Such a wonderful experience I was a little nervous as dress shopping for my daughter’s wedding. I shouldn’t have been nervous as Melisa was absolutely wonderful and had lots of options ready and made... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
probably the best purchase experience I've had in a while. regardless of all the compliments I got on the dress, the shipping was so fast and smooth, got updates via whatsapp which is so convenient. J... Näytä lisää
Yritys on vastannut
I am very satisfied. Recently bought a dress and a few items from loungewear. Great natural materials, products were made of cotton, wool, mohair, also products were made in Portugal which really matt... Näytä lisää
Yritys on vastannut
Several folks covering the floor but all seemed very unimpressed with me. I’ve shopped regularly at the London store when I have a night or two in town traveling from Seattle. I love your clothing, yo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2008 with a collection of dresses celebrated for their cut and fit, Victoria Beckham’s eponymous label forms the basis of the modern woman’s wardrobe; versatile and wearable yet rooted in modernity with a sophisticated ease. Developed at the Victoria Beckham atelier in London, today the brand offering includes ready-to-wear, footwear, expertly crafted eyewear, and timeless leather goods.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- clientservices@victoriabeckham.com
- victoriabeckham.com
4,0
Hyvä
752 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The lady who is on the make up stand…
The lady who is on the make up stand was amazing and really took the time to explain all the products to me. Its have changed the way I look and feel every morning.
20. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Hi,
Thank you for your wonderful feedback. We're delighted to hear that our team took such great care in explaining the products and made a positive difference to your experience.
We truly appreciate your kind words and are so pleased to hear the impact this has had for you. We look forward to welcoming you back again soon.
Kind regards,
Ishtar
Beautiful dress, excellent quality, packaged perfectly
The dress arrived promptly and was well packaged and of excellent quality. It fitted perfectly and it was elegant. I wore it for my mother’s funeral having only recently watched and enjoyed the Victoria Beckham documentary with my mother. Thank you.
20. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Emma,
Thank you for taking the time to share your experience with us.
We are delighted to hear that your dress arrived promptly, was beautifully presented, and met your expectations in both quality and fit. Knowing that you found it elegant and perfect for the occasion means a great deal to us.
We are also deeply touched to learn of the significance this dress held for you. It is incredibly meaningful to know that wearing a Victoria Beckham piece provided a special connection to a documentary you had recently enjoyed together.
We are truly honoured that you chose Victoria Beckham for such an important occasion.
Kind regards,
Melody - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Caroline,
Thank you for your wonderful review.
We are delighted to hear that you are pleased with the quality of your Victoria Beckham pieces and that you had a positive experience with our Client Services team.
Providing exceptional products alongside attentive and timely support is very important to us, so it is especially rewarding to receive such kind feedback.
Thank you for your support, and we look forward to assisting you again in the future.
Kind regards,
Melody - Client Services
Dress is see through
Dress is see through, and unfortunately only after arrival was it made clear that a return from Canada was not possible.
19. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Ada,
Thank you for taking the time to share your feedback.
We are sorry to hear that the dress did not meet your expectations and that you experienced difficulties when looking to arrange a return.
We would like to clarify that returns from Canada are possible through our international returns portal. As we operate separate returns portals for different regions, customers returning orders from Canada would need to access the international returns process in order to generate their return documentation.
We appreciate that this may not have been immediately clear, and we apologise for any confusion caused. Had our Client Services team been contacted, we would have been happy to guide you through the correct returns process and assist with arranging your return.
Should you still require any assistance, please do not hesitate to contact our Client Services team at clientservices@victoriabeckham.com, who will be delighted to help.
Kind regards,
Melody - Client Services
Amazing service very attentive a…
Amazing service very attentive a perfect shopping experience xx
19. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Alison,
Thank you for your kind feedback. We're thrilled to hear that you had such a positive shopping experience and found our team attentive and helpful throughout your visit.
We truly appreciate your lovely comments and look forward to welcoming you back again soon.
Kind regards,
Ishtar
Vastaus yritykseltä Victoria Beckham
Dear Pauline,
Thank you for the wonderful feedback!
We're so glad you're loving the design and quality of your new items.
Enjoy, and we look forward to welcoming you back soon to Victoria Beckham.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Stefanie,
Thank you so much for the review!
We are thrilled to hear that you are happy with our service, as well as the design and quality of our products.
Delivering excellence across the board is always our goal, and we look forward to welcoming you back soon at Victoria Beckham.
Kind Regards,
Rio - Client Services
Dress purchased was fine but Shop staff was rude!
Dress purchased was fine though too small for partner. Returned at shop with little fuss. However, bought another dress at the shop at Dover street which we love and required alteration. Came back for the alteration with the tailor last week, sales advisor we approached at first instance was rude, was not managing expectations to say someone will be with us and instead decided to say that if we are rude she will not serve us. No one was rude, we were wondering what was happening having come in a few times over the week, we just wanted some service!! Really left a sour taste!
5. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Hi Mark,
Thank you for taking the time to share your experience with us.
I am sorry to learn that your subsequent visit to our Dover Street store left you feeling disappointed.
Providing a welcoming and attentive service is something we take very seriously, and it is concerning to hear that your interaction with our team did not reflect the standards we strive to deliver. We understand how frustrating it can be when expectations are not clearly managed, particularly after multiple visits regarding an alteration.
Your feedback has been shared with the relevant team for review, and we appreciate you bringing this matter to our attention.
We hope that we will have the opportunity to provide you with a much more positive experience in the future.
Kind regards,
Ishtar
Vastaus yritykseltä Victoria Beckham
Dear Michelle,
We appreciate you taking the time to leave a review.
We are happy to hear that we have met your expectations, and we look forward to welcoming you back soon at Victoria Beckham.
Kind Regards,
Rio - Client Services
Absolutely impeccable
Absolutely impeccable ! A fantastic fit, flattering fabric , showing the best features of my body and concealing the rest . Magic !
17. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Thank you for such a wonderful compliment!
Creating a flawless fit with high-quality, flattering fabric is our ultimate goal, and we are thrilled that this piece did exactly what it was supposed to do.
Enjoy wearing your new favorite item, and we look forward to welcoming you back soon at Victoria Beckham.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Cristina,
Thank you for sharing your experience.
We are thrilled to hear that our service was efficient and that the items met your expectations.
We look forward to welcoming you back for your next order with us at Victoria Beckham.
Kind Regards,
Rio - Client Services
I was really satisfied with all clothes…
I was really satisfied with all clothes from VB. I love the designe. I thanks a lot to Biljana with nice help during the shopping . JM
15. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Hi Jana,
Thank you for your kind feedback.
We are delighted to hear that Biljana provided such a positive experience during your visit. Your comments are greatly appreciated and will be shared with her.
We very much look forward to welcoming you back to Victoria Beckham in the near future.
Kind regards,
Ishtar
Super efficient service
Super efficient service. I am absolutely thrilled with my dress!
15. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Susan,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with the service you received and that your order arrived efficiently. It is even more rewarding to know that you are absolutely thrilled with your dress.
Your kind words mean a great deal to us, and we truly appreciate your support of Victoria Beckham. We hope you enjoy wearing your dress and look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Razen,
Thank you for your wonderful review.
We are delighted to hear that you found your Victoria Beckham piece simply beautiful. Knowing that our designs are appreciated in this way means so much to us.
Thank you for your support, and we hope to welcome you back again soon.
Kind regards,
Melody - Client Services
Classic quality
Quick responses. Efficient updates on deliveries. Clothing quality and fit exceptional.
14. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Susan,
Thank you for taking the time to share your experience.
We appreciate you highlighting our communication and the quality of our clothing.
We hope you continue to enjoy your item.
We look forward to welcoming you back to the Victoria Beckham website in the future.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Clare,
Thank you for sharing your feedback.
We are happy to hear that you're pleased with your recent experience with us.
We appreciate the support, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Rio - Client Services
Love VB dresses
Love VB dresses. Classy and still a bit sexy. Great customer service. I’m a customer for life!
14. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Tiffany,
Thank you for sharing your experience!
We are absolutely thrilled to hear that you love our dresses.
Knowing our customer service met your expectations makes it even better.
We look forward to welcoming you back soon!
Kind Regards,
Rio - The Client Service Team
Vastaus yritykseltä Victoria Beckham
Dear Adele,
Thank you for your wonderful review.
We are delighted to hear that you received fabulous service. Providing an exceptional experience for our customers is always our priority, so it is incredibly rewarding to receive such positive feedback.
Thank you for your support, and we look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
I was so excited.. but disappointed
I was so excited, this is the first time I've ordered a piece from VB, and I've heard she is fastidious about quality....but I was so disappointed!
It felt like a delivery from Next. There was one sheet of tissue that the dress was wrapped around and the dress was a crumpled mess.
I had just expected it to be lined and was so shocked that it wasn't.
20. toukokuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Felicia,
Thank you for taking the time to share your feedback.
We are very sorry to hear that your first experience with Victoria Beckham did not meet your expectations. We understand how disappointing it must have been to receive a piece you were so excited about and find that the presentation and packaging fell short of what you anticipated.
We appreciate your comments regarding both the condition in which the dress arrived and your expectations of the garment's construction. Customer feedback such as yours is invaluable, and we will ensure your comments are shared with the relevant teams for review.
We would welcome the opportunity to discuss your experience further and assist with any concerns you may have regarding your order. Please do not hesitate to contact our Customer Care team, who will be happy to help.
Kind regards,
Melody - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Zoe,
Thank you so much for your lovely review. We are delighted to hear that Melisa made your visit such a special and memorable experience.
Your kind words mean a great deal, and we will be sure to share your feedback with her.
We look forward to welcoming you back again soon.
Best wishes,
Ishtar
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