probably the best purchase experience I've had in a while. regardless of all the compliments I got on the dress, the shipping was so fast and smooth, got updates via whatsapp which is so convenient. J... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am very satisfied. Recently bought a dress and a few items from loungewear. Great natural materials, products were made of cotton, wool, mohair, also products were made in Portugal which really matt... Näytä lisää
Yritys on vastannut
Highly recommend Biljana at VB flagship Dover Street. Wonderful personal service and totally committed to the ethos of the brand. Biljana is an asset to the company and is a big part of me returning... Näytä lisää
Yritys on vastannut
Several folks covering the floor but all seemed very unimpressed with me. I’ve shopped regularly at the London store when I have a night or two in town traveling from Seattle. I love your clothing, yo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2008 with a collection of dresses celebrated for their cut and fit, Victoria Beckham’s eponymous label forms the basis of the modern woman’s wardrobe; versatile and wearable yet rooted in modernity with a sophisticated ease. Developed at the Victoria Beckham atelier in London, today the brand offering includes ready-to-wear, footwear, expertly crafted eyewear, and timeless leather goods.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- clientservices@victoriabeckham.com
- victoriabeckham.com
3,9
Hyvä
749 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bag is lovely but I would have…
Bag is lovely but I would have preferred it to be in a branded VB box like Aspinal .
21. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Margaret,
Thank you for taking the time to share your feedback.
We are delighted to hear that you love your Victoria Beckham bag. It's wonderful to know that you're pleased with your purchase.
We also appreciate your comments regarding the packaging. We understand your preference for a branded presentation box, and feedback such as yours is invaluable as we continue to review and enhance our customer experience. We will be sure to share your suggestion with the relevant team.
Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
Melody - Client Services
Victoria Beckham Dover Street
Highly recommend Biljana at VB flagship Dover Street. Wonderful personal service and totally committed to the ethos of the brand.
Biljana is an asset to the company and is a big part of me returning again and again as a client in store and also virtually. I can rely on her professional assistance and genuine willingness to help.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Victoria Beckham
Dear Jane,
Thank you so much for taking the time to share your wonderful feedback.
We’re delighted to hear about your experience with Biljana. It’s fantastic to know that her personal service, dedication, and support have made such a positive impact and have encouraged you to continue returning to us.
We will be sure to share your kind words with Biljana, who will be thrilled to know how much her care and commitment are appreciated.
Thank you again for your continued support, and we look forward to welcoming you back soon.
Warm regards,
Ishtar
The shop is beautiful and the staff…
The shop is beautiful and the staff really friendly.
20. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Lianne,
Thank you for your lovely review.
We’re delighted to hear that you enjoyed your visit and found our boutique and team to be so welcoming. Your kind words mean a great deal to us, and we hope to welcome you back again soon.
Warm regards,
Ishtar
Vastaus yritykseltä Victoria Beckham
Dear Cat,
Thank you for your wonderful review.
We are delighted to hear that you love the quality and exceptional design of our Victoria Beckham collections. Creating beautifully crafted pieces that stand the test of time is at the heart of everything we do, so your kind words mean a great deal to us.
Thank you for your support, and we look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
I bought a pair of jeans at the store…
I bought a pair of jeans at the store in Val harbour and loved them . I decided to re order another pair and they came almost immediately! Love them
19. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Fran,
Thank you for your lovely review.
We’re delighted to hear that you loved your jeans from your visit to our Bal Harbour boutique and decided to order another pair.
Thank you for your support, and we hope you continue to love wearing your Victoria Beckham pieces.
Warm regards,
Ishtar
I’ve purchased products online and in…
I’ve purchased products online and in store in the London store and both experiences have been amazing. The lady that served me in the London store was amazing, I can’t remember her name but she was exceptional. Thank you
19. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Sandra,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear you've had great experiences both online and in our London store. It's wonderful to know that the service you received made such a positive impression, and we'll be sure to share your kind words with the team.
We truly appreciate your support and look forward to welcoming you again soon.
Warm regards,
Ishtar
Vastaus yritykseltä Victoria Beckham
Dear Elyse,
Thank you for your wonderful review.
We are delighted to hear that you love your Victoria Beckham eye pencils and that you're enjoying the vibrant shades. It's always rewarding to know our products are exceeding expectations and becoming favourites in our customers' beauty routines.
Thank you for your kind words and support. We look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
Very nice
Very nice, helpful and knowledgeable team and beautiful clothes of course!
12. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Catherine,
Thank you for your lovely review.
We're so pleased to hear that you found our team to be helpful and knowledgeable, and that you enjoyed our collection. Your kind words mean a great deal to us, and we hope to welcome you back again soon.
Warm regards,
Ishtar
Dress fit perfectly and the only…
Dress fit perfectly and the only drawback was it took long to get to the United States.
12. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Jacquelyn,
Thank you for your wonderful review.
We are delighted to hear that your dress fit perfectly and met your expectations. It's also wonderful to know that you were pleased with your purchase overall.
We appreciate your feedback regarding the delivery time to the United States. While we always strive to deliver orders as quickly as possible, international shipping can occasionally take a little longer than expected. Your comments are greatly appreciated and have been shared with the relevant team.
Thank you for your support of Victoria Beckham. We hope you enjoy wearing your dress, and we look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
My jeans are still mia after a month
My jeans are still mia after a month. Beyond ridiculous. P
11. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Kelly,
Thank you for taking the time to share your feedback.
We are very sorry to hear about the delay with your jeans and completely understand your frustration, particularly after such a long wait.
Having checked your order, we can see that it has now been delivered. This is certainly not the experience we aim to provide, and we sincerely apologise for the inconvenience caused.
If you have any further concerns or if there is anything else we can assist with, please do not hesitate to contact our Client Services team with your order number so that we can look into this further.
We sincerely apologise once again and hope the matter is now resolved.
Kind regards,
Melody - Client Services
Dress is beautiful tailored and exactly…
Dress is beautiful tailored and exactly as shown with accurate sizing advice. Fast delivery and great quality.
11. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Heather,
Thank you for sharing your wonderful feedback.
We are delighted to hear that you love your dress and that its tailoring, quality, and fit met your expectations. It's especially rewarding to know that our sizing guidance was helpful and that your order arrived promptly.
Thank you for your kind words and support of Victoria Beckham. We look forward to welcoming you back again soon.
Kind regards,
Melody - Client Services
Fantastic service
Fantastic service, with a special thank you to Melody for helping with my query. The quality of the products and care of packaging is also on point.
16. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Georgina,
Thank you so much for your wonderful review and for your kind words.
I'm delighted to hear that I was able to assist with your query and that you had such a positive experience. It also means so much to know that you were pleased with the quality of your purchase and the care taken with the packaging.
Thank you again for your support of Victoria Beckham. It was a pleasure assisting you, and I look forward to helping you again in the future.
Kind regards,
Melody - Client Services
Love my Victoria Beckham purchases
If you're after an exceptional product with fast and easy service, order via victoriabeckhham.com
Quality and service!
11. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Rachel,
Thank you for your lovely feedback.
Providing outstanding quality paired with a seamless and swift shopping experience is our daily commitment.
We truly appreciate the time you have taken to share your experience.
We look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Immediate Refund
I received my items promptly but unfortunately the size was incorrect and I returned them, I was refunded immediately, even before the items were collected. And then ordered replacement items and I was so pleased with the quality and service.
17. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Mr Parry,
Thank you for sharing such a detailed review of your experience!
While we're sorry the initial size wasn't quite right, we are absolutely delighted that our seamless return process
and instant refund made getting your replacement items stress-free.
We're so glad you love the quality of your new pieces!
We look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Beautiful Dress and Wonderful Experience
The staff at the Victoria Beckham store in Bal Harbour were very kind and helpful. I needed to find a formal dress for an event later that day, and they helped me find the perfect dress for the occasion.
All of the dresses I tried on were beautiful, and I’m truly happy with the dress I purchased. I felt confident wearing it at the event :)
Thank you for such a lovely shopping experience!
6. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Satomi,
Thank you for your wonderful review.
We are delighted to hear that our team at the Bal Harbour boutique was able to assist you in finding the perfect dress.
Your kind words mean a great deal to us, and we are grateful that you chose to shop with us. We look forward to welcoming you back to the boutique in the future.
Kind regards,
Ishtar
Excellent service even down to the…
Excellent service even down to the packing of the goods . Classy!
10. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Miss J Brown-Jones,
Thank you for your thoughtful and generous feedback.
We are delighted to hear that our service is excellent all the way through to the packaging.
We hope you enjoy your order and look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Marleen,
Thank you so much for the wonderful support.
We are glad to hear you love the brand and enjoy shopping with us online.
We look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Jeannie,
Thank you so much for the review!
We are happy to hear that you love our luxe materials and design quality, and that you've enjoyed our seasonal sales.
Happy shopping, and we hope to welcome you back soon at Victoria Beckham.
Kind Regards,
Rio - Client Services
Vastaus yritykseltä Victoria Beckham
Dear Ghenadie,
Thank you for your review, and we hope you enjoy your dress.
We look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Excellent customer service and my fave…
Excellent customer service and my fave clothes
16. kesäkuuta 2026
Vastaus yritykseltä Victoria Beckham
Dear Karen,
Thank you so much for the wonderful review and for your kind words about our customer service team.
Enjoy your pieces, and we look forward to welcoming you back to Victoria Beckham.
Kind Regards,
Rio - Client Services
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.