Because when I call this associate, always takes care of me listens to my problem and takes care of what I need and that’s what CUSTOMER SERVICE is supposed to be. She is awesome. She’s professional... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy ordering and quick delivery. I love the cleanser and moisturizer and wish you would bring back the exfoliating body lotion!
I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Näytä lisää
Yritys on vastannut
First and foremost, I have yet to receive my product. Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my j... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Vitality Institute
Yrityksen kirjoittama
Confident Skin Begins with the Vitality Institute
The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!
The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.
Our Mission
Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.
Learn more about the Vitality Institute
Shop VI Derm
Book a VI Peel
About VI Peel
About the Vitality Institute
Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910
Who We Are
Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.
Rooted In Science, Backed by Proof
Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.
Our History
The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.
Yhteystiedot
Yhdysvallat
- 1-855-847-3357
- support@vipeel.com
- vipeel.com
4,5
Erinomainen
274 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 40 %: iin saamistaan huonoista arvosteluista
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Muut katsoivat myös näitä
Vi peel and their face wash changed my…
Vi peel and their face wash changed my face for the better. My confidence is through the roof.
20. helmikuuta 2024
Vastaus yritykseltä Vitality Institute
That's amazing! Thank you for the great review and we're so happy to hear that our products have helped improve your confidence! 💚
Good customer service
Good customer service. Order delivered promptly and in good order. Just love the SOF 50 cream.
15. helmikuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Suzanna, we love assisting you with your order! Glad to hear you love our SPF!! 😍️
Best facial products evef’
I see a plastic surgeon for my face she started me on your regimen and I couldn’t be happier with how I look I have had several
Peels and lazer treatments and my skin looks better than it ever has and I am 67 years old! Your products are amazing
9. helmikuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you so much! We're so happy you love your results! 💚
Vastaus yritykseltä Vitality Institute
Hi Roselbet! We love hearing how great your skin is looking, glad to hear you love it! 😍️
Delivery Issue
I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedited my product delivery. She is an example of what excellent customer service should be like. An absolute asset to your team
24. tammikuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Leslie, thank you so much for your feedback! I'm glad our team was able to assist you on making the delivery of your package easier for you. We appreciate your support and look forward to serving you again. Thank you for choosing VI Derm!💚️
Vastaus yritykseltä Vitality Institute
Thank you for the review! 💚
Products work well for my 40 year old…
Products work well for my 40 year old acne prone skin. I had the Vi Peel and loved it. Their customer service is excellent. I had a question and they resolved it immediately.
22. tammikuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review were happy to hear about your great experience with our products and service. Keep Glowing!
Vastaus yritykseltä Vitality Institute
Hi Jamie!
We're happy to hear you are satisfied with our products! We truly appreciate your feedback. Keep glowing! 🙂
I am so impressed and happy with my VI Peel
The entire process was only slightly uncomfortable and very easy to go through. I love the texture of my skin following the peel and I clearly see brighter skin.
11. tammikuuta 2024
Vastaus yritykseltä Vitality Institute
Hi, we love to hear how great your skin feels after a VI Peel! 😍️
I LOVE THE PRODUCTS SO FAR
I LOVE THE PRODUCTS SO FAR, THEY ARE NOT DRYING OR IRRITATING MY SKIN. WILL CONTINUE TO USE, ALSO WILL CONSULT MY FACIALIST ON VI PEELS
9. tammikuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review that's great to hear!
Lux products
I just started using the products. So, I can't give a review right now. The shipping is fast and using the website is easy. I'm hoping the products do as they claim. I'm really hoping the vitamin C serum works on my hyperpigmentation. I also use VI peels. I had 2 and I see some results. But, I still have a long ways to go and probably at least 2 more peels. I have used the peels about 7 years ago and they worked wonders on my hyperpigmentation. I am hoping it helps again and help with my breakouts of my cystic acne.
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vitality Institute
Thanks for sharing, we are rooting for your skincare journey!
I love the cleanser
I love the cleanser. But, would like to see discount codes on the product more often.
27. marraskuuta 2023
Vastaus yritykseltä Vitality Institute
We are so happy to hear you love the cleansers! If you sign up for our email notifications, you will be one of the first to know when new promotions are running 😊️
The precision Plus peel did absolutely…
The precision Plus peel did absolutely nothing for me. I used it to treat Malasma and it actually burned the area. It took 14 days for the burnt area to peel and the malasma is still present. I also have additional spots of malasma where none was present.
6. joulukuuta 2023
Vastaus yritykseltä Vitality Institute
Hi Lisa! Thank you for the review. This is very concerning! This sounds like an atypical experience and you should have not been burned provided the peel was applied correctly. Please email us at support@vipeel.com if you would like to discuss this further.
Vastaus yritykseltä Vitality Institute
Thank you for your review, we're happy to hear you are enjoying the SPF!
Great cleanser
I had a vipeel with my aesthetician and was given the sample gentle cleanser. My skin responded so well to it that I purchazed the full size.
29. marraskuuta 2023
Vastaus yritykseltä Vitality Institute
We are so happy to hear you love our Gentle Purifying Cleanser so much! Keep Glowing! 💚️
The pumps don't work on the products I…
The pumps don't work on the products I received. I have to open the top each time to use the products.
28. marraskuuta 2023
Vastaus yritykseltä Vitality Institute
We are sorry to hear that you were not able to dispense your product. We use bottles with an airless pump mechanism to ensure we preserve the potency and efficacy of our VI Derm products. With that, it may take more pumps than expected to start dispensing for the very first use. However, we would be more than happy to send you a replacement for the inconvenience. Please email us at support@vipeel.com!😊️
Exceptional Service
One of my products arrived damaged. I emailed expecting no response because customer service seems to be dead in this world in recent years. To my surprise, I received an immediate response and they shipped out a replacement. You've just won a customer for life! Thank you!
27. marraskuuta 2023
Vastaus yritykseltä Vitality Institute
Thank you for your review! We appreciate your support and look forward to serving you again. Thank you for choosing VI Derm!
Vastaus yritykseltä Vitality Institute
Hi there! We're sorry to read about your product! We would be happy to fix this for you. Please email us at support@vipeel.com. Thank you! 💚
Vastaus yritykseltä Vitality Institute
Thank you for the great review! 💚
I had some skin peeling near my lines…
I had some skin peeling near my lines around my mouth, but no peeling on my neck or chest area. The anti-itch cream I really liked and ordered a larger tube, did not particulary like the SPF 50 sun screen, it was too chalky white on my skin.
22. marraskuuta 2023
Vastaus yritykseltä Vitality Institute
Hi Adele!! Thank you so much for sharing your experience with the VI Peel! Results could vary depending on each individual, anything from light flaking to sheet peeling is considered normal. However, your skin will still reap the benefits the peel has to offer! You can always reach out to your practitioner to evaluate your skin progress. Also, we are happy to hear you decided to give our Post Treatment Repair Cream a try. Don't hesitate reaching out to us if you have any questions 😊️
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