7 For All Mankind Arvostelua 

Zeer slechte service, bestellen en betalen loopt vlot, daarna begint de ellende. Binnen 2 dagen bezorgd staat er op de site, ik heb er een aantal keren voor moeten bellen, en het was zgn onderweg, 10 dagen later belde ik weer, en werd mij verteld dat de bestelling is blijven liggen.

Ich trage seit 15 Jahren Jeans von 7, eigentlich immer dieselbe Größe. Jetzt habe ich zum ersten Mal online bestellt. Ein Fehler bei der Bestellung (2 anstatt 1 Hose), den ich umgehend bemerkte, lies sich nicht korriegen. Laut 7 solle ich die Hose nach Erhalt problemlos retournieren.
Dia die Hose nicht passte, habe ich sie solfort zurückgeschickt. Selbst eine Woche nachdem beide Hosen 7 zugestellt wurden, habe ich trotz mehrfacher Anfrage keine Bestätigung erhalten.
Einen derart kundenunfreundlichen Service gibt es nicht einmal bei Billiganbietern.
Ich warte noch auf eine Bestätigung von 7.
NIE WIEDER!

Bad experience shipping to Canada. Paid over $30 US for shipping and charged with another $55 CDN of duty

This is an utter disgrace of a company!! Do not buy anything from this company online. I made a purchase and returned it as they directed and still a month later NO REFUND TO MY CREDIT CARD!! I have been calling customer service for weeks and no response. They literally STOLE $300. I will be issuing a formal lawsuit against them. This is not fair or legal and no customer should experience this. They are ripping customers off.
Do yourself a favor…do not do business with this brand!!!

Sadly, this is not a serious company any more. PLEASE do not buy from this company on-line. If you return your jeans, the probability that you will get a refund is very low. I have proof that they received the jeans I returned on Dec 3, 2022 and as of today (January 17) they have not been refunded.
There is no customer service to help you. There is a customer service representative called Mia, that is not able to give you a straight answer. Impossible to speak with a supervisor or head of department.
I suspect this company is in financial difficulties and refunds will not be issued. Not sure where to report them.
PLEASE DO NOT BUY FROM THEM!!! - SAVE YOUR MONEY

I processed an order early Januray. Still not dispatched on the 13th. Despite several calls no information given as to delivery date.
Buyer beware!!

I returned an order in November which has still not been refunded - received shipping confirmation return had arrived, and they refuse to refund. If you want to be able to return anything don't buy from here - return process is a complete scam.

Ich kann die negativen Kommentare nicht nachvollziehen. Ich trage seit Jahren 7 for all mankind. Ich habe W30 in unterschiedlichen Modellen. Das ist etwas, was ich an guten Jeans sehr schätze. Ich finde es wichtig, dass die Größen sich nicht je nach Modell stark unterscheiden.
Dadurch, dass ich eher kräftig bin und meine Beine aneinander reiben, scheuern sich Jeans oft an den Oberschenkeln durch. Die 7 for all mankind habe ich jetzt schon seit mehreren Jahren. Der Stoff ist vielleicht mittlerweile etwas dünner, allerdings wären NoName-Jeans schon längst durchgescheuert.

I have been due a refund since 22 November. Legally, they must process refunds within 14 days of the date of postage of returned items but their website states 30 days - very odd. Anyway, I’ve been chasing them since 25 November and they only tell me to wait, which is extremely frustrating. Copy and paste replied every time. Not only are they holding my money, but they have probably resold the pair of jeans already! Most importantly they’re in breach of the law and this should be addressed immediately. Though the jeans look like they’re good quality, the customer service is appalling and I won’t be repurchasing from this website.

This company should be ASHAMED of themselves and their lack of customer service or consideration for their customers. If I could give them no stars or even negative stars I would. Only now, as I page through the numbers of others who have this same shoddy treatment, do I realise just how bad it is.

Having followed their returns procedure, I sent a number of items (totally £500) back to them in early November. After about 3 weeks wait without a refund and despite the fact that the parcel had been received by their warehouse, I enquired after my return and was told that I need to wait a full 30 days before I could expect my refund. That deadline has passed and with each further enquiry, I am told that my case has been passed on and all I can do is wait while they resolve it with the powers that be.

In all my years as an online consumer, I have never had such poor customer service. The customer should not have to wait or badger to get their money back if they follow the guidelines. I would advise anyone considering an online purchase with 7 for Mankind to RUN not walk away!

Jeans in meiner Größe bestell, ich trage seit Jahren!! Größe 32/32, passt überhaupt nicht , viiiiiel zu groß und schlechte Qualität.
Mit der Rückzahlung lässt man sich unendlich Zeit.
Dieses Verhalten ist obsolet. 1 X und nie wieder.

Very bad customer service ; I would strongly advise not to order here.

SO disappointed in the customer service. Like the jeans, but have found the sizing to be inconsistent. I ordered a few pairs and while they were nice, they were far too large. Sent back 3 pairs, but only got refunded for 2. I contacted them straight away and was told this would be sorted once they were manually processed. it wasn't. Months later and after submitting documentation (with warnings from them about the harsh penalties if I was lying) and multiple emails, but no resolution. They have the jeans AND my money. I'm still on their mailing list so get all the emails about discounts and special offers, but cannot buy again until this is resolved (and even then probably won't after being treated like this)

Jean après premier lavage : rayure blanches devant et derrière. Tout cela en respectant les instructions de lavage.
On peut se dire, soit : c'est un défaut de fabrication.
Le service client contacté, il m'a été refusé la reprise de mon jean (pourtant acheté directement sur leur plateforme) avec l'argument que je mentais et que les instructions de lavage n'avait pas été respectées.

Bref 180 euros mis a la poubelle après un mois, un service client déplorable.

Jamais plus cette marque.

I can understand a store having no return policy, but please communicate that verbally with your patrons. You can ask if a customer found everything that they were looking for or ask did anyone assist you? But choose to not communicate enough that there is a no return policy at the stores. I was shown the fine print on my receipt and a notice at the checkout desk that items could not be returned, which is not the norm compared with big name brands. Not a pleasant customer experince

De broeken waren vroeger echt fijn, en zeer goede kwaliteit.
Maar tegenwoordig is het echt niet meer wat het geweest was.
Hele slechte kwaliteit jeans voor €240…

Heard such good things about the jeans but unfortunately after 2 attempts to get the correct size, I ended up with waist size 4 inches too large.

Having complained via phone and email over the last 20 days, they cheekily tried to close my case based on an inseam measurement that had nothing to do with the original problem.

I'm still expecting them to accept a refund/replacement (3rd time lucky) but will now have to go to head office as the customer service are a disgrace.

I was told I’d spend a decent amount of money on these jeans and they would last me a good couple of years. They lasted me 6 months and ripped, I should have known from the soft and thin material. I tried to get my money back on them and they told me that I can’t because the return period has expired. Going to try to complain to head office under the sale of goods act, but judging from the reviews on here I don’t think I’m going to get very far.

I ordered a pair of jeans from them on 11/10/2022 with a discount code of welcome15 to get 15% off my purchase which was yesterday. They then sent me an e-mail with a new discount code of 33% off-singlesday next day(today). I attempted to contact 7 to see about getting the 33% off discount code applied to my order and they told me they couldn’t and wouldn’t. They gave me no options other than to buy another pair and then use the new discount code and when I receive my first order to return it and wait for a refund. I am 41 and I’ve been buying 7 jeans my entire life and this is the way they treat me. I do most of my shopping online via Amazon because of things like this but I decided to give them a chance. The customer service rep Kristy refused to apply the discount code of singlesday to the order I placed yesterday. This is a real pita and I will never buy another product from them online again. It’s a shame that the only jeans that I like are made by 7. Because of all the negative reviews and poor customer service I am NOT going to make another purchase and use the new discount code and then wait to return these. That seems like a lot of trouble which I’m sure 7 has done on purpose. I would’ve continued to buy online from them but not after this experience. I will buy my jeans in person at nordstroms or I will stop wearing their jeans period, not that they’d care. It is sad that company’s as large as 7 behaves this way. This is unacceptable and I don’t know who made these bad policy’s but that person along with Kristy both need to be fired. And they wonder why people revert to shopping online via Amazon vs shopping direct. I’m not businessman but I’m confident there as a cost associated with selling through Amazon vs direct online. I would’ve imagined they make more money selling direct to consumers vs via Amazon yet this is the way they treat a direct customer. I can see why there are so many bad reviews for this company. The person who designed this stupid policy at 7 should be retrained or fired. This is NOT A GOOD WSY TO TREAT A CUSTOMER! Especially one that has been a customer for life and of all my 20 pairs of jeans 18 of them are 7’s. Sad, sad, day. I really can’t believe a company like 7 would act this way in 2022!

I bought a pair of jeans on 11/10/2022 which was yesterday with a promo code welcome15 for 15% off. Today, 11/11/2022 they sent me an e-mail that says you get 33% off of any pair of jeans using singlesday. My order hasn’t been shipped yet and I asked for a price adjustment for the 33% off using the new discount code and they refused. Kristy, the agent online via chat and e-mail said that they can’t adjust the discount for a previous purchase which was yesterday and the order hasn’t been shipped yet. She refused to help me and said I would need to return the jeans when I receive it and that I would have to order another pair of jeans using the new discount code which made no sense. I only wanted the 33% off the jeans per the promo. They have horrible customer service and once I am finished with this return I will be ER deal with 7forallmankind ever again which is sad because all my jeans are from 7forallmankind. I have never been treated this way and I purchase a ton of stuff online and this is bad business. I emailed them because they don’t have a phone number to call and they told me the same thing. This is my first and last time I will deal with them. From now on if I need another pair of jeans I will purchase from a store or just go with another brand. Thanks in advance!