Amber Cars Arvostelua 

Today, I had the pleasure of riding in one of the most comfortable cars Amber has ever produced. As a loyal customer and frequent user of Amber, I can confidently say this was one of my best experiences to date. I booked a cab from Blackheath to North Greenwich just after 8am and enjoyed an exceptionally smooth journey with an outstanding driver, Uchenna. The vehicle was immaculate, well-maintained, and Uchenna presented himself with the utmost professionalism in both appearance and communication. This is a true example of exemplary customer service. As someone who also works in customer service, I truly appreciate such dedication to excellence. I am thoroughly satisfied—the service was flawless.

Used to be a brilliant reliable company but would never use them again. Go through to an automated robot who can't understand what you're saying. Waiting times really long just to find out there aren't any drivers.
Use Uber, much more relaiable and cleaner nicer cars.

Do not use. They let the drivers just drop your job. I watched a driver three minutes away take my job. Nearly at my street and then they obviously got offered a better fare. The driver disappeared and the app starter searching for a new driver.

Have always used amber cars in the past but last night when I needed then they let me down
After spending twelve hours in casualty I phoned amber initially was asked where from and where to. When I stated it was a&e was told no. Why???? This left me turning to another firm who had no problem with picking me up. Amber if you read this u have lost a regular customer

they are late never on time i’ve waited for an hour and 30 mins and they still haven’t arrived.

Useless and discusting, preodered taxi to Alfreton train station 48 hours before departure. 10 minutes before taxi departure time got phone call and its been canceled. Thank you Amber taxi, how I supposed to catch my train ? Never again.

Very helpful and reliable . Jamal was so good

Our recent experience was truly terrifying.
We booked a return service from Gatwick airport, the outbound journey was fine but the return journey was a nightmare.

The driver was not there waiting - he had our fligth number, it was delayed by a few minutes nothing major. He called while we were in the air and left a message but we had no number to call him on landing. Had to call Amber Cars to get a message to him. What proceeded was unprecedented.

He called, shouted at me, was aggressive, yet it was him who was not here and in place.
The car was in tatters - cracked windsreen, bumps and dents all over.
The drive showed why his car was in this state and he then nearly got us killed on the M25 when he almost went to a standstill to turn and ask us what direction we wanted to take. It was so dangerous.

Full discretion I have raised a complaint with Amber Cars and I am awaiting their response to this. If I get a response I will update this review with the outcome.

No show at the time I rang he says 12 mins I rang again 7 mins late late late, they do not care people have appointments!

Thank you for your lovely taxi driver who went beyond all measures to get me on time for the train. I'm so thankful as I am going to the airport and if I missed this train I would be in trouble.
Please, praise him for his great effort.
It's been 9.35 ride from Waitrose, Kingsthorpe, Sat 29/03.
And thank you for your reliable service as always.
I like your app, too. Very helpful and easy.

I have been travelling with Amber Cab for few months now and it was amazing as always, the conversation was good , the atmosphere and safe journey home to Ardfinnan. I will definitely continue my travel journey with them and recommend it to all my friends and family.

Booking Ref# 54856132. This particular ijcar driver is very very rude. In the middle of loading my belongings he said in very unprofessional manner “Move move , not in my car, you can’t carry this. ” I had to remove the belongs out of the car that were already uploaded and be in the street until next car come in and had to move back the belonging to opposite street. He didn’t even help just sitting in the driver seat and ordering. He shouldn’t be the cab driver if he doesn’t like his customer's belongings to carry. Or specify “just human” in his resume !!

On the meter cost 5.80 put he charged me more. 0.70p extra. From my observation the driver even said hold on let me give you 50p.

My daughter needed to get home in an emergency without any cash and I must admit the driver waited patiently whilst I got the money, she let me know how safe she felt after her dance class, even though she was alone and it was very dark the driver was so professional not at all did she feel uncomfortable.

I had booked and paid for a taxi for 7:10pm. It never arrived. After awhile I phoned another cab company, Data Cars. But it was the same crowd! I was very upset to say the least. This was not the first time either. Never again will I use Amber Cars or Data Cars.

Unprofessional services staff on phone no help retarted taxi drivers. 🤔 not happy with the outcome and will say I will not use them again. Scammers

Dreadful thieving service. Return from. GATWICK, they were aware of the 2hr flight delay and still charged me waiting time and had to pay the excess at the car park. Complained in writing and called twice. No response from them at all. Absolutely disgusting. Will not use this awful service again.

Useless do not book if you need to be on time, booked a car in advance , 45 mins later still waiting for them to find a car, other cab firms are now 30 mins.
We missed our flight thanks to Amber cars , why take a booking you can not honour
Rude controllers that are no help

What a horrible experience with this company booked a taxi day before to take my soon to school .pick up 7 30 7 30 comes no taxi ring company up oh sorry sir we don't have any available cars at the minute there will hopefully be a taxi with you soon . We'll please people don't use this taxi firm as they don't care about there customers