Ordered 6 bottles from our local Provence village, received several updates on order, and the wine arrived at our Berkshire home in less than a week. This is our first time of using this supplier, but... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found it very easy to order my wine and i received an email of my purchase. I also received several communication regarding the status of my order. The courier sent me an email and a window of an... Näytä lisää
Yritys on vastannut
DHL delivery took a long time. Got 3 different e mails ,3 days apart , telling me they had the package. The problem "was a problem in your area", but no one could tell me what the problem was. packag... Näytä lisää
Yritys on vastannut
This 'mixed case' was purchased as a present, so I can't express an opinion on the wines' quality... but I have high expectations! UK buyers should be aware that delivery is from Europe and make appro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Buy Wine & Champagne online for delivery to the UK & EU. Vinatis' team of expert sommeliers focus on a quality selection so all bottles get blind tasted. ✅
Yhteystiedot
Ranska
- vinatis.co.uk
4,2
Hyvä
2 t. arvostelua
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent wine I couldn’t find anywhere…
Excellent wine I couldn’t find anywhere else, certainly not at these prices.
Delivery held up by customs, this however was no fault of Vinatis, but do be aware to leave time if ordering as a gift.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr. Martin,
Thank you for your feedback. We are delighted that you were able to discover this rare wine at an excellent price.
We understand the inconvenience caused by the customs-related delay and appreciate your understanding.
Looking forward to seeing you again on our site for new discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Very good service
Very good service, all arrived on time and very well packaged.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Hello,
Thank you for your order and your positive feedback.
We hope to see you again soon on our website for new adventures.
Kind regards,
Caroline - Vinatis Customer Service
Very good service and superb selection…
Very good service and superb selection of high quality wines at very good prices, delivery was very well organised with products packed very safely. Really impressed with this company and now is my favourite go to for purchases, excellent all round.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr Hunter,
Thank you very much for your kind feedback and for placing your trust in us. We are delighted to hear that our selection and the quality of our services meet your expectations.
Your satisfaction is extremely important to us, and your positive comments truly encourage our teams. We look forward to continuing to support you with your future purchases and providing you with the same level of care and quality.
Kind regards,
Karen – Vinatis Customer Service
Avoid at all costs
I ordered a bottle of champagne for a friend's birthday. As the website was .co.uk and the charges were in £'s I had no idea that the wine would be shipped from France. The wine was stuck at customs and so it missed my friend' birthday. They could give me no indication of when it would arrive so I cancelled the order and used a UK based supplier but the refund from Vinatis was not processed. It was a full time job trying to sort it out with their customer services. They finally delivered the wine late and refused to refund anything even the delivery charge despite rubbish service. I would never use them again and have advised many people to avoid them at all costs.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Customer,
Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you experienced.
We fully understand your disappointment regarding the delivery time. The delivery estimates provided are indicative only and may vary depending on customs clearance, which is unfortunately beyond our control.
We would also like to clarify that although our prices and currency are adapted to the destination country, our company is based in France. As a gesture of goodwill to compensate for the inconvenience caused, we are pleased to offer you a voucher equivalent to the delivery costs, valid for 6 months.
Once again, we apologise for this situation and hope these explanations have been helpful. We remain, of course, at your disposal if you require any further information.
Yours sincerely,
Karen - Vinatis Customer Service
Good company, used before and will use again
Bought some wines can't easily get in UK for the holidays. Reasonable prices and shipped promptly with no problems.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Hello,
We sincerely thank you for your positive feedback and are delighted to hear that our selection and fast shipping met your expectations.
We hope to have the pleasure of serving you again with your future orders.
Kind regards,
Caroline - Vinatis Customer Service
10/10
The easiest 5stars I’ll ever give. Cracking prices, wine and delivery. I’d give 6 stars if I could. And I’m not easily pleased
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr. Miller,
A huge thank you for your wonderful feedback! Your comments truly mean a lot to us.
We are delighted to hear that our prices, the quality of our wines, and the speed of our delivery have fully met your expectations, especially coming from someone who is “not easy to please”!
Your mention of “6 stars” gives us particular pleasure. Thank you for your trust.
We remain at your full disposal and look forward to assisting you with your future discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Very good service
Very good service. Ordered on a Wednesday and was delivered from France to Scotland within 5 days.
Would highly recommend on the price and delivery of their products.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr Motts,
Thank you very much for your comment.
Your satisfaction is important to us and we are delighted to have been able to fulfil your expectations.
Looking forward to seeing you again soon on our site.
Sincerely yours,
Caroline - Vinatis Customer Service
Great service
We bought 2 bottles of Ruinart, best prices we could find online. Quick delivery, well packaged. Very happy with my purchase 😊
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mrs HUNTER,
We sincerely thank you for your comment and your order.
We are delighted to hear that you are satisfied with your shopping experience at Vinatis.
Hope to see you again soon on our website for more discoveries !
Kind regards,
Caroline - Vinatis Customer Service
Loyal Vinatis customer for good reason.
I’ve been a Vinatis customer for a couple of years now, and for good reason. Service is 1st class, selection of wines is outstanding, the tracking is spot on and their website is encyclopaedic.
Couldn’t have a celebration without them now.
In fact, II have just taken delivery of a magnum of LUPO MERAVIGLIA TRE DI TRE 2023 - BOTTER from Puglia, IT & another magnum of CRÉMANT DE BOURGOGNE - PERLE D'AURORE - from the house of LOUIS BOUILLOT for our family feast this holiday season. Well happy!
26. marraskuuta 2025
Vastaus yritykseltä VinatisUK
Dear Customer,
Thank you so much for your wonderful message and for your loyalty over the years, it truly means a lot to us.
We are delighted to hear that you appreciate our service, wine selection, tracking, and website. Knowing that Vinatis has become part of your celebrations is the best compliment we could receive.
We wish you a wonderful holiday season filled with joy, great moments, and exceptional bottles.
Warm regards,
Caroline - Vinatis Customer Service
Great wine well priced and acceptable…
Great wine well priced and acceptable delivery time frames
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr CHRISTOPHER,
We sincerely thank you for your positive feedback.
We are delighted that the quality of our selections and our prices have met your expectations. Your satisfaction with the speed of delivery encourages us to continue our efforts.
Hope to see you soon on our site.
Kind regards,
Caroline - Vinatis Customer Service
Arrived safely
I bought some wines I could not easily find in the UK. I was concerned about ordering from France; however, the wines were despatched quickly and, once they'd cleared customs, were delivered promptly by DPD.
The bottles were very well packed and exactly as ordered. I've not tried the wines yet, but the ordering and delivery processes went well.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Amanda,
Thank you very much for your feedback!
We’re delighted to hear that your ordering and delivery experience went smoothly and that the wines arrived safely and as expected.
We hope you enjoy tasting them, and we look forward to serving you again soon!
Sincerely yours,
Caroline - Vinatis Customer Service
Pleasantly Surprised
Ordered champagne for the festive period as it was on offer at a good price. Arrived quickly, well packaged. Very happy with my first experience of Vinatis
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mrs PENMAN,
Thank you very much for your comment.
Your satisfaction is important to us and we are delighted to have been able to fulfil your expectations.
Looking forward to seeing you again soon on our site.
Sincerely yours,
Caroline - Vinatis Customer Service
Excellent service with a quick delivery…
Excellent service with a quick delivery time. Binaries is my go to due to the great choice of wines. There is something for everyone.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr. BARRATT,
We sincerely thank you for your positive feedback.
We are delighted that the variety of our selection and the speed of our shipping met your expectations.
Your loyalty is greatly appreciated, and we remain at your disposal for any further requests.
Kind regards,
Caroline – Vinatis Customer Service
Modeste
Good quality of the product, faster delivery with a good delivery company. Relatively competitive prices
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr Modeste,
We would like to thank you for your positive feedback.
We’re glad to hear that you are satisfied with the product quality, fast delivery, and our competitive prices.
We look forward to serving you again soon!
Sincerely yours,
Caroline - Vinatis Customer Service
Better than expected!
Prompt delivery, excellent and huge range on offer, superior packaging. I shall be back!
22. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr ADAMS,
We would like to thank you very much for your kind feedback!
We’re delighted to hear that you were satisfied with the delivery and our products.
Hope to see you soon on our site.
Sincerely yours,
Caroline – Vinatis Customer Service
Great service fast delivery no issues
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr John,
We greatly appreciate your positive feedback and your satisfaction rating.
See you soon on our website for new tasting adventures.
Sincerely yours,
Caroline - Vinatis Customer Service
Wine delicious but impossible website
Wine delicious but impossible website – in a loop from hell trying to sign into my account.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mrs. SUSAN,
We would like to thank you very much for your kind words about our wines; we truly appreciate it!
Regarding the difficulty you are experiencing when trying to log into your Vinatis account, we kindly invite you to contact our customer service directly via our platform: https://www.vinatis.co.uk/contact-us. They will be happy to assist you and find a solution to this issue.
We appreciate your understanding and remain at your disposal for any further questions or assistance.
Kind regards,
Caroline – Vinatis Customer Service
Excellent Service
We were very pleased with the service from Vinatis. The wines we ordered were exactly as described and they arrived when expected.
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr Patrick,
We would like to thank you for your kind words.
We are happy to read that you are satisfied with our services. This has always been our goal, and your feedback inspires us to continue striving for excellence.
We look forward to serving you again soon with more exciting discoveries.
Yours sincerely,
Caroline - Vinatis Customer Service
Excellent service
Excellent service, the beers pretty good too
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Mr David Slone,
Thank you very much for your positive feedback and 5-star rating!
It is a real pleasure to count you among our customers.
We look forward to your next order!
Kind regards,
Caroline - Vinatis Customer Service
An excellent service
An excellent service from start to finish. No hidden costs, excellent communication and quality products. Recommended!
22. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä VinatisUK
Dear Customer,
We sincerely thank you for your kind feedback!
We are delighted to hear that your order met your expectations.
Your recommendation means a lot to us. We look forward to welcoming you again soon for new experiences.
With our best regards,
Caroline – Vinatis Customer Service
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