Une honte ! La plaque induction de mon piano de cuisine Falcon s'est brisée et cela fait 3 mois que Aga rangemaster n'est pas capable de répondre et de nous fournir la pièce. La cuisinière a moins de... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We had an our new over delivered today by Lak and Mark. The run up to delivery was very informative and the 2 lads on delivery was very helpful and polite Explaining how the over works and sha... Näytä lisää
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Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all... Näytä lisää
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Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreadi... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Yhteystiedot
Station Road , TF1 5AQ, Telford, Yhdistynyt kuningaskunta
- 01952 643140
- customerrelations@agarangemaster.co.uk
- www.agaliving.com
4,4
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Skip and Zen made the removal of our…
Skip and Zen made the removal of our old Aga look easy; no issues, totally professional, …. I’m hopeful the same team comes in a few weeks to install the new !! Brilliant
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Helpful and friendly people all the way…
Helpful and friendly people all the way through the process
30. kesäkuuta 2026
Mid way through process
Mid way through process. So now nesrly reasfy for instsllation later this montj.
3. heinäkuuta 2026
Very efficient service
Very efficient service, polite men nothing too much trouble.
2. heinäkuuta 2026
Fantastic service from Alex about a…
Fantastic service from Alex about a technical issue. Speedy and personal - not a chatbot in sight. Just what you expect from a premium brand but rarely receive...
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Skip and Zen - the Dream Team
Skip and Zen came to take away our old Aga. There were challenges instantly but as Zen said “don’t worry, we’ll get this done” and get it done they did (with a little help). They were also courteous throughout. A great team.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Good morning Russell,
Thank you so much for your amazing review! We are so pleased to read that you are happy with the service provided by Skip and Zen. We will be sure to pass on your feedback 😊
Best wishes,
AGA Rangemaster
Electric Aga caput!
Electric Aga caput!! £3.5k fix. Ridiculous, for s software board. Taking the p***.
26. kesäkuuta 2026
Vastaus yritykseltä AGA
Good morning Pato,
Thank you so much for taking the time to leave a review, though I am so sorry to read of the situation and the disappointment this has caused.
We are truly sorry that the attending engineer has identified an issue with the PCB; However, we are unable to support with this part as we do not sell spare parts directly, and your AGA is outside of the warranty period at approximately 12 years old.
Apologies again,
AGA Rangemaster
Very quick to respond
29. kesäkuuta 2026
Vastaus yritykseltä AGA
Dear Fiachra,
We are so happy to hear that our quick response time was a positive aspect of your experience with us. We appreciate your kind words!
Best wishes,
The AGA Rangemaster Team
We had an our new over delivered today…
We had an our new over delivered today by Lak and Mark.
The run up to delivery was very informative and the 2 lads on delivery was very helpful and polite
Explaining how the over works and sharing various information was a nice touch.
Cracking service
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Good afternoon Lee,
We're delighted to hear that the delivery of your new oven was informative and that our team was helpful and polite. It's great to know that the explanation of how the oven works was a nice touch. Thank you for your positive feedback!
Warm regards,
The AGA Rangemaster Team
Une honte !
Une honte ! La plaque induction de mon piano de cuisine Falcon s'est brisée et cela fait 3 mois que Aga rangemaster n'est pas capable de répondre et de nous fournir la pièce. La cuisinière a moins de 10 ans et ils sont tenus de conserver des pièces détachées. Aucune communication, des délais de 8 semaines annoncés puis plus de nouvelle. Plus jamais je n'achèterai de la marque Falcon car en cas de casse il n'y a pas de solution de remplacement apparemment...
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Dear Customer,
We are very sorry to hear about the difficulties you have experienced, and we sincerely apologise for the frustration this situation has caused.
You have now reached the United Kingdom Customer Support Team. If you could please email us at tpsupport@agarangemaster.co.uk, including details of where you are located along with your appliance model and serial number (if available), we will be happy to direct you to the most appropriate point of contact to help progress your existing case.
While our support is limited for appliances located outside of the United Kingdom, we will certainly do our best to ensure your enquiry reaches the correct team and that you are put in touch with the appropriate distributor or service provider.
We look forward to hearing from you and assisting further.
Kind regards,
The AGA Rangemaster Team
Cher(e) Client(e),
Nous sommes sincèrement désolés d'apprendre les difficultés que vous rencontrez et vous présentons toutes nos excuses pour les désagréments occasionnés.
Vous êtes actuellement en contact avec le service clientèle du Royaume-Uni. Nous vous invitons à nous écrire à tpsupport@agarangemaster.co.uk, en précisant votre pays de résidence ainsi que les informations concernant votre appareil (modèle et numéro de série, si possible).
Bien que notre assistance soit limitée pour les appareils situés en dehors du Royaume-Uni, nous serons heureux de vous orienter vers l'interlocuteur le plus approprié afin de faire avancer votre dossier et de vous mettre en relation avec le distributeur ou le service compétent.
Nous vous remercions par avance et restons à votre disposition pour toute aide complémentaire.
Cordialement,
AGA Rangemaster UK
Great delivery
Great delivery. They guys were completely self sufficient and even put our old oven in the garage for us. All in the middle of a massive heat wave. They took us though the main functions of the oven too. Great service.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Dear Rob,
We're delighted to hear that the delivery was great and that the team was so helpful, even during the heatwave. It's wonderful to know they assisted with your old oven and explained the new one's functions. Thank you for your positive feedback!
Best wishes,
The AGA Rangemaster Team
From first entering the Oundle Aga Shop…
From first entering the Oundle Aga Shop , we were met by super staff who were both helpful and interested in understanding our need for a dual fuel AGA. We left feeling happy and confident our new stove was in safe hands, they would tailor to our individual requirements .
Delivery was second to none with texts and telephone calls from the Oundle AGA shop prior the day ensuring of both disconnecting the old and reconnecting the new, a simple questionnaire was completed without any problems. The Co are committed to excellence and would recommend highly. Jennifer and team have been a pleasure to deal with and look forward to purchasing new cookware in due course.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Good afternoon,
We are so pleased to hear about your positive experience with us, from your initial visit to the seamless delivery and installation of your new dual fuel AGA. It brings us great joy to know that our team provided helpful and understanding service, ensuring your individual requirements were met with confidence. We truly appreciate your high recommendation and look forward to assisting you with future cookware purchases.
Warm regards,
The AGA Rangemaster Team
Great customer service from beginning to end
Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreading things were going to go wrong. It’s been a great experience right from choosing the cooker, to having a demo and finally delivery.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Dear Andy,
We're so pleased to hear you had such a great experience, from choosing your cooker to the final delivery. It's wonderful that our team provided excellent communication and efficient service. Thank you for sharing your positive feedback!
Best regards,
The AGA Rangemaster Team
5 star review for Lak and Mark
Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all in 33c heat. Many thanks both
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Hi Richard,
Thank you so much for taking the time to leave such a positive review.
We will ensure Mark and Lak hear your feedback, as we are sure they will be pleased!
Best wishes,
AGA Rangemaster
I love my Aga
Fabulous service from the two marvellous delivery guys who were pleasant, efficient and very instructive - thank you Aga team 👍
24. kesäkuuta 2026
Vastaus yritykseltä AGA
Good afternoon Cath,
Thank you so much for your review!
We will be sure to pass on your feedback to our delivery team 😊
Best wishes,
AGA Rangemaster
Vastaus yritykseltä AGA
Dear Myra,
Thank you for your kind words and feedback.
We are happy to hear that you are pleased with our services.
Wishing you a great rest of your week ahead.
Warm regards,
The AGA Rangemaster Team
Excellent after sales service by Alex
This is my second review as I wanted to give a special mention to Alex for her wonderful after sales service.
Alex was very keen to check in with us to ensure we were happy with everything. Of course we were. Thank you Alex, you are an asset to the Aga Team.
Best wishes
Nick & Lynne Collier
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Good afternoon Nick and Lynne,
Thank you so much for your review.
We are so pleased to read your lovely feedback!
Thank you again,
AGA Rangemaster
Excellent service at point of sale.
Excellent service at point of sale.
Kept informed of delivery dates and good up to date timing information on date of delivery.
19. kesäkuuta 2026
Vastaus yritykseltä AGA
Good afternoon Stephen,
Thank you so much for taking the time to leave such a positive review!
Warm regards,
AGA Rangemaster
Highly recommend Aga Cirencester
The team at Aga Cirencester have been fantastic! They are very knowledgeable about the products and made everything a breeze from ordering to delivery…Nothing has been a problem… I also attended a demonstration with Amy, Debbie and Maxine… I highly recommended this, particularly to any new Aga users! It was great to see how easy and stress free Aga cooking can be! And getting to sample some great food was nice too!
Thanks ladies for making our Aga experience a great one!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AGA
Good afternoon J,
Thank you so much for your positive review and for the lovely feedback regarding the AGA Cirencester team.
We are so pleased to read about the experience you have had and we will be sure this review is shared!
Thank you again,
AGA Rangemaster
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