Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The excitement of bidding till the end can be intense , make sure you understand the total value of the spirit you’re going after. Very enjoyable when you win with prompt delivery, I will be bidding... Näytä lisää
Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... Näytä lisää
Yritys on vastannut
I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Yhteystiedot
Elixir House, NW10 7SF, London, Yhdistynyt kuningaskunta
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fettercairn 40
I bid unsuccessfully on a Fettercairn 40 (reserve not met). I was asked to submit a rebid after the auction closed and am now the proud owner of said bottle. Can't thank WA enough for providing the opportunity I thought I'd missed.
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Hi Ian,
Thank you for your kind words.
We’re glad to hear you participated in our aftersales process and successfully secured the bottle you missed during the auction.
It's always great hearing from our happy customer!
Kind regards,
The Whisky.Auction Team
Among the best auction sites for…
Among the best auction sites for quality rum that I have found. Easy to use. Straightforward bidding process.
30. kesäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Tim,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our auction process straightforward and easy to use. Providing a seamless and user-friendly experience is something we’re always striving for.
We’re also thrilled that you enjoyed our rum selection, we put a lot of effort into sourcing unique, high-quality bottles that we hope our customers will truly enjoy.
Thanks again for your kind words and support!
Kind regards,
The Whisky.Auction Team
One of the best post and packing…
One of the best post and packing service out there.Site is pretty simple to use,but does get a bit frantic at the end, but no different to any other auction.
30. kesäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi John,
Thank you so much for your kind review!
We’re really pleased to hear you rate our post and packing service so highly. We’re always looking for ways to improve the experience, so your feedback is genuinely helpful.
Kind regards,
The Whisky.Auction Team
Lovely people to deal with.Cant…
Lovely people to deal with.Cant recommend enough.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Hi Narbin,
Thank you for taking the the time to leave us a Trust Pilot review.
Your feedback is truly appreciated.
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Hi Mr & Mrs Stirling,
Thank you so much for your kind words! We are so happy to hear you’re enjoying using our services, it means a lot to us to know that our platform brings excitement to our users!
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Hi Patrick,
Thank you for taking the time out to give us such positive feedback! We appreciate your loyalty and look forward to serving you in the near future.
Kind regards,
The Whisky.Auction Team
open and straightforward
30. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you for leaving us a review! We are glad to hear that you enjoyed your experience through our auction. Looking forward to serving you again.
Kind regards,
The Whisky.Auction Team
Well I have sold several items now and…
Well I have sold several items now and have been thrilled to bits with the outcomes. All have been nice finds in our cupboards and even some quirky but fabulous decanters. So if they bring enjoyment to buyers, why not. But all together a brilliant experience and such an easy system to follow. Absolutely lovely staff if you have to speak, so very friendly and helpful. Only sorry to think that I have now run out of items as such a great experience watching the bidding. Love to all. Pat Lyon.
26. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Thank you Pat for your kind words. We’re so pleased to have made the experience smooth and enjoyable for you.
Kind regards,
The Whisky.Auction Team
Easy app to use
Easy app to use, once whiskey had been paid for, it arrived very quickly. The bottle was in perfect condition, and very well packaged
29. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thanks you for taking the time to send us a review! We're glad to hear everything arrived quickly and in perfect condition. We really hope you enjoy your purchase. We look forward to serving you again!
Kind regards,
The Whisky.Auction Team
A 1st rate service
A 1st rate service, well programmed system, Up to the point of awaiting collection of my bottle.
All bodes well.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Thank you so much for the lovely review. We look forward to collecting and receiving your bottles soon.
Kind regards,
The Whisky.Auction Team
Easy and efficient.
Easy web-based system to use. Everything pretty clear. Efficient delivery service post-sale. No problems.
29. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you Alasdair for your positive review! We're glad to hear you found our system easy to use. It's great to know the delivery was efficient and that you had a smooth experience overall. We really appreciate your support!
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good afternoon. Thank you very much for your review of Whisky.Auction. We're pleased to hear you're happy with our service. All the best, The Whisky.Auction Team
Great Auction Site
Of quite a few Whisky Auction sites I follow this one is up there with the good ones. Always have a good selection to bid on, for which the bidding process is simple, correspondance is spot on and delivery very quick, within a few days from my experience.
1. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you so much for your positive feedback! We're thrilled to hear that you enjoy our selection and find the bidding process smooth and straightforward. It's great to know our communication and quick delivery have met your expectations, we always aim to provide the best service possible. We truly appreciate your support and look forward to welcoming you back to future auctions!
Kind regards,
The Whisky.Auction Team
Just an easy process to work in.
30. huhtikuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you for your lovely review. Happy to hear you found the auctioning process easy!
Kind regards,
The Whisky.Auction Team
Constantly great service
Constantly great service. Been buying through them for years, but recently also selling. Couldn't be happier with the experience
2. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you for being a loyal customer, we are so happy to hear that you've transitioned from buying to selling! We appreciate you taking the time out to leave us a positive review.
Kind regards,
The Whisky.Auction Team
Great auction site. Defo recommend!
Fair delivery prices and easy to use website.
Whisky arrived promptly
6. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you for your feedback! We are happy to hear that you found our delivery prices fair and our website to be user friendly. We put a lot of effort into keeping things affordable and making sure the site is smooth and simple to navigate. It's great to know it's paying off!
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Thank you for your positive review! We're thrilled to hear you’re pleased with both our service and website. Your feedback means a lot to us, and we look forward to welcoming you back again soon.
Kind regards,
The Whisky.Auction Team
Top notch company
Whisky Auction is a great company to deal with whether buying or selling. Both are very straightforward and the prices achieved for sellers are very good compared to other auction sites. The staff are polite and helpful. When I recently had an issue with a delivery that had gone astray, they were on the case immediately and kept me informed of progress until it was resolved. Heartily recommended
2. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
We’re delighted to hear that you've had such positive experiences with us, both buying and selling. Our team works hard to ensure everything runs smoothly, and it's great to know our efforts to provide clear communication and helpful service are appreciated—especially when unexpected issues arise. We truly value your recommendation and look forward to assisting you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent Company & First Class Service
Excellent Company to buy from ....Service first class and Hastle Free. Fees a little bit on the high side But Overall Very Happy with the Service and Look forward to buying lots more in the future :)
2. toukokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you so much for your kind words and positive feedback! We truly appreciate your honesty about the fees — we always strive to offer great value and will keep working to improve wherever we can. We look forward to serving you again and helping with many more purchases in the future!
Kind regards,
The Whisky.Auction Team
They make selling whisky so easy.
Quick responses. Friendly and clear communication. My bottles are collected from the house and everything else is taken care of.
Whisky Auction take all the stress and potential difficulties of consigning these fragile offerings out of the Seller's hands. I won't use anyone else.
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Thank you for your fantastic review! We're so pleased to hear that the process felt smooth and stress-free for you. We look forward to serving you again.
Kind regards,
The Whisky.Auction Team
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