Vitality Institute  Arvostelua 

274
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Because when I call this associate, always takes care of me listens to my problem and takes care of what I need and that’s what CUSTOMER SERVICE is supposed to be. She is awesome. She’s professional... Näytä lisää

Saanut 5/5 tähteä

Easy ordering and quick delivery. I love the cleanser and moisturizer and wish you would bring back the exfoliating body lotion!

Saanut 5/5 tähteä

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

First and foremost, I have yet to receive my product. Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my j... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Tietoja yrityksestä Vitality Institute

Yrityksen kirjoittama

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

274 arvostelua

5 tähteä
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3 tähteä
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1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(274)

40 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I love their products

I love their products. Fourth order!!

27. marraskuuta 2023
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Vastaus yritykseltä Vitality Institute

We are happy to hear! Thank you for shopping VI Derm!

Saanut 5/5 tähteä

My experience with my Vi Peel was…amazing

My experience with my Vi Peel was great! Laura was amazing at making me feel comfortable and explaining everything. I can’t wait to go back to her for my facial.

13. marraskuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Sheri!

We're so happy to hear you had a great experience with your VI Peel treatment! We love that you were handled with care and were well informed about the process. Keep Glowing! 🙂 

Best,
Antonio

Saanut 1/5 tähteä

last time to order

First and foremost, I have yet to receive my product.
Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my job. So, UPS wants another $8 to deliver at another location or date. I live on a 3 acre lot with no criminals hanging around. What the heck VI Peel?

13. marraskuuta 2023
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Vastaus yritykseltä Vitality Institute

Hello Rose! Thank you for sharing your feedback. We're really sorry to hear about your experience, and we're here to make things right. Just a friendly reminder, when placing an order, there's an option for non-contact delivery. If it wasn't selected, UPS will need a signature. We'd love to assist you with this and have sent you an email, our support email is support@vipeel.com.

Saanut 5/5 tähteä

I was sent a faulty bottle- great customer service!! Love Vi peels

I was sent a faulty bottle, called the customer service and they sent a replacement to me within a few days! I had my first VI peel six months ago, and loved it so much I got another one about a month ago and that's when I had to try their brightening system, which I love so far!

23. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

We are so happy to hear you are pleased with our product and that our customer experience specialists were able to assist you with a replacement! Thank you for being a part of the VI Family. Keep Glowing 💫️

Saanut 5/5 tähteä

My skin feels so refreshed and clean…

My skin feels so refreshed and clean after my peel. I loved the cleanser and product so much, that I switched up my skincare routine as well. I’m a huge fan of VI derm.

26. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Jamie, we appreciate your feedback! We love to hear you are now using VI derm in your skincare routine!!! Keep glowing! 😍️

Saanut 4/5 tähteä

It was effective but not as much…

It was effective but not as much peeling as I anticipated and not as much clearing of the skin. I had a bad reaction to retin-A and had a massive purge which left me looking like i had chicken pox. the peel definitely helped but I was hoping it would be 80% better it's only around 40% better

26. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

We are happy to hear that the peel was effective for you! Most corrective skincare procedures are seldom and done, but rather yield better benefits when done in series. While it might be frustrating to purge, please know that purging is a normal reaction as it helps remove any acne-causing bacteria that might be under your skin. As far as the peeling process, many factors could affect your peeling experience. However, you will still reap the benefits of the peel! ☺️

Saanut 5/5 tähteä

Great experience!

Everything was as described—fast shipping and well packaged. Sunscreen is fantastic! I love it.

11. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you for the amazing review! 💚

Saanut 5/5 tähteä

Love my spf50

16. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Ana,

We're so happy to hear you are enjoying the SPF 50 Daily Sunscreen! Your feedback is greatly appreciated! 🤩️ Best, Antonio

Saanut 5/5 tähteä

Love this product it makes my face so…

Love this product it makes my face so clean and glowing. I have tried other products and it’s not the same i keep going back to this.

13. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you for the awesome review! 💚

Saanut 5/5 tähteä

I loved the VIPeel received

I loved the VIPeel received. The peeling was healthy but not excessive. The after care process was great and because I liked the experience so much I ordered the cleanser. My skin does look more youthful as a result.

5. lokakuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Kristen! Thank you so much for sharing your experience with the VI Peel! We're happy to know you are satisfied with the results and decided to give our cleanser a try. We wish to continue providing you with healthy skin. Keep Glowing! 🤩️ -Antonio

Saanut 5/5 tähteä

Everything from VI is top-notch in…

Everything from VI is top-notch in quality, performance, and formulation. I have had several of their peels and love the skincare line, there's nothing else like it on the market!

15. syyskuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you for your review Candace your kind words mean the world to us!

Saanut 5/5 tähteä

Awesome products!

Awesome products!
Love my skin care routine using VI Derm!

5. syyskuuta 2023
Vitality Institute -logo

Vastaus yritykseltä Vitality Institute

Hi Ayeh! We are so happy to hear that you are loving our Derm products! We value our customers feedback and satisfaction. Keep Glowing! 😍️

Saanut 5/5 tähteä

In love

First , your moisturizer is incredible. My face has never been better. I also have a history of dark spots and the program has taken most away. Love the products and wish you had travel sizes.

1. syyskuuta 2023
Vitality Institute -logo

Vastaus yritykseltä Vitality Institute

Thank you for the amazing review! 🤩

Saanut 5/5 tähteä

Best sunscreen ever

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It feels light and doesn’t cause any congestion on my acne prone skin. I’m in love!

5. syyskuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Renee! Thank you for the 5 stars!! 😍️ We are happy to hear you love our Mineral SPF!! 💓️

Saanut 1/5 tähteä

Leaking Bottle

When I received my bottle it was slightly open and product leaked out of the bottle. I am DISAPPOINTED because this bottle is expensive and I ultimately did not get what I paid for. I took pictures of the leaking bottle and can share if needed.

5. syyskuuta 2023
Vitality Institute -logo

Vastaus yritykseltä Vitality Institute

Hi Gladine! Thank you for the review and we sincerely apologize that your order arrived damaged. We would be happy to get a replacement sent out. If you have not emailed us already, please email support@vipeel.com. Thank you!

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