SCG Wales & West Arvostelua 

SCG arrived when we were expecting them, completed the job with no hiccups. They were professional, helpful and very tidy. I would highly reccommend them.

SCG Wales have taken over from our previous phone provider, and we could not be happier with our decision. From the get go, they have been extremely helpful and pleasant to deal with. Also, great value for money! So far, so good!!

SGC provided us with a new telephone system. Paul, the gentleman that installed the system was here on time we were pleased with the time that it took to install. He helped us with any queries we had. I would highly recommend SCG wales.

Gareth is always a great help whenever we have questions regarding our iPECS system.

Paula has been very friendly and approachable from start to finish.
She has made sure that we have had the correct phones and reached out to ensure everything is correct. This is the reason I have chosen SCG as you can actually get in touch with a friendly person who wants to help and assist.
Ticket number 2782785

Easy to deal with, informal and very helpful

Jason always has proactive approach and delivers any requests we ask for

Good communication from the start to resolve our issue and the engineer was really thorough and professional.

Paula was efficient friendly and proactive. It made the process much easier and smoother . Everything arrived as she said she even called me to check something to speed up the process. Thank you

Jamie’s service was excellent for our phone line —10/10. He was thorough, professional, and clearly knowledgeable. He took the time to explain everything in detail and made sure I understood everything , Highly recommend!

We recently had SCG Wales attend our site to install new telecoms equipment and provide training on our upgraded phone system. From start to finish, the service was excellent.

A special shout-out to Jamie, the engineer who handled the installation (Job Reference: 2794316). He was professional, knowledgeable, and took the time to ensure everything was set up perfectly. The training he provided was clear and easy to follow, making the transition to the new system smooth for our team.

The whole process was hassle-free, and the level of customer service from SCG Wales has been fantastic. We highly recommend them for their expertise and reliability.

Thank you again, SCG Wales, for your support!

SCG Wales have been amazing, I have never come across a service or company that puts customer relationships before money… Lauren, Thomas and Tim the engineer have gone above and beyond to put the customer experience first. From setting up the service to resolving issues caused through no fault of theirs, customer experience and satisfaction was their first priority, would highly recommend.

Company are really helpful and respond in a timely manner.

We received a call from Jason recently to upgrade firmware on our system. Very prompt and efficient service. Any maintenance needed is always scheduled at our convenience in order to minimise any disruption to our business and clients. Very pleased with the support provided.

Amazing service, been using them for the past 9 years. Customer service & support is amazing.

Getting through to Jason on the phone was quick and simple. No lengthy waiting in a cue listening to annoying music ! Once I was connected he was very helpful, polite and efficient and sorted the problem quickly. Can't recommend enough.

Great experience from start to finish, SCG will always endeavour to resolve any technical queries you may have.

2789399

Prompt and professional when dealing with queries and quick to action.

They were very easy to deal with. Spoke to a few members of their team and we’re all friendly and understood the problem and fixed it.