wintercocoon.com Arvostelua 115

Great product,spreading the hat to all corners. House all nice warm

Returned the fan using their instructions. USPS reported they handed off the fan to an employee. I have yet to receive my refund. I have copies of all emails and the USPS proof of delivery. I contacted BBB and Cocoon refused to answer them as to why we had not received our refund. As far as I am concerned they stole from us and everyone should be told about it so they don't become the victim.
Someone named Jeff C. is listed as the director and Bruno is the name of the person who sent the directions on returns.
Address for them is 4477 Getwell Road Memphis, TN 38118
Let's make them famous!

I ordered 2 FANS in December and have recieved NOTHING.. * there is zero contact on the website.. i should have never ordered from such a company! i am protesting and filing against the company via my CC company which of course is more time and work for me. BAD COMPANY!!! liable. for $$$$$

I ordered two fans and a thermometer from Wintercocoon. When I opened the shipping box the box for the thermometer was empty. I immediately sent an email to their Customer Service and never received a response back? The fan also did not work on my pellet stove as advertised so I contacted Customer Service to return those. Six emails later and no response!

You can’t find a phone number anywhere for this company to report your problems.

I would give them a zero if that option was available!

Love this fan. Ordering was easy and delivery was fast! I have been using the fan on my woodstove and it is great. Completely quiet. Starts working as soon as its warm.

Product came relatively quickly. Early in the season yet to know how in fact it works. Packaged securely for shipping.

Ordered online and the item arrived on time and well packaged.
It was a gift for a friend. Happy to report that the fan works very well.

The item seems to be working well. Maybe a litle overpriced.

Fan works brilliantly

Great idea for this product. Our shop was too big for this size of fan. Hoping a larger version will become available!! Great customer service and follow up

Great fan! Wonderful service and quick delivery. I’ll be using my discount to purchase more soon!

We love the fan for our gas fireplace. The blower on our fireplace stopped working and a friend told us about yours. We decided to order one and we are so happy we did. Makes the temp in my living room so much better.

A great product that delivers exactly what it claims. Our order came in a timely manner. We are so happy with our purchase that we are planning on ordering more for our adult children as gifts.

We love ours! Had for about a week and used on four fires so far. They work great!

I was really getting frustrated trying to order a second fan. However one suddenly came in the mail. Thank you for all your assistance!!

As ordered, on time, operates as advertised.

i do like the idea of no power cords but wish they were bigger units