Vitality Institute  Arvostelua 

274
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Because when I call this associate, always takes care of me listens to my problem and takes care of what I need and that’s what CUSTOMER SERVICE is supposed to be. She is awesome. She’s professional... Näytä lisää

Saanut 5/5 tähteä

Easy ordering and quick delivery. I love the cleanser and moisturizer and wish you would bring back the exfoliating body lotion!

Saanut 5/5 tähteä

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

First and foremost, I have yet to receive my product. Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my j... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Tietoja yrityksestä Vitality Institute

Yrityksen kirjoittama

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

274 arvostelua

5 tähteä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(274)

40 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

When I received the product it was all…

When I received the product it was all fiery and moldy inside.

14. elokuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi there! We sincerely apologize and are sorry to read your product did not meet our standards. If you would like further assistance, please email us at support@vipeel.com and we will do our best to remedy the situation. Thanks! 💚

Saanut 5/5 tähteä

Absolutely awesome product

I try a lot of expensive skin care products. Vitality Institute products are by far the best products I’ve used. Every VI product I try is great, but my favorites are the cleanser and the vitamin C. Try them, you won’t regret it.
I definitely give VI products 5 stars.

17. elokuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you for the great review! 💚

Saanut 5/5 tähteä

After Peel

I recently had a VI Peel (love the after-effects) and practitioner recommended the wash - I love the fragrance & feel of this face wash - clean without drying! Will keep in the beauty case from now on!

16. elokuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you so much Tyna! We love to hear that you have added our cleanser to your routine. Keep Glowing! 🤩️

Saanut 5/5 tähteä

I love your products

I love your products! You are a hidden gem. I discovered your skin care after getting my 1st VI Peel. I'm hopeful that you will continue to expand your product offerings, because your quality is outstanding!

15. elokuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you so much for taking the time to leave an excellent rating, we really appreciate your feedback!! 😍️ Remember to always check back in with us, we are always working to have something amazing in the pipeline!! 🌟️

Saanut 5/5 tähteä

Challenging but worth it

This was my 3rd peel this year & the most challenging to get through- maddening itching/discomfort. I do it because I LOVE the results! However torturous some moments seem, it’s worth it when it’s over.

9. elokuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi there! Thanks for the great and honest review. Yes, itching can be an issue, but applying the Post-Treatment Repair Cream can alleviate a lot of the discomfort. If it is still bothersome then applying Aquaphor over the Repair Cream can also be very helpful. The itching should also lessen the more peels you receive.

Saanut 2/5 tähteä

I have used this product for 2 weeks…

I have used this product for 2 weeks and have not seen an improvements on my spots.

28. heinäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Margie, thank you so much for your feedback. I'm so sorry to hear that you are not satisfied with our Dark Spot Lifting Serum. It is important to remember that everyone's skin type and conditions are different so the time it takes to see results may vary. It is possible that your skin will need to get acclimated to the product before you start to see results. We will use this feedback to continue to improve and expand upon our products. If you have any questions or concerns, please feel free to reach out!

Saanut 5/5 tähteä

Trustable product and service

Great customer service and great product. Issue with product with shipping damage and they quickly confirm the lot and product had no issue and even sent a replacement product.

24. heinäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hey Michael, thanks for the great review! We're happy to see you were able to get a replacement easily! 💚

Saanut 3/5 tähteä

I contacted the company regarding a…

I contacted the company regarding a problem I was having with a product I purchased, but never got a response in return..

28. kesäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Nadine! sorry to hear you haven't been able to connect with us. We'll be happy to help, we have looked into your order number and sent you a follow-up email.

Saanut 4/5 tähteä

Love products but price increase too much

I love the vi peel and the face wash. I have bought the face wash for two of my granddaughters that are in their early teens. The vi peel is the best peel, though you do need more than one.
The reason for only 4 stars is the terrible price increase that happened over the past year or two.
The face wash decreased in size from 8 ounces down to 4. They updated the packaging, but I would rather have more product than a fancy bottle.
They also increased the price of the peels significantly. I’m sure they’re still the best but I can no longer afford them. Lucky for me my medical aesthetician whips up a mean Jessner peel, so that’s what I get as a replacement. Not as good as a vi peel but a few hundred dollars cheaper.

5. heinäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi there! Thank you for the honest review. While we try to remain as affordable a brand as possible, unfortunately, inflation has caused us to raise our prices. We appreciate your feedback and will forward it to the appropriate parties.

Saanut 5/5 tähteä

I had some active acne on my face

I had some active acne on my face , i got the peeling and it went away, i got glowing skin after one peeling, I can’t wait to get another one, it didn’t hurt at all, I highly recommend it

5. heinäkuuta 2023
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Vastaus yritykseltä Vitality Institute

We are so happy to hear that you enjoy our peels and your results. Thank you for trying one of our peels and being a part of the VIPeel Family Luddy 🤩️

Saanut 4/5 tähteä

Very Good

The best face products ever

26. kesäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hey Tycora! We're so happy to hear that you are enjoying our products! Thank you so much for trusting us to take care of your skin. 😊️

Saanut 5/5 tähteä

I ordered the wrong product and caught…

I ordered the wrong product and caught the error within minutes of the order. I contacted your customer service and the specialist that I spoke with showed empathy, listened to my problem, cancelled the order and made it possible to order the correct product. Thank you for providing a great customer service experience.

30. kesäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Rita! Thank you for your feedback, we are happy to hear our customer service team was able to provide great service!

Saanut 5/5 tähteä

Ease of ordering

Ease of ordering, tracking and updates provided. Excellent product!

20. kesäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Thank you Rachel for such wonderful feedback! We strive to give the best service and ensure all of our VIPeel family is informed of any changes that might occur. We appreciate your kind words and can't wait to see what other products you will order from us in the future! 😍️

Saanut 5/5 tähteä

I can think of one word that describes…

I can think of one word that describes this sunscreen.......SMOOTH! What I hate the most about the majority of sunscreens is the way they feel when I'm putting them on my face. Usually they're too thick and feel awful while rubbing on. VI peel sunscreen feels absolutely amazing going on my skin. It glides across my face effortlessly! I'm so happy I found this!

2. kesäkuuta 2023
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Vastaus yritykseltä Vitality Institute

Hi Dena! Thank you for your review, we are so pleased to hear you have been enjoying our SPF!

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