNA and Ancestry unravel those secrets taken to the grave! A fun, thrilling ride into the past to discover who you've come from. Build out your family tree using your dna matches to confirm your family lines (or send you up new ones!). Addictive fun the whole family can play!

26. elokuuta 2026
Saanut 5/5 tähteä

Ancestry - a Brilliant App

Ancestry is a brilliant app and once that has made my research so exciting and occasionally mysterious! I have confirmed doubts regarding my biological father and discovered that I have a number of very famous relations/connections - icons of their time!
I find quite easy to use however, discovering Pro Tools recently I think it should be included in the normal subscription packages!
Overall a brilliant companion to my studies!

1. heinäkuuta 2026
Saanut 5/5 tähteä

The people at Ancestry are special .

The people at Ancestry must work very hard to give me the information I have received . Wthout that help I wouid still be floundering . Full marks to Ancestry

23. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Hi Derek, thank you so much for the kind words! Our team works hard behind the scenes to make historical records and connections accessible, so hearing that we could help guide your journey means the world to us.

Saanut 5/5 tähteä

I love the opportunity to investigate…

I love the opportunity to investigate my family history, all the unusual names and sometimes too many of the one name in a family. I love to visit gravesites and towns that relate to the family. Ancestry DNA has certainly made the experience just that little bit more interesting. It can be a social thing as well as we seek help with our information gathering. I spend hours with my sister-in-law either over the phone or visiting trying to find people in the English census record or working out if family stories are correct or not. Thanks for everyone's work in the background to help us achieve our goal.

22. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

12 weeks still no results told I could…

12 weeks still no results told I could be waiting another 6

21. elokuuta 2026
Oma-aloitteinen arvostelu
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Hi Shane, we're very sorry to hear about the extended delay in processing your DNA results. We understand how frustrating it is to wait past the expected timeframe. Please give us a call at +61 1800 979 547 so we can help check on your kit for you.

Saanut 1/5 tähteä

I’m extremely disappointed with…

I’m extremely disappointed with Ancestry.

I’ve just discovered that I’ve been charged around $130 every three months since 1 September for a World subscription that I did not realise I had signed up for or was continuing.

Apparently Ancestry had been sending renewal emails, but those emails were going straight to my junk folder. Meanwhile, the charges just kept coming out every three months.

I understand companies use auto-renewing subscriptions, but when you’re taking this amount of money repeatedly, I think there should be a much clearer warning before each renewal and a far more obvious indication on the account that a paid subscription is active.

What makes it worse is that I only discovered this while already trying to sort out a separate problem with my Ancestry DNA replacement kit, and getting meaningful help has been unnecessarily difficult.

I’ve now paid hundreds of dollars for a subscription I wasn’t knowingly using. Very poor customer experience, and I would strongly recommend people regularly check their Ancestry account and bank statements so they don’t get caught the same way.

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Hi there, Jason. We are deeply sorry for the frustration caused by this unexpected billing and the added hassle with your DNA replacement kit.

While our subscriptions do automatically renew with confirmation emails sent prior to billing—which unfortunately went to your junk folder—we hear you loud and clear about wanting clearer renewal warnings and better account visibility.

We want to get both your billing and your DNA kit looked into right away: please send us a message with your account email address so our support team can review your billing history, look into this and ensure your replacement kit issue is completely resolved.

https://support.ancestry.com/s/contactsupport/

Saanut 5/5 tähteä

I have made some wonderful discoveries…

I have made some wonderful discoveries through Ancestry.

One of the most special has been learning more about my great-grandmother born 1864 in Scotland. Her mother died when she was only three years old, and she went to live with her aunt.

Through DNA matches, I recently discovered that her father remarried and my great-grandmother had 12 half-siblings. This opened up a whole new branch of my family tree that I never knew existed.

Discoveries like this are what make family history so exciting. Ancestry has helped me uncover not just names and dates, but the stories and connections of the people who came before me.

1. syyskuuta 2025
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Hello Kathy. Wow! That is an awesome story! We are glad to be part of your journey. We are glad you were able to discover a whole other side of your family through DNA testing. That gives us all the warm fuzzies. Thank you for sharing. We would love to hear all about the interesting discoveries that you have found along your journey!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin