The webshop is pretty straight forward and easy to use, nothing fancy and nothing unusual. Customer Support is professional but they really should have someone working on saturdays, as that's when... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Habe das White Dwarf Abo abgeschlossen. In den letzten 12 Monaten ist drei bis vier mal vorgekommen das das Heft nicht angekommen bzw. kam relativ spät an. (Zwei bis drei Wochen später). Anrufe bei d... Näytä lisää
Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro. Purtroppo si affidano a compagnie di spedizione tipo evri che per quale moti... Näytä lisää
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my sit... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Yhteystiedot
Yhdistynyt kuningaskunta
- uk.custserv@gwplc.com
- warhammer.com
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
By the will of the Motive Force
By the will of the Motive Force,
Let no backlog impede its journey,
Let no mislabel cast it into the warp of “pending status.”
Expedite, O Omnissiah, this humble request—
That it may arrive in blessed haste,
Sealed, sanctified, and complete.
Glad to use warhammer plus
Glad to use warhammer plus, website works well, a bit annoying that I often have to login again, but I guess it's good security.
Actually
Actually, I’d love to give 5 stars. But for the ordering and delivery service, I can only give 3 stars.
You place an order, and they say it’ll arrive in 2–3 weeks. After 4 weeks, you follow up and don’t get a response for days.
The corpse cart will live again ha ha
Ordered on line for first time with warhammer straight forward and easy very quick delivery items really well packaged, detail to models second to none, extremely impressed from ordering to delivery Thank you
Easy to order
Easy to order, postage to my local GW shop is an awesome option.
He tenido una buena experiencia
He tenido una buena experiencia, la estructura de compra y pago es muy accesible.
Great Customer Service
Great Customer Service that does its best to correct all problems and find solutions.
Great service and Clear website
Great service and Clear website
Responses were quick
Responses were quick, succinct and exceedingly helpful. There was no hassle with the provided evidence of product defect like i'm used to with alot of similiar companies, and the staff I spoke with were generally very kind.
There is nothing better than free…
There is nothing better than free Warhammer, especially when you wake up to it. I found that I was sent a free voucher and It just so happens the price of the voucher was that of the classic black orc model. With that and warhammer+ model I got with it my day has been predetermined to be a great one, thanks GW!!!
your cart sigan in system sucks it…
your cart sigan in system sucks it replaced items from my cart so had to reorder preorder stuff now have to call customer service on monday as they are not open on preorder days
I was initially having issues with redeeming my Warhammer+ Mini of the Year
I was initially having issues with redeeming my order, I reached out to customer support, the site said it takes on average of 3-4 business days to respond. Within the first two I not only received a response, I was also clearly and concisely told how to redeem it after they did a quick fix of the issue. They also left follow up instructions that were easy to follow in-case I still needed assistance. One of the best customer support interactions I've ever had.
Cancelled my order after several days
Cancelled my order after several days, no explanation. Was a premium collectors edition of a book.
Absolutely disgraceful.
Easy to use!
Easy to use, websites great to navigate, and enjoyed the Warhammer references to the various processing screens!
Beauty in Simplicity
Easy to find product, checkour process isnt pain, "notify me" option is available for out of stock items, easy to navigate for all my favorite warhammer needs. Which are varied and many!
Nothing to complain about
Nothing to complain about. Been using Games Workshop for over thirty years and they have improved a lot. Models are excellent quality and yes expensive but you get what you pay for. No issues with the website and I am over sixty. Love the game, love this site.
Thanks
This is my first time buying from your store; I usually buy from Amazon because the shipping is more convenient. I bought the Horus Heresy book without any problems. I was hoping for the Horus Limited Edition, but I wasn't lucky. T_T I had to settle for the hardcover edition. I hope the shipping goes smoothly and without any issues. I would love it if you restocked out-of-stock books more often.
Literal Scam
The instructions on their products are refutted by their own support networks and tutorial channels, showing the Company knows they are incorrect and thus selling products with a promise they are more user friendly than they are. Any attempts to have them pay for the damages they caused are met with false promises to investigate with ridiculously long promised response times they either miss, or meet with an automated 'still investigating' message.
If you do get a response, its them telling you to just buy more product, or that they might consider replacing damaged items only if they want to, and if the damaged item is one of their products.
Thank you! 😊
Would just like to say thank you for all of your hard work with my recent orders and support provided.
This has been an amazing experience so far. One mini was broken but the issue was resolved so fast and I couldn't have asked for a better outcome.
Look forward to finding my local store and frequenting.
FOR THE EMPEROR!
Old website was so much better
Old website was so much better, could have spent the money for this giving local store a basic web interface instead of forcing them to use email, google survey, and hope. Search engine is basically useless, constantly cuts off what I am typing, regularly fails to find things using their name. Old filters were way better. During preorders often resets and forces you to start over instead of easily editing carts for items no longer available. Just embarrassing
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








