Whilst the delivery and ordering service was fine I was disappointed with the quality of the products. The apron was of far thinner material than previous versions of some years ago with the ties also... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Näytä lisää
Yritys on vastannut
Excellent Customer Service! I live in Canada and there is no Aga Cookshop so i try and get somewhat organized when visiting UK or transiting through to place my orders well in advance. A few weeks ag... Näytä lisää
Yritys on vastannut
Before my trip, I asked whether my order could be delivered directly to my hotel. The entire arrangement by email was friendly, quick and very reliable. Everything worked perfectly, and the items wer... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Yhteystiedot
Yhdistynyt kuningaskunta
- www.agacookshop.co.uk
4,5
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The packaging was appalling
The packaging was appalling. The items were squashed into a package that was too small and had been sealed with brown parcel tape as the bag had split.
The address label was also coming away.
4. toukokuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Renata,
We are very sorry to hear about the condition your package arrived in. We have sent you an email so that we can gather some further information and investigate this matter more thoroughly.
Thank you for bringing this to our attention.
Warm wishes,
AGA Rangemaster
Very pleased with my recent order.
Very pleased with my recent order.
The only comment I have is that the packaging was so much bigger than it needed to be.
3. toukokuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Martine,
We're so glad you're pleased with your order! We appreciate your feedback regarding the packaging size and will certainly consider it for future improvements.
Warm wishes,
AGA Rangemaster
Great service
3. toukokuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Miranda,
Thank you for your feedback! We are glad to hear that your have received great service from us.
Warm wishes,
AGA Rangemaster
Lovely gauntlet oven gloves
Easy to order and a quick delivery. Lovely gauntlet oven gloves - they do the job perfectly.
3. toukokuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Alison,
We're so glad to hear you found ordering easy and delivery quick! We appreciate your kind words about our gauntlet oven gloves.
Warm wishes,
AGA Rangemaster
Vastaus yritykseltä AGA Cookshop
Hi Mark,
Thank you for bringing this to our attention.
We apologise for the delay in receiving your order. We have now sent you an email with the delivery details, as the parcel was delivered on 17/05.
Please could you respond to our email to confirm that this has now been received? Thank you for your feedback.
Warm wishes,
Koreene
Fantastic experience!
I attended an Aga demonstration at Knutsford with Alison, which I thoroughly enjoyed. I’m now looking forward to using my Aga when installed. I bought some essential items which I have not yet unpacked. The customer service I received from Alison and the rest of the team was absolutely superb.
28. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Good morning,
We are so glad you enjoyed the demonstration and found our team superb! We hope you love your new appliance and the items you purchased. Thank you for your wonderful feedback.
Warm wishes,
AGA Rangemaster
Very good service and products
1. toukokuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Sara,
We appreciate your positive feedback and are glad you enjoyed our products and service. Thank you!
Warm wishes,
AGA Rangemaster
Vastaus yritykseltä AGA Cookshop
Good morning,
We're so glad you enjoyed our product and fast delivery. We appreciate your feedback.
Warm wishes,
AGA Rangemaster
Was very easy to use site and find what…
Was very easy to use site and find what i needed. Ordering was easy and a very quick response email after i ordered. Delievery was quick and the iten was very well packaged
28. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Dear Gail,
We're happy to hear that you found our site easy to use and that you quickly found what you needed. We appreciate your feedback regarding the easy ordering process, quick email response, and fast, secure delivery. Thanks for your review!
Warm regards,
The AGA Rangemaster Team
Not happy with the kettle
Not happy with the kettle. It is VERY heavy before any water in there - the whistle works only intermittently and the base is much bigger than my previous Aga kettle. So, all in all, I wish I’d stuck with my clapped out 20 year old kettle which worked better albeit looked a bit ‘tired’ and shabby.
29. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Good morning,
We appreciate your feedback and are sorry to hear the kettle's weight, whistle, and base size haven't met your expectations.
To allow me to review your case further, I will require some additional details, name, address and order number. The email address to use is tpsupport@agarangemaster.co.uk
Warm Wishes
Koreene
You supplied what we needed
You supplied what we needed, promptly and at a good price
28. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Christopher,
We're happy to hear that we promptly supplied what you needed at a good price. We appreciate your positive feedback and thank you!
Warm wishes,
AGA Rangemaster
Vastaus yritykseltä AGA Cookshop
Hi Theresa,
We're happy to hear that your order arrived promptly and was well-packaged. Thank you for sharing your positive experience with us!
Warm wishes,
AGA Rangemaster
An unexpected warranty replacement
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan.
It reinforces our decision to purchase Aga brand cookware all those years ago when we bought the stove, despite regular use everything else looks nearly new and love the way they stack in the stove and cupboard.
Would highly recommend the product and excellent after sales service, it’s definitely worth that bit extra
27. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Good morning,
We're glad to hear that you're happy with our cookware's quality and stacking design. We appreciate you choosing us and are pleased with the after-sales service experience you received. Thank you for your recommendation!
Warm wishes,
AGA Rangemaster
Vastaus yritykseltä AGA Cookshop
Hi Jane,
We're happy our service was efficient and well-packed for you. Thank you for your positive feedback, it means a lot to us!
Warm wishes,
AGA Rangemaster
The items that I ordered are just what…
The items that I ordered are just what we needed for our aga in our new house. Good quality products, can’t wait to use them in a couple of months time.
28. maaliskuuta 2026
Vastaus yritykseltä AGA Cookshop
Dear Paul,
We're happy to hear that the items you ordered met your needs for your new house. We appreciate your positive feedback on the quality of our products, and we hope you enjoy using them!
Best wishes,
The AGA Rangemaster Team
excellent product as ever
23. helmikuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Marion,
We're happy to hear that you are enjoying our product. Thank you for your continued support and positive feedback!
Warm wishes
AGA Rangemaster
Excellent quality products
Excellent quality products, packaged carefully and delivered swiftly.5*
30. tammikuuta 2026
Vastaus yritykseltä AGA Cookshop
Dear Sara,
We're happy to hear that you received excellent products, carefully packaged and swiftly delivered! We appreciate your positive feedback and are grateful for your review. 😊
Warm wishes,
The AGA Rangemaster Team
The two Aga pan we brought are…
The two Aga pan we brought are fantastic, we wish we had brought them years ago,
12. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Allan,
We're happy to hear that you are enjoying the Aga pans! It's great to know they've made such a positive difference for you. Thank you for your feedback.
Warm wishes
AGA Rangemaster
Vastaus yritykseltä AGA Cookshop
Dear Paul,
Thank you for your feedback. We are pleased to hear that you are happy with our speedy service, and we hope that you enjoy your new purchase!
Best wishes,
The AGA Rangemaster Team
The size of the packaging for such a…
The size of the packaging for such a small item
11. huhtikuuta 2026
Vastaus yritykseltä AGA Cookshop
Hi Lesley,
We appreciate your feedback and will review our packaging to reduce unnecessary materials. Thanks for bringing this to our attention.
Warm wishes
AGA Rangemaster
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