Banner for Victoria Beckham

Victoria Beckham Arvostelua 

749
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

probably the best purchase experience I've had in a while. regardless of all the compliments I got on the dress, the shipping was so fast and smooth, got updates via whatsapp which is so convenient. J... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am very satisfied. Recently bought a dress and a few items from loungewear. Great natural materials, products were made of cotton, wool, mohair, also products were made in Portugal which really matt... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Highly recommend Biljana at VB flagship Dover Street. Wonderful personal service and totally committed to the ethos of the brand. Biljana is an asset to the company and is a big part of me returning... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Several folks covering the floor but all seemed very unimpressed with me. I’ve shopped regularly at the London store when I have a night or two in town traveling from Seattle. I love your clothing, yo... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike
  2. Naistenvaateliike

Yrityksen kirjoittama

Founded in 2008 with a collection of dresses celebrated for their cut and fit, Victoria Beckham’s eponymous label forms the basis of the modern woman’s wardrobe; versatile and wearable yet rooted in modernity with a sophisticated ease. Developed at the Victoria Beckham atelier in London, today the brand offering includes ready-to-wear, footwear, expertly crafted eyewear, and timeless leather goods.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

749 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(749)

486 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The best experience

The best experience! Well working website, next day free delivery and speedy money transfer when you return staff, you don’t need to wait another week to get your money back. The goods are such excellent quality, too. Highly recommended.

11. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Svitlana,

Thank you for your kind feedback! We are happy to hear that, from navigating the website to speedy deliveries and fast refunds, we exceeded your expectations.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Service

Saanut 5/5 tähteä

Beautiful shoes simply stunning and the…

Beautiful shoes simply stunning and the highest quality which of course you would expect. Delivery was extremely fast and the shoes were presented perfectly.

11. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Jodie,

Thank you so much for this lovely review! 

We are absolutely thrilled to hear that your new shoes exceeded expectations and arrived beautifully presented.

We hope you enjoy wearing your shoes, and look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Cliient Service

Saanut 2/5 tähteä

I ordered the dress 3 weeks ago and it…

I ordered the dress 3 weeks ago and it still hasn’t arrived. The event I needed it for has come and gone a week ago. When I reached out to VB they said it was shipped out with other items in a bulk shipment and couldn’t tell me exactly when I would be receiving the dress. Walmart has better customer service!

11. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Elizabeth,

Please accept our sincerest apologies.

We are absolutely sorry to hear that your order missed your event; we know how important 
those occasions are, and we completely let you down here. 

We did experience a severe customs clearance issue with a bulk shipment to the US, which 
is still ongoing.

We will reach out to you separately via email with next steps.

We appreciate your patience and understanding.

Kind Regards,

Rio - Client Services

Saanut 1/5 tähteä

It has still not been delivered

It has still not been delivered. Been over 3 weeks. Quite shocking

11. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Nicole,

We are incredibly sorry for this delay. 

We are currently experiencing an unexpected holdup with US Customs that has impacted several of our recent shipments. 

We completely understand your frustration, as 3 weeks is far longer than our usual delivery window. 

We will reach out to you separately via email with next steps.

We appreciate your patience and understanding.

Kind Regards,

Rio - Client Services

Saanut 5/5 tähteä

Beautifully made jacket

Beautifully made jacket. The jacket in Macintosh fabric is a modern design that is incredibly flattering. The advice in the webpage on size and fit was perfect. Dispatch and delivery was very fast. All in all top marks for VB.

11. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Mrs Butler,

Thank you for sharing your experience with us. 

We are so glad that you’re loving the modern design and quality of the Mackintosh fabric, so it is incredibly rewarding to hear we hit the mark for you.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Saanut 5/5 tähteä

The product fully met my expectations…

The product fully met my expectations and overall I am very satisfied with it.
The quality is excellent and clearly reflects good manufacturing standards.
Customer service was very helpful, professional, and responsive throughout the process.
The usage is very simple and intuitive, making it easy to operate in daily practice.
The system/interface is well-designed and user-friendly.
Overall, I would definitely recommend this product without hesitation.

4. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Symeon,

Thank you so much for sharing your lovely feedback.

We are delighted to hear that your purchase met your expectations and that you are so pleased with the quality of your Victoria Beckham product. It's especially rewarding to know that you found our Customer Care team helpful, professional, and responsive throughout your experience.

Your kind words about the overall shopping experience and your recommendation mean a great deal to us. Feedback like yours is truly appreciated by the entire team.

Thank you for your support of Victoria Beckham. We look forward to welcoming you back again soon.

Kind regards,

Melody - Client Services

Saanut 5/5 tähteä

Beauty That Becomes Part of Your Story

I never expected a blush to become something my 80-year-old Mother and I would both fall in love with-but that's exactly what happened.

I recently traveled to visit my Mom, who is currently navigating a medical journey and isn't able to get out much. During my trip, she mentioned she had been looking for a new blush. Unfortunately, we weren't able to make it out to shop together for one, so I suggested we try the two blushes I happened to have with me in my makeup bag.

The moment we applied Victoria Beckham Beauty's Cheeky Posh Blush in Rollerskate, we both knew. It looked absolutely beautiful on her - fresh, elegant, and incredibly natural. We didn't even need to compare it with the other blush. I reordered it as soon as I got home so we'd each have one.

So yes...my 80-year-old Mom and I now wear the same blush, and I absolutely love that.

I first discovered Victoria Beckham Beauty about three years ago while browsing online and have been a fan ever since. The products that initially won me over were Lid Lustre in Honey and the Satin Kajal Liner in Bronze, but Cheeky Posh in Rollerskate has become my everyday go-to. The color, texture, and beautiful satin finish are simply stunning.

Beyond the products themselves, I appreciate how intentional everything about the brand feels. The packaging is beautifully luxurious, the formulations are clean, and every detail feels thoughtfully considered.

What truly sets Victoria Beckham Beauty apart, though, is the color palette. The shades are sophisticated, timeless, and effortlessly elegant. The shimmer is refined rather than overpowering, and the colors enhance rather than mask. In my opinion, their color curation is second to none - every color and shade is gorgeous.

I was beyond excited when Victoria Beckham Beauty opened its first U.S. store at Bal Harbour Shops last month. Since I live in Miami, I couldn't wait to visit. I raced there after work during opening week and made it just before closing because I was so excited to experience it in person.. The boutique is absolutely stunning and reflects the brand beautifully: elegant, refined, thoughtful, and impeccably curated, with service that felt just as elevated as the products.
I already have my eye on several more products and can't wait to go back. I much prefer shopping for makeup in natural daylight, so I'm looking forward to spending a bit more time there on my next visit.

Victoria Beckham Beauty has become one of those rare brands that consistently delivers - not just beautiful makeup, but products that feel special every time you use them. And every time I wear Rollerskate, I'll think of my Mom and smile.

8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Nimma,

Thank you so much for taking the time to share such a heartfelt review.

We were truly touched to read about the special connection that Cheeky Posh in Rollerskate has created for you and your mother. It means so much to know our products have become part of such a meaningful memory.

We're also delighted to hear how much you've enjoyed our products over the years and that you had such a wonderful experience visiting our Bal Harbour boutique. Your kind words about the products and the in-store experience mean a great deal to our team.

Thank you again for your continued support. We look forward to welcoming you back again soon.

Warm regards,
Ishtar

Saanut 5/5 tähteä

Beauty That Becomes Part of Your Story

★★★★★

I never expected a blush to become something my 80-year-old Mother and I would both fall in love with-but that's exactly what happened.

I recently traveled to visit my Mom, who is currently navigating a medical journey and isn't able to get out much. During my trip, she mentioned she had been looking for a new blush. Unfortunately, we weren't able to make it out to shop together for one, so I suggested we try the two blushes I happened to have with me in my makeup bag.

The moment we applied Victoria Beckham Beauty's Cheeky Posh Blush in Rollerskate, we both knew. It looked absolutely beautiful on her - fresh, elegant, and incredibly natural. We didn't even need to compare it with the other blush. I reordered it as soon as I got home so we'd each have one.

So yes...my 80-year-old Mom and I now wear the same blush, and I absolutely love that.

I first discovered Victoria Beckham Beauty about three years ago while browsing online and have been a fan ever since. The products that initially won me over were Lid Lustre in Honey and the Satin Kajal Liner in Bronze, but Cheeky Posh in Rollerskate has become my everyday go-to. The color, texture, and beautiful satin finish are simply stunning.

Beyond the products themselves, I appreciate how intentional everything about the brand feels. The packaging is beautifully luxurious, the formulations are clean, and every detail feels thoughtfully considered.

What truly sets Victoria Beckham Beauty apart, though, is the color palette. The shades are sophisticated, timeless, and effortlessly elegant. The shimmer is refined rather than overpowering, and the colors enhance rather than mask. In my opinion, their color curation is second to none - every color and shade is gorgeous.

I was beyond excited when Victoria Beckham Beauty opened its first U.S. store at Bal Harbour Shops last month. Since I live in Miami, I couldn't wait to visit. I raced there after work during opening week and made it just before closing because I was so excited to experience it in person.. The boutique is absolutely stunning and reflects the brand beautifully: elegant, refined, thoughtful, and impeccably curated, with service that felt just as elevated as the products.
I already have my eye on several more products and can't wait to go back. I much prefer shopping for makeup in natural daylight, so I'm looking forward to spending a bit more time there on my next visit.

Victoria Beckham Beauty has become one of those rare brands that consistently delivers - not just beautiful makeup, but products that feel special every time you use them. And every time I wear Rollerskate, I'll think of my Mom and smile.

9. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Nimma,

Thank you so much for taking the time to share your beautiful story with us.

We were truly touched to hear how Cheeky Posh in Rollerskate became something so special for both you and your mother. Knowing that our products can be part of such meaningful moments is incredibly rewarding.

We're also delighted to hear how much you've enjoyed Victoria Beckham Beauty over the years and that you had such a wonderful experience visiting our Bal Harbour boutique.

Thank you again for your thoughtful review. We wish you and your mother all the very best and look forward to welcoming you back again soon.

Kind regards,
Ishtar

Saanut 1/5 tähteä

No more acces to homepage from germany

From germany there is no more acces to the homepage victoriabeckham.com
The button „shop now“ does not work for germany.
Could you please fix this error.
Thanks.
Kind regards

10. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Gabrièle,

Thank you for taking the time to bring this to our attention.

We are sorry to hear that you have been unable to access our website from Germany and that the "Shop Now" button is not working as expected.

Please be assured that we are currently investigating this issue with our technical team to identify the cause and restore normal functionality as quickly as possible.

We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this. Thank you again for making us aware of the issue.

Kind regards,

Melody - Client Services

Saanut 5/5 tähteä

Wonderful experience

We were greeted from the moment we walked into the shop, the assistant was showing us around and explaining about the new location. I absolutely loved a pair of shoes so the assistant helped me with the size. Super friendly staff and we will def be back!

10. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Agatha,

Thank you for taking the time to share your feedback.

We are delighted to hear that you enjoyed your visit and that our team made you feel welcome from the moment you arrived. It is wonderful to know that you received attentive service and found a pair of shoes you loved.

Your kind comments are greatly appreciated, and we look forward to welcoming you back to the boutique in the future.

Kind regards,
Ishtar

Saanut 1/5 tähteä

Horrible business

I had a large delivery but a lot of the items weren’t very nice quality. I ended up keeping only two items. A pair of black trousers and a cashmere top. I washed the trousers once at 30C and it came out blotchy with a lot of the black washed out. That has never happened to me even with £30 black trousers. Then the top after two short wears had threads come out and one made a hole that rapidly spread like a pair of tights. Both items and over £600 going in the bin within days of purchase. Customer service is putting all blame on me. I think it’s despicable and what a horrible business. No wonder it’s failing.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Philippa,

Thank you for taking the time to share your feedback with us.

We are truly sorry to learn of your disappointment regarding the quality of your items and the service you have experienced.

We have contacted you directly via email to provide steps towards resolving this matter.

We appreciate your patience and understanding.

Kind Regards,

Rio - Client Services

Saanut 5/5 tähteä

Fast shipping to US

I ordered a belt from the US. Shipping was super fast considering item was coming from the UK. Belt was high quality and discounted so it was a great value!

10. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Melissa,

Thank you so much for the fantastic feedback on your international order!

We are absolutely thrilled to hear that your new belt made it to the US in record time and that you're happy with the quality and value.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Saanut 5/5 tähteä

I am very satisfied

I am very satisfied. Recently bought a dress and a few items from loungewear. Great natural materials, products were made of cotton, wool, mohair, also products were made in Portugal which really matters to me. No nonsense like polyester etc. Items arrived on time, nicely packed. I am a returning customer.

2. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Kristina,

Thank you so much for your wonderful review and for your continued support of Victoria Beckham.

We are delighted to hear that you are so pleased with your recent purchases. It's especially lovely to know that you value the craftsmanship and quality of the garments. We're also pleased that your order arrived promptly and beautifully packaged.

Thank you for choosing Victoria Beckham time and again. We truly appreciate your loyalty and look forward to welcoming you back for many more enjoyable shopping experiences.

Kind regards,

Melody - Client Services

Saanut 5/5 tähteä

Thank you

My wife love the sunnies.

2. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Nick,

Thank you for sharing your wonderful review.

We are delighted to hear that your wife loves her Victoria Beckham sunglasses. We hope they bring her many stylish moments and become a favourite accessory for years to come.

Thank you for your support, and we look forward to welcoming you back again soon.

Kind regards,

Melody - Client Services

Saanut 5/5 tähteä

I love the makeup products and…

I love the makeup products and fragrances and enjoyed seeing them in person

6. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Hi,

Thank you for taking the time to share your feedback.

We're so pleased to hear that you love our makeup products and fragrances and that you enjoyed your time in store. It's wonderful to know you had such a positive experience.

We truly appreciate your kind words and look forward to welcoming you back again soon.

Kind regards,
Ishtar

Saanut 5/5 tähteä

The dress arrived on time and was as…

The dress arrived on time and was as expected

9. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Sofia,

Thank you for the review! 

We are so glad to hear your dress arrived right on time and met your expectations perfectly. 

We hope you love wearing it, and we look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Saanut 2/5 tähteä

Customer service is an art

I have a lot of appreciation for the brand, the shop and the team that tries to make the shopping experience pleasant.
Unfortunately, my last purchase was not successful and it is already a month that I cannot get the desired item shipped to me in the right size and communication with the sales person is experiencing delays and a lot of unresponsiveness.

2. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Alexandra,

Thank you for taking the time to share your feedback and for your kind comments about our brand, store and team. They are greatly appreciated.

I am very sorry to hear that your recent experience did not reflect the seamless service we strive to provide, particularly in relation to receiving your exchange in the correct size and the length of time this took to resolve.

Whilst some of the delays were unfortunately outside of our immediate control due to shipping and customs processes, we fully appreciate the disappointment and inconvenience this caused and understand how this impacted your overall experience.

Thank you for your patience and understanding whilst we worked to resolve the matter. We truly value your support and hope to have the opportunity to welcome you back and provide you with the level of service you expect from Victoria Beckham.

Kind regards,
Ishtar

Saanut 1/5 tähteä

I never received the item!

I never received the item!
I actually left your London office a message today.
1. I bought the wide satin tuxedo belt in 70 cm. Too small. I shipped it back with all the packaging. I never received the credit
2. I repurchased the belt in 80 cm. It never arrived.
I really need some customer service here.

8. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Irina,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your experience and understand how frustrating this situation has been.

Having reviewed your case, we can confirm that we did not receiver any communication regarding the issue you have occurred regarding yout order. We have now followed you via email with an update. Your replacement order has now been prioritised and will be shipped as soon as possible.

Regarding your original return, we have not yet received the parcel back at our warehouse. Unfortunately, we are only able to process a refund once the returned item has been received and inspected. As soon as it arrives, we will ensure your refund is processed without delay.

We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter. If you have any further questions, please do not hesitate to reply to our email, and we will be happy to assist you further.

Kind regards,

Melody - Client Services

Saanut 5/5 tähteä

Lovely sales lady

1. kesäkuuta 2026
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Anne,

Thank you so much for taking the time to leave your feedback. We really appreciate it.

We look forward to welcoming you back again soon.

Best wishes,
Ishtar

Saanut 5/5 tähteä
Victoria Beckham-logo

Vastaus yritykseltä Victoria Beckham

Dear Caridad,

Thank you so much for your lovely review. We truly appreciate you taking the time to share your experience.

We look forward to welcoming you back again soon.

Best wishes,
Ishtar

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin