Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The excitement of bidding till the end can be intense , make sure you understand the total value of the spirit you’re going after. Very enjoyable when you win with prompt delivery, I will be bidding... Näytä lisää
Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... Näytä lisää
Yritys on vastannut
I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Yhteystiedot
Elixir House, NW10 7SF, London, Yhdistynyt kuningaskunta
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Whisky.Auction
Hi Duncan,
We really appreciate your feedback! We’re thrilled you enjoyed our service. We’ll keep working on making delivery charges better for our customers.
Kind regards,
The Whisky.Auction Team
Great way to buy quality Rum
Great way to buy quality, plus be exposed to Rums you wouldn't normally be exposed to. My Fiancé introduced me yo rum 3 years ago and he didn't know this existed. Since joining we have bidded on lots of items. Easy platform to use and monitor your bids.
2. lokakuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Deborah,
Thank you so much for sharing your experience!
We’re thrilled to hear that our platform has helped you discover rums you might not have come across otherwise. It’s great that both you and your fiancé have been able to explore and enjoy bidding. We’re glad you find the platform easy to use and monitor, your feedback means a lot to us!
Kind regards,
The Whisky.Auction Team
good service and delikvery is on time…
good service and delikvery is on time customer service is good and helpfully
2. syyskuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Dipen,
Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with our service and timely delivery. Providing helpful customer support is very important to us, and your feedback reassures us that we’re on the right track. We look forward to serving you again soon!
Kind regards,
The Whisky.Auction Team
Interesting bottles
Interesting bottles and an easily navigable website.. could be slightly better if there was a limited storage option for free..
28. elokuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Nimrod,
Thank you for taking the time to leave us a review.
Glad you like our bottles and site! We actually do offer a limited storage option, we’ll hold your bottles for up to three months, completely free of charge.
Kind regards,
The Whisky.Auction Team
A great place to buy some fine cognac
I find this company very easy to deal with whenever I purchase anything it’s sent out immediately
28. elokuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Michael,
Thank you so much for your kind words! We really appreciate your feedback and are delighted to hear you’ve found ordering with us so straightforward. We’ll continue doing our best to make sure every order reaches you quickly and smoothly.
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Hi Mark,
Thank you for your feedback!
Pleased to hear that you enjoy our whisky selection and find us easy and approachable.
Kind regards,
The Whisky.Auction Team
Easy to use service and quick delivery
29. elokuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Dharmendra,
Thank you for your kind words!
Happy to hear you found our service and delivery quick.
We look forward to serving you soon.
Kind regards,
The Whisky.Auction Team
Top class auction site
Fair rate of commission, good value shipping which is quick and reliable .Great website which is easy to use and gives accurate descriptions of all products.
Well done!
29. elokuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Paul,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our fair commission, fast and reliable shipping, and that you find the website easy to use with clear product descriptions. Your feedback means a lot to us, we’ll keep working hard to give you the best experience every time.
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Hi Lance,
Thank you for your positive review.
We are so glad to hear that you were pleased with our eco friendly packaging.
We look forward to serving you again soon.
Kind regards,
The Whisky.Auction Team
Easy process
Easy process. Well packaged multiple bottles safely delivered. Top class
31. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you so much for your kind words!
We’re delighted to hear the process was easy for you. We take great care with our packaging and deliveries, so it’s wonderful to know it made a difference. We look forward to welcoming you back to Whisky.Auction again soon! The Whisky.Auction Team
Very simple and easy to bid
Very simple and easy to bid.
Competitive prices.
Bottles delivered well packaged and on time.
Will definitely continue to bid.
31. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Dear Steven,
Thank you very much for your kind feedback.
We’re delighted to hear that you found the bidding process straightforward. It’s always our aim to provide a smooth and reliable service, so your comments are greatly appreciated.
We look forward to welcoming you back in future auctions!
Best regards,
The Whisky.Auction Team
Excellent service speedy delivery clear…
Excellent service speedy delivery clear and concise communication
30. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Iain,
Thank you for the fantastic review! We’re so glad to hear you found our service efficient. It’s always a pleasure to hear that everything went smoothly – and we hope you’re thoroughly enjoying that exceptional 25-year-old bottle. A great choice!
Cheers,
The Whisky.Auction Team
thank you
The Whisky.Auction Team
Fantastic
A great auction site. Website and auction page are easy to use and the delivery was with me within 48hrs of the auction ending.
Now that's fantastic
30. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Neil,
Thank you so much for your kind words! We're delighted to hear that you found the site easy to use and that your delivery arrived so quickly. Our packing team will be thrilled to hear your feedback – they really are the best and some of the fastest in the business! It’s great to know everything ran smoothly from start to finish. We really look forward to welcoming you back to future auctions!
Warm regards,
The Whisky.Auction Team
Excellent service again
Goods were as expected, based on pics & descriptions and again, the packaging expertly done by Diana so no worries of any "nicks" during delivery.
1. elokuuta 2025
Vastaus yritykseltä Whisky.Auction
Thank you so much for your kind words! We're thrilled everything arrived safely and as expected. We'll be sure to pass your thanks on to Diana—she’ll be delighted! Looking forward to serving you again.
Excellent & Prefessional Service
I was very pleased with the service I received from Whisky Auction. From my first contact with them to the conclusion of the sales of my lots the whole procedure was handled in a very professional & friendly manner with prompt payment at the end of the auction. I can wholly commend Whisky Auction should you have any spirits or fine wine to dispose of.
They are very nice to deal with
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Hi Richard,
Thank you for leaving such a lovely review.
We're delighted to hear that your experience with Whisky Auction was smooth, professional, and friendly. t was a pleasure assisting you, and we're glad you were happy with the outcome and prompt payment. Your recommendation means a lot to us, we truly appreciate it and hope to serve you in the near future.
Kind regards,
The Whisky.Auction Team
Only my second whisky auction, but I had another great experience.
Only my second whisky auction, but
31. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Peter,
Thank you so much for your kind words! We're thrilled to hear you had another great experience, especially so early in your whisky auction journey. It's our goal to make every auction smooth, exciting, and rewarding. We look forward to seeing you again soon.
Kind regards,
The Whisky.Auction Team
Great site with plenty of spirits to…
Great site with plenty of spirits to choose from.
Delivery service is fairly priced and generally as quick as expected.
31. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Mark,
Thank you for leaving us a positive review.
We are happy to hear that you found our delivery service fairly priced and quick. Your feedback means a lot to us, and we’re glad we could meet your expectations.
We look forward to serving you again soon!
Kind regards,
The Whisky.Auction Team
Great auction site.
30. heinäkuuta 2025
Vastaus yritykseltä Whisky.Auction
Hi Steven,
Thank you so much for your kind words! We truly appreciate it.
Kind regards,
The Whisky.Auction Team
First experience of auction
This was my first auction and this company were marvellous- friendly helpful advice from start to finish.Oustanding customer service - cannot recommend them highly enough.
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Hi Peter,
Thank you so much for your kind words!
We're thrilled to hear that your first auction experience with us was a positive one. It's wonderful to know that our customer service stood out as we truly do our best to meet our customers' needs from start to finish. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Kind regards,
The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Hi Alex,
Thank you for leaving us a review. We're thrilled to hear everything was excellent. Your support means a lot to us, looking forward to serving you again soon!
Kind regards,
The Whisky.Auction Team
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