Airport Malaga Arvostelua 

Food is very expensive. 2 small ham baguettes 1 tea 1 smalll water. was €34. Its an airport rip off

“My recent experience at Málaga Spain Airport was marred by a distressing encounter at the security point. The personnel were notably aggressive and pushy, making the process unnecessarily stressful. Despite diligently adhering to the Travel size regulations for my cosmetics, the stringent requirement of fitting all items into a single clear sandwich bag posed a significant challenge. The one-bag-per-person rule, unbeknownst to us and not communicated by the airline during check-in, added to the frustration, making it nearly impossible to accommodate all essentials. The lack of prior information about this policy significantly impacted what should have been a smoother travel experience.”

Waiting an hour and ten minutes to go through passport control. Absolute disgrace. Shame on aena for not having adequate passport control personnel to deal with incoming flights.

The security staff are so rude and irritated doing their jobs that they wouldn't have if if wasnt for tourists, they were particularly rude at passport security Gate C around lunchtime, the woman checking the passports was continually talking to the gentleman next to her, he didn't get the chance to speak back, no conversation with her customers didn't make eye contact at all and her queue was the slowest. We have not been back to Malaga for a few years and have decided not to go back again!

It’s the departure that’s the problem, we’ve taken all your money the last week and now you can all sod off! Herded through passport control like cattle. Staff rolling their eyes when telling people what to do in Spanish yet most people were British . Dropping people off on crutches at the gates where there were two dozen seats for a flight of two hundred people . They had no where to sit until people offered them their seats.
Get more staff. Get staff with manners If they can’t speak English then get signs up . Don’t get staff that roll their eyes and don’t smile. Get enough seats and treat people well . This is the second worst airport I’ve ever been too, only Palma was worse ( again Spanish) .
You know how busy your going to be all flights are planned , and you get enough money so sort it!!

Nothing worse than a so called "developed" country with a so called "third world" mentality. Rampant at this badly organised, amateur airport. Terrible customer service and nasty people at check in and customs.

If you are on an early morning flight out of this airport there is no public bus service from the west of Costa del Sol! We had to pay 140 euro in a taxi from Sabinilas - twice the price of our air ticket! Come on it’s 2023 in the busiest tourist area in Europe!

Suitcase sent down the chute without being labelled.
Security took ages due to old fashioned process.
Then had to walk to a totally different area which was a good 5-10 min walk to go through passport control.
Duty free tiny and then got through to the lounge to there being coffee shop only.
It is like being back in the 70's terrible.
My advice is have a drink and something to eat if you want before you even attempt to do security as you will be very disappointed.

There is no structuur, chaotic and the employees are busy. There is too little employees to run this big airport.

CI troviamo nella zona degli arrivi e osserviamo indicazioni che suggeriscono che per raggiugere la sezione dei noleggi auto bisogna entrare dove solo i viaggiatori potrebbero entrare. Siamo sconcertati. Andiamo al punto informazioni per chiedere, è di giorno. Non c’è nessuno. Neanche un cartello con su scritto “torno subito”. Niente. Provo ad entrare in una zona dove c’era un cartello “non oltrepassare” (ma senza oltrepassarlo) e chiedo ad alta voce se ci fosse qualcuno. Niente. Torniamo al banco informazioni. Nessuno. A questo punto decidiamo di oltrepassare di un paio di metri il cartello di vietato passare, per vedere meglio i cartelli degli autonoleggi in lontananza. Si sentono dei rumori strani, come se qualcuno cercasse di alzarsi da una sedia in modo goffo, e all’improvviso appare una guarda mezza addormentata (si, sembrava proprio fosse lì anche prima a questo punto, ma facendosi la sua pennichella). Gli spiego cosa vorremmo fare e mi fa una specie di interrogatorio alla Starsky & Hutch dove non mi lascia nemmeno parlare, però in versione mezza addormentata. È abbastanza maleducato. Non sappiamo se sia sempre maleducato o solo infastidito dal fatto che avessimo interrotto il suo sonnellino. Ci da delle indicazioni vaghe ma sufficienti a trovare il punto di partenza per raggiungere l’autonoleggio
Ci perdiamo diverse altre volte, in quanto i segnali sono fatti malissimo e alla fine raggiungiamo l’Avis, dove i dipendenti sfrecciano a tutto gas per il parcheggio, causando spavento e pericolo potenziale sia alle cose che alle persone. Non sappiamo al momento se l’aeroporto di Malaga sia a conoscenza di questi fatti e se li approvi come best practices sulla sicurezza e sul disegno delle indicazioni ai viaggiatori

Massive long queues for baggage drop off as well as for security check, at any time of the day.
Even then when you have done 2 hours of wait for everything, you have another queue for passport check.
If you are running late for any reason don’t expect any of the stuff members to help you, as this was my case, and the lady said ‘you should have come earlier then!’ And then ignored me.
Having in mind I almost lost my flight because of the waiting for my passport check, baggage drop off and security check, she did not had any right to disrespect or judge.

Just went through this airport yesterday to return home at it was horrendous, massive queues ,no coordination, no staff controlling the crowds of people all trying to get through security absolute shambles. Wont be flying there for a while it was a disgrace

Had the misfortune to go through this airport today. Over an hour to get through security then faced with a queue almost the length of the airport for passport control . Absolute shambles with nobody around to stop queue dodgers. Just got to flight in time but guess others missed theirs. Avoid at all costs.

What a total disgrace of an airport. More like a cattle market in secuity. Staff at security gate there to help you?? Absolutely not rude as could not give a dam. Having said that pleasant lady on check in and at gate.
I get there are queues but the way in which they handle them is absolutely mental no system what so ever ram people in its an accident waiting to happen. An experience I don't want to repeat

I had to comment on the aggressive and intimidating security control. I had a male security employee in my personal space talking right into my face in Spanish. He was egregiously rude and deliberately went out of his way to make me feel uncomfortable. These people need to have better training on how to deal with travellers and more importantly how to smile. I am beyond words and disgusted.

Rude horrible security acting like prison wardens. I was left shaking at their rudeness because I can’t understand their shouting in Spanish.

Security control is aggressive and makes lots of commands in spanish to non speaking spanish travelers.

When I asked to get the aggressive commands in English, the nearby male Security employee freaked out, walked closer to me and shouted extremely aggressive lots of spanish commands followed by the words “Chinese, Chinese”.

Extremely uncomfortable and surprisingly non professional behavior in an international airport with thousands of English speaking travelers.

Absolute shambles of an airport. Too many queues, too few staff deal with the busy periods. Family and I have just had the worst experience we've ever had at an airport, which is full of staff who just don't care. We arrived when advised, only to watch time tick slowly away to our gate closing as we stood in queue after queue first at baggage drop, then oversize baggage drop, security, passport control and then being sent to the wrong gate by misfunctioning screens. We were given very little help in getting to our gate on time, and ended up dragging our 4 and 6 year old girls from pillar to post trying to get on our flight and I wouldn't be surprised if they shudder at the thought of going near another airport. The only member of staff with a shred of compassion was the lady at the gate who did all she could to calm my wife down.

Lovely spacious airport, lots of good facilities, lots of bars and restaurants, however, I thought security staff were rude, treating us like prisoners

Traumatised by the dangerous queuing to get through passport control into Spain. Please Malaga Airport listen. Police presence would be a start. Parents with small children beware.