Our main office phones stopped working suddenly which needed an onsite engineer. Sean came out promptly, rang in advance to provide an eta and set about fixing the issue. Sean was diligent, polite... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A really helpful engineer who understand my problem and sorted it out straight away. Thank you Gareth
Tim visited today and expertly sorted our issues in record time! In fact, everyone I deal with at SCG, especially Dave Britten, is always very helpful and knowledgeable and friendly. Would have no... Näytä lisää
After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a correct... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are a leading telecommunications business with offices in Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
Yhteystiedot
Yhdistynyt kuningaskunta
- wales-west.scgconnected.co.uk
4,9
Erinomainen
650 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service.
Whenever there is a query or request it's always dealt with efficiently. The customer service is excellent.
Ref:-3190857
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Jake did a fantastic job getting our…
Jake did a fantastic job getting our phone back up and working!
21. huhtikuuta 2026
I had fantastic service all queries…
I had fantastic service all queries sorted straight away superb
16. huhtikuuta 2026
I contacted them with a query and they…
I contacted them with a query and they answered me in the same morning I asked. That is excellent customer service.
31. maaliskuuta 2026
Recently had Sean to update our system…
Recently had Sean to update our system and do some training - excellent! Thank you Sean.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Prompt,courteous,and respectful
Prompt,courteous,and respectful. Sean took the time to answer my questions in an appropriate manner. Nothing was to much trouble for him. He relayed the information min a clear concise manner.
17. maaliskuuta 2026
Good communication
Good communication, kept me up to date with progress of the order
12. maaliskuuta 2026
Great Service
We have been with SCG now for 2 years after transferring from BT. From the initial consultation with Ashley we have received excellent service. We recently had cause to request an engineer to call to our premises to rectify a small problem with one of our handsets. Paul was really helpful and also did an excellent job of tidying up what looked like spaghetti junction under my desk. Great service and really helpful staff. Ticket Reference 3103276
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Excellent customer service
Excellent customer service. We have asked to make a number of minor adjustments to our recently installed system and each time they were completed very quickly.
6. maaliskuuta 2026
Luke and Paula are great
Luke and Paula are great. They do everything they can to support our needs.
2. maaliskuuta 2026
The young man we spoke to about our…
The young man we spoke to about our apparent phone line issues was very helpful and as promised phoned us back very soon after our initial call to advise that everything was working. Apparently the issues we were experiencing were not linked to SCG.
27. helmikuuta 2026
Sean was great in sorting the issue we…
Sean was great in sorting the issue we had with the router. He swapped it for a new one and explained the issues and how it is all now resolved.
Thank you for your help!
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Very quick and helpful
12. helmikuuta 2026
New Phone Installation
Had some new phones installed and the engineer - Jamie Evans, attended the site from SCG Wales. Can highly recommend Jamie he was very efficient and after installation ran through the controls etc. Very clean and tidy and very polite and helpful
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Great!
Great interaction with Sean Cridland. He was very polite and very professional. Very satisfied with the service provided by Sean, he was on time and very reliable. Very knowledgeable and helpful with explaining everything to me. Installation was quick, easy and very stress free.
I would highly recommend.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Friendly and Helpful
Sean was very friendly and helpful and the training was very useful - ticket number 3090595
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Gareth was so efficient with finding…
Gareth was so efficient with finding the issue doing the relevant tests and getting the engineer out within a couple of hours!
Then follow up calls to check all was ok.
Fabulous service 10/10
2. helmikuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.