probably the best purchase experience I've had in a while. regardless of all the compliments I got on the dress, the shipping was so fast and smooth, got updates via whatsapp which is so convenient. J... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am very satisfied. Recently bought a dress and a few items from loungewear. Great natural materials, products were made of cotton, wool, mohair, also products were made in Portugal which really matt... Näytä lisää
Yritys on vastannut
Several folks covering the floor but all seemed very unimpressed with me. I’ve shopped regularly at the London store when I have a night or two in town traveling from Seattle. I love your clothing, yo... Näytä lisää
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Highly recommend Biljana at VB flagship Dover Street. Wonderful personal service and totally committed to the ethos of the brand. Biljana is an asset to the company and is a big part of me returning... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2008 with a collection of dresses celebrated for their cut and fit, Victoria Beckham’s eponymous label forms the basis of the modern woman’s wardrobe; versatile and wearable yet rooted in modernity with a sophisticated ease. Developed at the Victoria Beckham atelier in London, today the brand offering includes ready-to-wear, footwear, expertly crafted eyewear, and timeless leather goods.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- clientservices@victoriabeckham.com
- victoriabeckham.com
3,9
Hyvä
748 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The saleswomen were very nice and good…
The saleswomen were very nice and good listener and helped me to choose the product
And the shop was wonderful like always and finally the beauty product are unbelievable
26. kesäkuuta 2026
Fantastic service
Fantastic service, super attentive staff (and she's gorgeous too).
26. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Victoria,
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the quick delivery and the quality of your denim.
Your support is greatly appreciated, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Happy customer
There was ease in ordering the product, it arrived beautifully wrapped and most importantly it looks amazing!!!
25. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Sharena,
Thank you for your wonderful feedback. We’re delighted to hear that you found the ordering process seamless and enjoyed the presentation of your order.
Most importantly, it’s lovely to know that you are so pleased with your purchase. Your support means a great deal to us, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
probably the best purchase experience…
probably the best purchase experience I've had in a while. regardless of all the compliments I got on the dress, the shipping was so fast and smooth, got updates via whatsapp which is so convenient. Just great.
18. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Alex,
Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience shopping with us.
It’s especially lovely to know that you received so many compliments on your dress and that you found the delivery experience fast, smooth, and convenient with our WhatsApp updates.
Your support means a great deal to us, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Melisa B
Melisa B - sales associate from London shop was very nice, pleasant, professional and helpful. Communication was easy and fast, am very happy with the service, delivery and my shoes in the end.
18. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Customer,
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear that Melisa provided such a positive experience and that her helpful, professional service made your shopping journey so enjoyable. We’re also pleased to know you were happy with your delivery and your new shoes.
We will be sure to share your kind words with Melisa and the London team.
Thank you again for your support, and we hope to welcome you back soon.
Warm regards,
Ishtar
Fast Delivery
24. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the speed of your delivery.
Your support is greatly appreciated, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Quick delivery and easy return
Quick delivery and easy return
I am so sorry, that the dress does not fit me
24. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Renate,
Thank you for your feedback. We’re delighted to hear that you were pleased with the quick delivery and easy returns process.
We’re sorry to hear that the dress was not the right fit on this occasion, but we hope to welcome you back in the future and help you find a piece that is perfect for you.
Kind regards,
Laura - Client Services
The highest quality and service
Speed, efficiency and luxurious beautiful products. I can’t find a single fault i will always remain a loyal customer. Thank you!
24. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Emma,
Thank you for your wonderful feedback. We’re delighted to hear that you value the speed, efficiency, and quality of your experience with us.
Your loyalty means a great deal to us, and we are truly grateful for your continued support. We look forward to welcoming you back to the Victoria Beckham website for many years to come.
Kind regards,
Laura - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Leanne,
Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience.
Your support means a great deal to us, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Camicia perfetta, chic e spedizione rapidissima
Camicia stupenda, molto chic e perfetta in ogni dettaglio. Acquisto online velocissimo, spedizione super rapida e misure descritte in modo impeccabile.
23. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Federica,
Thank you for your wonderful feedback. We’re delighted to hear that you love your shirt and appreciate the craftsmanship and attention to detail.
It’s also great to know that you found the online shopping experience seamless, with quick delivery and accurate sizing information. We truly appreciate your support and look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Perfect
Perfect. Adore VB products. Feel classy and modern and powerfull in the same time.
16. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Thank you for your wonderful feedback. We’re delighted to hear how much you love the Victoria Beckham collections.
It’s especially lovely to know that our pieces make you feel classy, modern, and empowered. Your support means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
Laura - Client Services
Quick delivery and beautiful dress for…
Quick delivery and beautiful dress for my daughter’s graduation! She looked classy and the dress was comfortable!
23. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Nicky,
Thank you for your lovely feedback. We’re delighted to hear that your daughter’s dress arrived quickly and was the perfect choice for such a special occasion.
It’s wonderful to know that she felt both comfortable and elegant wearing it for her graduation. We truly appreciate your support and hope she had a fantastic day celebrating her achievement.
Kind regards,
Laura - Client Services
great customer service + fast delivery
12. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Chloe,
Thank you for your kind feedback. We’re delighted to hear that you were pleased with both our customer service and the speed of delivery.
Your support is greatly appreciated, and we look forward to welcoming you back to the Victoria Beckham website in the future.
Kind regards,
Laura - Client Services
Have never experienced better customer…
Have never experienced better customer service than this. Did a claim on a Friday and on Tuesday the week after I received a new item.
Keep up the good work and I will soon be back a place a new order.
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Victoria Beckham
Thank you for your wonderful feedback. We’re delighted to hear that your claim was resolved quickly and that your replacement item reached you so promptly.
Providing an efficient and seamless experience for our clients is incredibly important to us, so your kind words mean a great deal to the team. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Laura - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Heidi,
Thank you for sharing your feedback.
We are glad to hear that everything met your expectations.
We look forward to you shopping with us again.
Kind Regards,
Duffy - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Caroline,
Thank you for sharing your lovely review.
We are delighted to hear that your order arrived quickly and that you love your beautiful dress. It's always rewarding to know that our products and service have met your expectations.
Thank you for your support of Victoria Beckham. We look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
Victoria beauty and fashion are classy…
Victoria beauty and fashion are classy super quality her makeup is great long lasting her delivery is fast and any queries are dealt with promptly love her brand shopped with her for years never disappoints happy with service
15. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Michelle,
Thank you so much for your wonderful review and for your continued loyalty to Victoria Beckham.
We are delighted to hear that you enjoy both our fashion and beauty collections and that you appreciate the quality, craftsmanship, and lasting performance of our products. It's especially rewarding to know that our delivery service and Client Services team have consistently met your expectations over the years.
Your kind words and ongoing support mean a great deal to us. Thank you for being such a valued customer.
We look forward to welcoming you back for many more enjoyable shopping experiences.
Kind regards,
Melody - Client Services
Staff problem
Staff aren’t forth coming to help you. You have to seek them first. Once you do that they are helpful.
15. kesäkuuta 2026
Bag is lovely but I would have…
Bag is lovely but I would have preferred it to be in a branded VB box like Aspinal .
21. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Margaret,
Thank you for taking the time to share your feedback.
We are delighted to hear that you love your Victoria Beckham bag. It's wonderful to know that you're pleased with your purchase.
We also appreciate your comments regarding the packaging. We understand your preference for a branded presentation box, and feedback such as yours is invaluable as we continue to review and enhance our customer experience. We will be sure to share your suggestion with the relevant team.
Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
Melody - Client Services
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