SCG Wales & West Arvostelua 637

Gareth knew excatly how to fix the various issues I raised. They were resolved on the call with full explanation and instruction and completed very swiftly.

I recently had a phone installation completed by SCG Wales & West, and was very happy with the service. The engineer arrived on time, was professional and friendly throughout, and completed the installation quickly and efficiently. Everything was explained clearly, and the work was carried out to a very high standard with great attention to detail.

We had our new connection installed today; the BT engineer wouldn’t have done anything without Andy’s input - thank you

We have been a customer for many years and apart from the odd technical glitch never had any problems. The service supplied by the team of SCG Wales and Southwest has always been quick, friendly and professional.

Whenever I reach out I tend to do that to David Britten who, apart from being very pleasant throughout all of his communication, always quickly understands what our requirements are and arranges for any required action to be taken without delay. On this occasion it was setting up alternatives in the routing of calls so customers and field staff could reach their designated admin team quicker. Top marks!

Speedy and efficient yet again, thank you Jaydon.

Quick response to our fault. Having good knowledge of our building and location of equipment, to provide a swift fix to our issue.

Paula was very helpful

They have remained in contact with us throughout the entire process of changing our phone system over and have supported us as always throughout
thank you

Gareth was really helpful, explained everything very well

Always a pleasure to work with SCG on getting new services in place.

**Trustpilot Review**

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I recently had a phone system installation completed and was very pleased with the service provided.

The installation was carried out professionally and efficiently, with clear communication throughout the process. The engineer was knowledgeable, helpful, and ensured everything was set up correctly before leaving. Any questions were answered promptly, and the whole experience was smooth from start to finish.

I would highly recommend the team to anyone looking for a reliable and professional phone system installation service.

Thank you for the excellent support and service.

Paul from SCG was efficient, on time and didn't take too long upgrading our phone system without any interruptions to the working day. I would highly recommend SCG Wales and West.

If it had not been for Matthew Widdicombe I would have lost the will to live. SCG should look after this member of staff. Thanks for your help cheers Jensen

Speedy and efficient service- highly recommended.
Ref 3223033

I have been dealing with SCG since they took over from Datakom. I find the staff very helpful and in particular Matthew Widdicombe who I deal with on a regular basis. Nothing is too much trouble for him and if there are any issues he is always on hand to deal with them for me. I now class Matthew as a friend not just Customer Service / Accounts personnel.

We have been with SCG for a few years and there is nothing negative i can say. They have been great. service has been good and very helpful.
I mostly deal with Matthew Widdicombe in Credit Control, hes been very helpful over the years and a credit to the team. Thank you SCG and thank you Matthew :)

We had a complete new phone system installed and received nothing but fantastic service. We got everything we needed and was given a very enjoyable experience. Paul the engineer was professional and knowledgeable. I would highly recommend them and will continue to use SGC Wales going forward.

After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a corrective DD set up. His manner was very professional and knowledgeable. We have had follow up emails from him to confirm that the task had been completed and if we were happy with the outcome. Overall amazing customer service Thank you!

Jaydon did an excellent job.